Customer Ratings & Reviews

It works fine, and does what I need it to do. The tec. was a joy to work with,

Love it! Easy setup and great printing quality. I love all of the features it offers.

I have now used it for 4 months, and I find it has a couple problems. First, it is VERY slow to start up to print or scan. Who wants THAT?? Second, it keeps falling "off-line", and I have to find a way to get it back on line which seems different each time. Arrrgh. Third, it is very noisy- lots of clunks, scrapes, etc. sounds. This makes me worry about its longevity. No, I would not buy this printer / scanner again.

Purchasing my new printer and having BEST BUY assist me in gettting it set up was smooth as silk. I will always purchase my tech items and appliances from BEST BUY.

Helpful associates led me to, and explained the plus and minuses of the printers in stock. Had to wait at checkout as previous customer had problems with his purchase.

Great quality for the low price, good printing quality also

Good printer at a reasonable price. Easy to set up and use.

even i can operate this easy to use printer: that means you can do so easily.

This is one of the better printers I have had in a long time

It’s a printer. Wifi connection is nice. Gets the job done.

So far so good. Haven’t used the fax yet but everything else works great. Great value for the price.

I have not had the chance to find out everything it does. I'm not too thrilled that everything I print is put up in a cloud. What I do is no one else business. Don't like that the manual is online either.

This printer eats printer ink more than any printer I have ever bought. My older Canon Printer, MX330, provides better and easier copies and does not eat ink.

This is a surprisingly good printer with all the features one would want and at a good price. The desk space required is also relatively small. The printer ink cartridges are too expensive, but getting the large ones helps a bit by lasting a lot longer than the standard size.

Printer works well and is of high quality, I'd let people know it's worth it.

Great All-In-One. Easy to install works great. Love it.

It somehow wasn't clear to me when I purchased the PIXMA TR4720 that it was not compatible with 5G internet. With help from family I got that straightened out and have been happy with the result. I really like how compact this printer is compared to my previous printer.

I have set up many printers before, and I've never had as much trouble as with this one. It took many hours! First, I tried setting the printer up through the provided URL, which was a sort of "installation wizard" on my computer screen. This wizard worked fine until it came to connecting to wifi: the printer found the network, but, time and again, wouldn't accept the password. I do have an Eero/mesh system, so maybe this is the problem. That said, I did turn off the 5G function for purposes of connecting the printer, and that still didn't work. Next, I tried connecting to the network from the printer itself, through its setup menu. This was working wonderfully, until it came to the password, which has a combination of upper and lowercase, numbers, and a symbol. I was able to figure out how to toggle between upper and lowercase on the printer's keypad, so I could input all the letters. However, I could never figure out how to input numbers, and the symbol menu only contained about four symbols (not the one I needed). Then, I tried connecting via my smartphone. I had to add a QR-Reader app first and then I had to sign up to some sort of free service, which still required my credit card number. After doing all of this, I nevertheless could not connect the printer in this manner. Finally, I gave up and decided to connect the printer with a cable. No cable had been provided, but I still had a cable from an old printer. This is the only way I could connect the printer. Then, to be able to scan, I had to download another app. There was an error message doing this, but when I tried to actually scan, it did work, so I guess it's all functional at this point, many hours and much frustration later.

The unit functions as advertised. My only criticism is the materials are a little flimsy. But it's a great unit for the price.

The overall time it took for the products to arrive was within a reasonable amount of time. Although a slight delay did happen it was only a day late which was no big deal at all.