Customer Ratings & Reviews

Very low quality, makes lot of sound, if you print more than 10 papers at a time printer slows down. Biggest issue ink cartridges are very hard to find and not available

We Grateful just sometimes paper jam very often operates well

Could never get machine to send or receive faxes so i had to return item

It was the hardest printer to try and connect me internet the Wi-Fi would not connect whatsoever I tried several times the printer refused to connect to the Wi-Fi!

Didnt even get to use it. It wouldnt print at all. Would not recommend at sll

Needed a new printer and thought this one would be fine. Soon after I bought it, it just did not work. I am in Total Tech (joining was the best thing I ever did with Best Buy). Geek Squad came and they said buying a new one was the best thing to do. At the store, they gave all of my money back and they applied it to my new HP Envy Printer. Best Buy customer service is beyond excellent. I strongly recommend Total Tech.

We returned this item Because it didn’t want to talk to our 5G network. We replaced it with an HP printer that does work for us and are very happy.

Its a printer, quick easy setup and it prints like it should.

Works great havent had any issues with it over a few months.

I returned the printer. I set it up, but had problems with it and the WiFI connection a week later. I called the support line. It took me 1/2 hour to explain what I thought was a situation that was straight forward. The technician kept taking breaks - I presume to consult a manual or supervisor .He Ultimately was not able to help me resolve the issue - so I returned a printer that I could not use.

Most unreliable, poorly performing (or not at all) printer I have ever owned. It won't respond to wireless connections, pc can't connect even tho it knows printer is there. 6 tech calls, 1 in-person tech, finally worked, then next time I tried to print wireless, it failed AGAIN. Past return date, headed to junk yard and I to a different store.

A device whose printer works, yet the scanner cannot connect to Windows 10 or 11. All drivers downloaded. This is problematic for all PC owners across the board. Spoke with Support. After 1.5 hours of troubleshooting on the phone, support told me to download a user app, to scan, print, etc. Then it began working Ink Jet Not Laser Jet.

THIS PRINTER WAS RECOMMENDED BY YOUR STAFF WORKS VERY WELL

Awesome quality and easy installation. Love this printer

printer is great for the money works good prints clear

Works very well, small enough for small storage space.

Display is flat so small you cannot see it sitting down even when standing so small barely read it it has a mind of its own absolutely worthless

I love it good bbbbhkgthhyuur fa Greg Ju funky ojhfg

Excellent printer works fine no issue so far love it

Difficult setup. Installed new ink cartridges but keep getting ink running low message after cleaning contacts. Very noisy even in quiet mode.