Customer Ratings & Reviews

We returned this printer. It had difficulty connecting wit h our IMAC and IPad. When it did connect , it was very slow at printing.

Would not buy this product. Difficult to connect with wi-fi, prints unevenly, lines run vertically through printed pages. Wanted to not spend a lot for a seldom used printer-I got what I paid for.

Printer keeps getting stuck and pages don’t print.

Ok. Slow in printing and uses a lot of ink. Had to replace due to jamming problem.

Fuzzy printing and black ink has run out after 30+ pages

Printer was challenging to install. Printing would revert to faxing. Couldn't figure out how to just print. Printing test page didn't immediately print, after 15 minutes started printing the test page. Currently only works in copy mode. I need to return this item. Too frustrating.

papers got jammed and unable to fix and had to return printer

Was recommended by employee for use on transfer paper after I explained in the past canon printers have printed out random streaks of lines. Took it home and it did the exact same thing.

A piece of junk. Purchased in Nov. 2022. Very fine and faint printing. After a paper jam printer never was the same. Very blurry and illegible print quality. Printer alignment was performed several times, in addition to all other maintenance activities- No improvement. Uses ink very fast.

This replaced a Canon MX452 printer that I literally wore out using it. It was a workhorse. This replacement is a pitiful excuse for a printer/scanner. It was an ordeal to get the drivers to install, the scanner utility still does not work and the most irritating thing is that the ADF does not pick up the item squarely so it runs crooked and the copy/scan is crooked. Save you money and buy something else.

This printer never works. Turns off so never on when you need it. Always has error when printing. Do not buy.

HP is easier to use and better quality. Not easy to scan or to scan multiple documents.

Only One Star because my new CANON PIXMA TR4720 printer no longer has printing functionality despite reinstalling both the software and printer driver. The only thing it will do is scan. I cannot recommend purchase of this Printer. Very frustrated and dissatisfied. It printed OK for a month, then completely stopped. ):

The printer package has an ink which was not sufficient. The ink was only sufficient to print less than 30 paper. Thus, you will need to change it very frequently which will cost you the price of printer. Also, the color printer quality was horrible.

The printer itself is difficult to use. One of the main problems is there is no manual enclosed with the printer. In order to even obtain support, you have to have an account with Canon. Then the printer commands are not at all straightforward. If you don't already have computer/phone access this is not the printer for you. My significant other, who is not computer savvy, has trouble with this printer. We were used to a HP printer which is no longer made.

Having difficulty with the set-up, I called Canon for help. The help offered was $150 software. I will never purchase Canon again.

cheap & useless. just pay more for a better one. it'll be worth it.

They have the best Customer Service for purchase, Technical Support is a joke at Best a minimum of a 25 minute wait to even reach someone and then you get a foreigner that doesn’t know what the heck they’re doing. Driver updates and basically the product has too much drama.

Printer is suck. The connection is on and off but most of the time of. I can't find the ip address

This printer is the biggest piece of garbage I have ever purchased. At only 7 months of purchasing, it continuously gets paper jams and now its double printing. I had to open it up to clear the paper jam and it continues to give the paper jam error. Please do yourself a favor and stay away from this piece of junk.