Customer Ratings & Reviews

I hate this thing. It NEVER just prints. I always have to open-wait for at least 5 seconds-then close again- the ink cover after powering on or it won’t do anything AT ALL. It never stays connected to wifi, and only picks up my internet half the time and NOT 5G capable. I print and then serve legal documents and all I need is to hit print and pop out black and white copies, simple right? Well apparently NOT, because this canon just. won’t. do. it.

Perfect for work from home set up! Affordable and reliable. I love that it is easy to use

First time i use it paper got jam. I was hard to get paper out. After that it has gotten jam 2 more times. I know this brand suppost to be good but this one is a no no. Printing was bad no tool to see

Very out dated hard to hook to the wifi. The printer has auto feed and it is horriable always pulls the paper in sideways and jams it. Dont buy

The absolute worst printer of all time. My first printer ever (over 15yrs ago) worked better than this thing! Horrible to print and scan to/from. Everything is controlled through the app on your mobile device. Just terrible, Cannon. Only printer best buy had on the shelf and it was cheap... I see why. I'm ready to throw this thing out the window. I dread having to use this thing...

Very unhappy with product as it was connected two days and quit printing. Spent hours on phone and chat room with Best Buy and never resolved. I'm returning it tomorrow even if they don't credit my account.

Don't recommend it - would not set up, after an hour on phone with tech was told "it needs maintenance". BRAND NEW!!! It was returned.

Ink cartridges are expensive and this printer uses them like they were candy. We do not get the 50-60 prints like they say. We may max 10 but the last couple are faint. Won’t buy a canon printer again.

Do not buy! It broke down on me literally 10 minutes into me using it.

Probably the individual machine, not the printer as designed by Canon, but it was unusable. Tried aligning it, everything I could think of, sent out pages blotched and smudged all over.

Between the Best Buy Geek and myself we could not get the printer to print- product was returned.

Easy set up. Good printer for home use printing and copying documents and photos.

I've spent hours trying to get it to work like my old canon printer did. A manual would help. I finally found the on line version but it's tedious to go back and forth from screen to work on the instructions and haven't succeded yet

It works but could be clearer on getting started..

That’s the worst printer, i just lose my money. I can’t recommend.

It's a great printer for me. very easy for me to use. one of my best printers.

I hate this printer. It seemed fine at first. It can't print both sides of the paper even when you do it individually. The rollers won't grab the paper. It wasted an almost entire ream of paper by not properly printing and paper getting stuck,. Of course, it is now out of warranty, and I have wasted my money. I would never buy this printer again.

More accurately, don't expect a Ford on a Kia budget lol. I should have known from just carrying the box through the store, when both handles ripped out from really thin cardboard, that you get what you pay for. A very inexpensive printer, but very loud, the app lacks functionally, and overall just clunky. Returned already, after using it to print about 20 pages and attempted to scan on the ADF several. The app kept losing connection to the printer, and the ADF kept saying it was jammed but nothing in it. Just had to give up and will spend more money on a better brand.

Easy to setup. No problems with either printing or scanning after two months.

it looks great but comes only with a online screen setup that runs a YouTube video and very hard to follow because it has no sound only several pages showing how to set it up and I wanted one that was hooked to my computer and/or wireless so this was the one I picked. Wireless connection doesn't work, so hooked up to computer and download found no drivers and a lot of other "not found"?? No help links, no live chats, no help from Cannon techs at all Very bad customer relations