Customer Ratings & Reviews

Do not buy this printer. I have to turn it on amd off 14 times before it prints. It never connects properly and prints crappy wuality. Im throwing it in ten garbage whwre it belongs.

A good but basic printer, scanner and copier. I just set it up and so far I’m pleased with it.

Not very smooth, install invited a hacker to mess up correct leader. Still trying to figure it out.

Great printer, one little item needs to be addressed, a cord for printer, i know it is wireless but try to connect, won't happen

Paper gets struck not user friendly . I would not recommend this product ever to buy

I have had the printer since almost a month and I have yet to get it to print.

Horrible print quality for any scanned documents. Tried with best resolution and all possible settings. Waste of money.

Difficulty connecting to my phone. It would not connect to my android phone. The back paper tray kept saying it was not connected even when it was. Bottom tray was an awkward fit.

Looks nice, but could never connect it to anything. The screen went white, never to come back.

This printer lasted only Five months and stopped working . Do not recommend

Does not work well. Very difficult to set up. There were no printed instructions, instead you have to either download an app or go on the website. The WIFI printing doesn't work. Meanwhile I bought I cheapo HP for my mother and it was easy to set up from the box and good to go in 5 min.

Printer only prints if you download an app, that costs money. Then printed extremely slow. Returned!

It worked great for the first few months then it just wouldn’t connect to the printer for no reason at all.

I returned this printer I couldn’t get it to print properly. The quality was poor as well.

1.- printing quality it’s ok 2.- it’s a super slow printer I wouldn’t recommend to a friend.

Worst purchase EVER! The setup is ridiculous, still can't stay connected to WiFi, issues with even a basic copy and can't get ANY assistance from Best Buy 800 service which routes you overseas now. Last purchase from Canon and Best Buy. I'll take my money elsewhere where customer service still exists.

This is a very basic, budget-friendly printer/scanner that will frustrate anyone who expects things to happen as quickly and efficiently. Thankfully, our printing needs are minimal, and the scanner works well enough. Annoying that printer must be manually switched on every time, even when connected to wifi. Even more annoying that wifi connex drops so easily. Note to self: You get what you pay for.

Won't connect to a 5GHz router! It is not a duel band printer. Only 3GHz. I exchanged mine for the TS7720 model and connected to my home network with no issues.

Noisier than my old printer and the picture print quality not as fine as my old MG6320. Still acceptable for the price.

I could use the manual, I don’t use it very much & I forget from time to time. It’s very different from my old printer.