Customer Ratings & Reviews

Had to buy ink twice within three months of having and very little printing:/

Still haven’t figured out where the paper goes. Is there a tray?

Purchased mid March. Opened it up 3 weeks later to begin connecting to my computer. I was having issues connecting so I contacted the support center. After they were unsuccessful assisting, they recommended I take it back to Best Buy. Best Buy would not accept an even exchange. Poor customer service.

What appeared to be great value turned into a waste of money.After less than 4 months light use, the black print no longer works. All cleaning functions were performed and two replacement ink cartridges inserted and still not working correctly. Surrendered in frustration and purchased a Brother All in One as replacement for more money.

I purchased this to print copies of a simple 8x10 black and white photo. The color isn't consistent and all I wanted was 10 copies that all were the same. I do no recommend this product. It also used up the color ink when I was only printing black and white.

We returned this printer. It had difficulty connecting wit h our IMAC and IPad. When it did connect , it was very slow at printing.

Would not buy this product. Difficult to connect with wi-fi, prints unevenly, lines run vertically through printed pages. Wanted to not spend a lot for a seldom used printer-I got what I paid for.

Terrible printer. Blurry images, difficult to set up, slow, and uses a lot of ink. Will never buy another Canon!

Ok. Slow in printing and uses a lot of ink. Had to replace due to jamming problem.

papers got jammed and unable to fix and had to return printer

Fuzzy printing and black ink has run out after 30+ pages

This replaced a Canon MX452 printer that I literally wore out using it. It was a workhorse. This replacement is a pitiful excuse for a printer/scanner. It was an ordeal to get the drivers to install, the scanner utility still does not work and the most irritating thing is that the ADF does not pick up the item squarely so it runs crooked and the copy/scan is crooked. Save you money and buy something else.

A piece of junk. Purchased in Nov. 2022. Very fine and faint printing. After a paper jam printer never was the same. Very blurry and illegible print quality. Printer alignment was performed several times, in addition to all other maintenance activities- No improvement. Uses ink very fast.

Printer was challenging to install. Printing would revert to faxing. Couldn't figure out how to just print. Printing test page didn't immediately print, after 15 minutes started printing the test page. Currently only works in copy mode. I need to return this item. Too frustrating.

HP is easier to use and better quality. Not easy to scan or to scan multiple documents.

Only One Star because my new CANON PIXMA TR4720 printer no longer has printing functionality despite reinstalling both the software and printer driver. The only thing it will do is scan. I cannot recommend purchase of this Printer. Very frustrated and dissatisfied. It printed OK for a month, then completely stopped. ):

The printer package has an ink which was not sufficient. The ink was only sufficient to print less than 30 paper. Thus, you will need to change it very frequently which will cost you the price of printer. Also, the color printer quality was horrible.

Was recommended by employee for use on transfer paper after I explained in the past canon printers have printed out random streaks of lines. Took it home and it did the exact same thing.

The printer itself is difficult to use. One of the main problems is there is no manual enclosed with the printer. In order to even obtain support, you have to have an account with Canon. Then the printer commands are not at all straightforward. If you don't already have computer/phone access this is not the printer for you. My significant other, who is not computer savvy, has trouble with this printer. We were used to a HP printer which is no longer made.

Printer keeps getting stuck and pages don’t print.