Customer Ratings & Reviews

Wifi chip doesn't work and best buy couldn't help.

Printer has begun printing only a small segment of higher quality document pages, then it ejects the paper. It just began doing this, and there appears to be no one at "Canon" who will talk live with me to solve this issue.

When it’s working it’s great, but to often it doesn’t connect properly or it’ll have an issue that isn’t easily resolved. I’ve gotten many errors of no paper when there is plenty of paper, and even when you fill it back up it fails to recognize it.

This is loud & jams constantly. I replaced a good, but tired printer & sadly bought this.

So frustrating I once connected with the help of my family, company support and the internet provider tech. Now it got disconnected again and we can’t figure out to connect it again. The printer is idle right now when I have something to print so annoying. Can I return it back?

It is a cheap printer. They didn't have the printer I wanted in stock. The salesman didn't believe they were getting any more anytime soon. So he suggested this one. Wish I would have returned for an upgrade.

Could never get machine to send or receive faxes so i had to return item

Make sure you buy extra ink Ran out of ink on the 3rd day and no one has it in stock Thank Heaven for Amazon Setup is not easy The screen is very small I still can’t figure out how to scan to My computer yet I can print from my computer Makes no sense HP is so much easier

Very out dated hard to hook to the wifi. The printer has auto feed and it is horriable always pulls the paper in sideways and jams it. Dont buy

Just don’t even waste your time. I hav had this printer for roughly 2-3 months and it does not work a few days ago it was fine and now when trying to print I get error after error and when it does decide to print it does not print anywhere near straight listen the the reviews. I wish I would have.

Perfect printer for all of our needs. Great price and the service in the store was great.

I hate this printer. It seemed fine at first. It can't print both sides of the paper even when you do it individually. The rollers won't grab the paper. It wasted an almost entire ream of paper by not properly printing and paper getting stuck,. Of course, it is now out of warranty, and I have wasted my money. I would never buy this printer again.

I hate this thing. It NEVER just prints. I always have to open-wait for at least 5 seconds-then close again- the ink cover after powering on or it won’t do anything AT ALL. It never stays connected to wifi, and only picks up my internet half the time and NOT 5G capable. I print and then serve legal documents and all I need is to hit print and pop out black and white copies, simple right? Well apparently NOT, because this canon just. won’t. do. it.

Great deal prints really good pictures as well with fax machine and also scan documents

Setup is not easy I followed the instructions and it kept telling me to enter the ink cartridges. The printer still isn’t setup would not purchase again

Didnt even get to use it. It wouldnt print at all. Would not recommend at sll

First time i use it paper got jam. I was hard to get paper out. After that it has gotten jam 2 more times. I know this brand suppost to be good but this one is a no no. Printing was bad no tool to see

The absolute worst printer of all time. My first printer ever (over 15yrs ago) worked better than this thing! Horrible to print and scan to/from. Everything is controlled through the app on your mobile device. Just terrible, Cannon. Only printer best buy had on the shelf and it was cheap... I see why. I'm ready to throw this thing out the window. I dread having to use this thing...

Ink cartridges are expensive and this printer uses them like they were candy. We do not get the 50-60 prints like they say. We may max 10 but the last couple are faint. Won’t buy a canon printer again.

Awful. Stopped working after first set of pages. Useless display gives zero info on problem. Could not find useful help on line. Want to return it immediately.