Customer Ratings & Reviews

Seems well enough for an at home printer but for what we needed it for it was far too slow. It also crumpled all of the papers when we tried to scan them.

A minuscule status window that doesn’t rotate (not good if under a shelf), the various setting keys are difficult to maneuver, and the ink has now been discontinued (over $100 for both on that A store). I bought this for my elderly father and throughly REGRET it. If you don’t need something simple and don’t need ink, this is the printer for you!

Had to buy ink twice within three months of having and very little printing:/

No manual comes with printer (have to try to get it online) When I tried my computer came up with trojian virus attached to download and locked up my computer.

Don’t buy. The black ink is not very black but a grayish black and not pigmented black. As a result, the printout, even on high quality is like draft mode on my last canon MG4620.

Fuzzy printing and black ink has run out after 30+ pages

Has never worked properly. Can get support to fix it. I can’t print a simple document. Blurry picture and not easy to use. My old hp printer was much better

I really dislike this printer. The ink doesn’t last long at all and in my opinion this was a complete waste of my money. Best Buy only gives you 15 days to return this item and I was unaware of this. I literally just opened the box 2 days ago and realized that it’s not a good quality printer for my line of work. However I couldn’t return it due to the return window being closed. Now I’m stuck with a useless printer. Needless to say, I’m not satisfied at all.

Printer was challenging to install. Printing would revert to faxing. Couldn't figure out how to just print. Printing test page didn't immediately print, after 15 minutes started printing the test page. Currently only works in copy mode. I need to return this item. Too frustrating.

We returned this printer. It had difficulty connecting wit h our IMAC and IPad. When it did connect , it was very slow at printing.

Ok. Slow in printing and uses a lot of ink. Had to replace due to jamming problem.

What appeared to be great value turned into a waste of money.After less than 4 months light use, the black print no longer works. All cleaning functions were performed and two replacement ink cartridges inserted and still not working correctly. Surrendered in frustration and purchased a Brother All in One as replacement for more money.

I purchased this to print copies of a simple 8x10 black and white photo. The color isn't consistent and all I wanted was 10 copies that all were the same. I do no recommend this product. It also used up the color ink when I was only printing black and white.

papers got jammed and unable to fix and had to return printer

Bad printing and scanning quality. I regret having picked this product.

A piece of junk. Purchased in Nov. 2022. Very fine and faint printing. After a paper jam printer never was the same. Very blurry and illegible print quality. Printer alignment was performed several times, in addition to all other maintenance activities- No improvement. Uses ink very fast.

HP is easier to use and better quality. Not easy to scan or to scan multiple documents.

This replaced a Canon MX452 printer that I literally wore out using it. It was a workhorse. This replacement is a pitiful excuse for a printer/scanner. It was an ordeal to get the drivers to install, the scanner utility still does not work and the most irritating thing is that the ADF does not pick up the item squarely so it runs crooked and the copy/scan is crooked. Save you money and buy something else.

They have the best Customer Service for purchase, Technical Support is a joke at Best a minimum of a 25 minute wait to even reach someone and then you get a foreigner that doesn’t know what the heck they’re doing. Driver updates and basically the product has too much drama.

Super disappointed with this printer. Didnt even print 3 dozen pages before it started missing up. Printed documents coming out blurry like ink cartridges arent lined up right. Ive taken them out in reinstalled them a couple times with the same results.