Customer Ratings & Reviews

Canon's set up assistant continuously fails to install software on my Macbook. USB cord needed to bypass wireless set up not included with purchase.

broken out of the box. alarm flash indicates packaging still stuck in mechanism but cannot find any.

Rather than install from the disc, I took the advice of another reviewer and downloaded the latest driver from Canon. Good advice, as Canon recommends uninstalling the old driver, then re-installing the new driver - saved me from install/uninstall/reinstall. As well as the "complete" install, the Canon website also offers a "driver only" package. I chose "driver only" to avoid any bloatware. Install was a breeze (Windows 7 Pro). The only question asked was "WiFi or USB?" After choosing USB, printer and scanner were installed with no further user input - and no bloatware. Print/scan/copy all produce good quality results. I chose the MG3620 because it was the newest model I could find, at a reasonable price, that used the same cartridges as our other "house" printer, an MG3222. Though I've only had it a few days, I gave it 5 Stars because of the option to install "complete" or "driver only", the ease of install, ease of use, good quality results, and the duplex print capability. Nice feature. As is the fact that the driver is compatible with every version of Windows from XP, up to and including Windows 10.

the USB to printer cable is not given. the wireless connection is pathetic. I was trying to follow the steps for 1 hour, couldn't do anything. tried from laptop, tablet, mobile...nothing worked. fedup of canon

This printer wouldn’t link up with my Toshiba laptop (windows 10). I returned it for another one thinking maybe it was a dud, but still didn’t work.

Its too hard to use which makes it a waste of money. It's pretty much just a paper weight

This stopped working after a few months. Replaced it and second one stopped too. Love my hp.

Like most printer's this broke after 2 weeks, the app design was werid and dumb and it was gamble on wether or not it worked

the set up was really hard and the printer won't grasp the paper to pull it through. spent the extra $20 and get a printer that actually works.

Wifi connection did not work at all. It was too late for me to return it.

If you’ve got a Google Nest Hub for your Wi-Fi, don’t bother with this printer. It doesn’t connect to the Wi-Fi.

It's ok but not what I wanted.i didn't a fax machine.

Get any other printer. I made around 10 prints and it refuses to make anymore.

It is low priced but not properly functional. The paper tray extrudes out of the body of the printer and looks ugly. The delivery tray is too short and the printed sheets fall onto the floor.

Impossible to program and link to my network I never buy a Canon product again

dont bother, I can't get it to connect. It won't even do a regular copy. Paper won't pull thru

Not working can't change after 15 days. Bought it for my daughter bring to her school in Virginia first day of school she open and installed already 15 days and not working. Wasting money..

The printer itself is good. I just have had great diffuculty getting to use with my phone to print

Junk lasted 3 weeks, 2 nd and last canon I buy, total junk

This printer is not user friendly and has NEVER worked correctly!!