Customer Ratings & Reviews

Poor quality printer. Prone to jamming . Has to be re-programmed every couple of days. Print quality is inconsistent. Poor customer support. Overall a big disappointment

I have had a difficult time connecting the printer to my new computer. It is not compatible with Windows 11. You have to be a computer expert to connect anything. You cannot rely of the manufacturers to build products that are compatible and I have gone in circles trying to follow the instructions. Horrible.

I have had this printer for 7 months and now I discover that when the paper jams inside the printer, there is literally no way to get it out --- even if you unscrew the plate on the bottom of the printer you cannot get the paper out.

Prints well but is very slow. Printer goes off if not used.

Garbage item. Wouldn’t connect to my internet. Kept telling me to configure my settings. My settings work fine; everything else in my home connects to the WiFi with ease, except this useless printer. Now I have to return. Yes; I’m angry.

Having issues with adding the device to my computer

Did not work out of the box. Did not even put paper in but screen kept saying error 5001 paper jam. Opened the back part and there is no paper/residues or stickers anywhere to be seen. Save your money, avoid at all costs!

Having a hard time getting it to print from my Mac.

This may be the worst printer I have owned. It came with just enough cartridge ink to print about 8 pages, and can't seem to reliably print anything even after putting in new ink. It is basically a plugged-in shelf after just a few months of trying to use it.

Had nothing but WiFi issues had to bring back to store

Not as good as my old Brother print. One that Ireplace with.

difficult to use. A tutorial would be most helpful.

The document feeder for the scanner does not feed the first page correctly. It pulls it to the right and basically folds the page and nearly tears the page creating a useless scan. It may pull the second page correctly if the first doesn't cause a jam. 90% of the reason I purchased it for was the scanner, and I'm beyond the return date. Wasted that $100

I was able to install this on my Inspiron laptop, but when I was setting it up it got no further than choosing the language. The Canon support site gave a list of codes to troubleshoot, but none of the items seemed to match my problem. It was so discouraging that after a long time I gave up. I'm returning this printer. By the way, for my WIFI I use a hotspot device set at 2.4 GHz, and this device has worked for my previous wireless printers.

Major problem is display does not light up. Also ink hard to find

Feels very plastic and not so user friendly. Is still taking some getting use to.

Worst printer I have ever owned. Always put lines through my prints no matter how many times I walk through every troubleshoot and cleaning procedure. Now the print head is not aligned and it overlaps 2 images. Have tried to no avail to do every troubleshoot under the sun. Can't wait to smash it with a bat like in office space.

Good little priter foes what i need it for printing about 30-50 pages a year got on sale for about 70$

no printer cable I am trying to print and there no printer cable

A little difficult to use. The wifi was hard to set up