Customer Ratings & Reviews

I would not recommend this printer to anyone. It has been giving me nothing but trouble since I got it.

Does a good job for an in home printer. Had to get geek squad to get it working as my computer would not recognize the new printer

Can’t rate or review as it still will Not print anything

Not really happy with my printer. Sounds like a Mac truck taking off.. Really don’t have a good solid paper holder either. Also figuring out how to turn it off was a real challenge too. Had I know it was going to be so tinny I would have gone for a little more expensive one.

printer will not print Spoke with 5 different people Now must pay for someone to come out

I like the printer, but it is not efficient when it comes to ink usage. I had only used the printer for a few times, not alot of pages and it displayed low ink. This was less than two weeks of the purchase date. I am debating if I will return it or keep it.

Easy to set up and use. Has everything you need and does a great job without getting delayed with all the bells and whistles.

I purchased this to use with my new MacBook and have had it for over a month and have been unable to add the printer to the new computer. It also has issues connecting to my iPad and iPhone. I ended up buying a completely different brand out of frustration. If I could give it zero stars, I would.

I have had this printer for 7 months and now I discover that when the paper jams inside the printer, there is literally no way to get it out --- even if you unscrew the plate on the bottom of the printer you cannot get the paper out.

Printer sucks, could not print my name tags. Had nothing but problem since i bought it a year ago.

Prints well but is very slow. Printer goes off if not used.

Having issues with adding the device to my computer

Did not work out of the box. Did not even put paper in but screen kept saying error 5001 paper jam. Opened the back part and there is no paper/residues or stickers anywhere to be seen. Save your money, avoid at all costs!

Having a hard time getting it to print from my Mac.

I have had a difficult time connecting the printer to my new computer. It is not compatible with Windows 11. You have to be a computer expert to connect anything. You cannot rely of the manufacturers to build products that are compatible and I have gone in circles trying to follow the instructions. Horrible.

Not as good as my old Brother print. One that Ireplace with.

Poor quality printer. Prone to jamming . Has to be re-programmed every couple of days. Print quality is inconsistent. Poor customer support. Overall a big disappointment

Doesn't work well. I send print jobs and sometimes they work other times they don't. Very flakey.

difficult to use. A tutorial would be most helpful.

Major problem is display does not light up. Also ink hard to find