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Customer Ratings & Reviews

$102.99
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The comparable value is $131.99

Customer reviews

Rating 4.2 out of 5 stars with 4385 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.0 out of 5 stars

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84%would recommend to a friend

Customers are saying

Customers consistently note the excellent print quality and remarkable ease of use. Many also appreciate its great price, reliable wireless functionality, and overall dependable performance, along with its convenient size and simple setup. The only minor drawback frequently mentioned is that the printer can be a little noisy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 204 Showing 4,061-4,080 of 4,385 reviews
  • Rated 1 out of 5 stars

    printer file download

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not get the downloaded printer file to open on my windows 11 laptop. very frustrating!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this printer on Best Buy website. Waited for a week. We got a lemon in the mail. Returned it!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not figure out how to get it to work down loaded the app and doesn’t work. Canon support is trash.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ink Jammed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this printer for about 2 weeks and the ink cartridges slot does not move anymore. Item sits in an open area with plenty of space. Will be sticking to HP printers from now on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t get it to print so it is a waste of time and money. I even have .a DVD player in my pc but nothing shows up on the disc when I put it in.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Suck

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst printer ever will not connect to Wi-Fi. Had to purchase a cord to even connect to my laptop

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ZERO STARS Broke right after the return period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Title says it all. It worked fine for two months, then a week after the return/exchange period was over, it stopped. Downloaded new drivers, plugged it into the wireless hub. Turned it on and off-- nothing works. Piece of junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Canon printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer stop working less than a year into purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This printer is not that great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer starts a job then stops the job half way through. I wouldn't recommend anyone who has to print many pages at one time to get this printer. Very disappointed with my purchase. Learn from my mistake, do your research first.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Printer Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to connect a USB cable in order to use it and it wasn't working for me. I went through too much to get it started. Had to take it back to Best Buy for a refund.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Why do you have managers to help others make good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mechanical staff too busy talking not solving issues!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesnt work, have to return, took a long time to get

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Only good for copies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not hook up internet. Doesn't set up to air print like the salesman said would. Only good for copies.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t get it to work. Returned. Return went smoothly

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy a printer cable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints, wifi does not work. Used the provided disk, down loaded the latest software. Will not ;ut out a wifi signal.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pass

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes you get what you pay for. Invest the extra money and put it towards a better printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wouldn’t connect to the network. It popped up once for a second and dropped again. Best Buy let me return it, no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Printer didn't work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the printer to replace an older Canon that wouldn't work with our new computers. Have been happy with Canons in the past, but this one worked fine for about 10 pages and then started printing out of line.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Canon PIXA MG 3620 difficult to setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first time I've had trouble setting up a printer over many years. Disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked for a short period of time

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer worked wonderfully but then it just stopped working. Now I am sad about this.

    No, I would not recommend this to a friend