Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$100.45
Save $52.51
The comparable value is $152.96

Customer reviews

Rating 4.2 out of 5 stars with 4302 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
84%would recommend to a friend

Customers are saying

Customers value the product's exceptional ease of use and high print quality. Its overall performance is highly appreciated, with many finding the wireless connectivity seamless and the setup straightforward. Additionally, customers praise its great price, convenient size, and tolerable noise level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 185 Showing 3,681-3,700 of 4,302 reviews
  • Rated 3 out of 5 stars

    Wedding invites

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but thr black doesnt print that dark on cardstock

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap But U Probably Won't Get a Year Out of It

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't think of anything good to say about this product, other than that I will no longer have to deal with their customer service now that the product is completely inoperative.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer. Was cheaper to buy whole printer then the cartridge themselves.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Paperweight

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a paper weight. It cannot feed paper to print and does not work. More reasons to go digital.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    PiXMA Scanner/ Printer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not interface with my 5G Computer system. Cannon gave me a work around fix using 2G that did not work well at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Regret Buying. Worse purchase ever.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paper jams. Wifi doesn't connect. Went thru 2 color cartridges printing 25 sheets. Tried to return. Hopefully canon will help. Its completely useless. A peice of plastic garbage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Complete garbage. Do not recommend this printer.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer from the beginning would not printer from the bottom tray and errored out on every attempt to print. Followed all the instructions to correct it, looked at all the online posts about this very issue, nothing worked. All I want to do is just print a simple black and white document without getting an error every single time. Complete garbage. Do not recommend this printer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    garbage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure it's cheap but it's the biggest waste of money. Hardly ever prints on demand. Have to unplug it multiple times just for it to connect and do what it's supposed to do. Buy something else. This ain't it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cannon TS6420a - Fair

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. That's about all I can say. This unit is very slow to connect and slow to print. The menu system is a bit cumbersome to navigate through. For example, finding the auto on/off features (as well as others). Spend a bit more money to get a better product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed and aggravating printer install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't been able to connect this printer to phone since i purchased it and tried several times to install, very disappointed and irritating.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Compatibility

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer Software Was Not Compatible With My Laptop

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could’ve done better.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think Canon could have done getter with this model.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    PLEASE HELP ME! I am VALERIE BEAUTIFUL-LOVEJOY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a chance truly to even plug-in the printer into an electrical out yet! Nor, the last printer I purchased from you either! I am in a psych ward in Pescia nearby Collodi which is a bad place for kids and adults to be. It represents LIES to the Nth Degree

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, great looking and great price. The Setup was easy and so far is working fine. I will recommend.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective out of the box

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Error code out of the box. Diagnosis done and item does not work.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t like sleep mode have to keep turning it back on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to install once you download the app. Got it at a great price during the holidays.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mr.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Suitable home use options. Ink usage seems appropriate.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    canon ts6420a printer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it requires too much setup process. the screen is too small.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted almost a year

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought June 1 2023 worked ok until 5/31/2024. Quit before warranty was up but I wasn't able to get it returned within warranty. So worked good for almost a year

    No, I would not recommend this to a friend