Customer Ratings & Reviews

Very unhappy with product as it was connected two days and quit printing. Spent hours on phone and chat room with Best Buy and never resolved. I'm returning it tomorrow even if they don't credit my account.

Trying to get it to connect to a cell phone is near impossible. Would be easier if it just had a QR Code to connect to.. But still a pile of junk I actually hate printers. Doesn't matter who the manufacturer is Most are made like junk.

I hate this printer. It seemed fine at first. It can't print both sides of the paper even when you do it individually. The rollers won't grab the paper. It wasted an almost entire ream of paper by not properly printing and paper getting stuck,. Of course, it is now out of warranty, and I have wasted my money. I would never buy this printer again.

Don't recommend it - would not set up, after an hour on phone with tech was told "it needs maintenance". BRAND NEW!!! It was returned.

This was easy to set up. Scanning and printing quickly. A nice machine.

Probably the individual machine, not the printer as designed by Canon, but it was unusable. Tried aligning it, everything I could think of, sent out pages blotched and smudged all over.

Lives up to the reviews and is a great addition . Very easy to use .

Prints well, uses ink okay. Still stuck with manufacturers internal page counter to get you to subscribe to ink services. Speaking of ink can only get online.

been great so far, replaces a canon printer I had for over 10 years

Works great, my kids are using it to print out all their school work

Was convinced to buy this with the Mac computer.. could not get it to sync with the computer or my iPhone so I am giving it away as it’s past the return date and box got destroyed by my cats… don’t get this one….

Between the Best Buy Geek and myself we could not get the printer to print- product was returned.

Very confusing to operate; Geek Squad not helpful. Display on printer is very dim, need flashlight to see instructions

Ink doesn’t last. Wasn’t able to do what i needed without purchasing 4 extra in cartridges for one project

I've had a number of Canon printers over the years. This may be my last one. Constant paper jams, many of which are *very* difficult to clear. Whoever designed the paper feed system for this printer should never be allowed to design another one. I mean, maybe if you never changed paper types and sizes, just left standard copier paper in the tray it'd be fine, but even then I've had jams. Not sure what happened to this once solid brand.

Very low quality, makes lot of sound, if you print more than 10 papers at a time printer slows down. Biggest issue ink cartridges are very hard to find and not available

Best printer I have bought in years. Super easy to setup and use.

Printer has begun printing only a small segment of higher quality document pages, then it ejects the paper. It just began doing this, and there appears to be no one at "Canon" who will talk live with me to solve this issue.

We Grateful just sometimes paper jam very often operates well

I thought I got a decent printer but after spending a countless number of hours trying to connect it to my Chromebook, I realized it wasn’t worth the effort. I returned it back to Best Buy without any issues and got another printer. As a note, always read the reviews first. If I had, I would’ve saved myself the difficulty and not gotten this particular printer in the first place.