Customer Ratings & Reviews

Had to program printer at least twice before would print

First the bottom tray sticks and there is a top as well . Its takes forever to print. Not happy surprise its canon wont buy again

Bad, esta muy mala la calidad. Da problemas y prosblemas

The printer is bad the ink runs out quick it’s always saying the printer is offline. I have unplugged 3 times so it can finally print. I don’t recommend anybody to buy this save your money

Had to return Geek squad tried to fix over phone. Failed my business project has a dead line 3tes tried to fix waste ov my valuable tomr You shoul DC pay me for the time wasted!!!

We haven’t printed all that much yet but so far so good. Easy setup and the ink appears to be cheaper than the HP we got rid of for this

Worked for a week then no longer putting ink no paper but says ink is full and no ink head issues. Ran all diagnostics and still says nothing wrong and prints a blank paper.

I wish companies would send instructions . Never could set it up, call company and they couldnt. You have to go back and send instructions!! Disappointed!!

1 month after purchasing the drivers are unavailable, and now a long list of troubleshooting begins. I use Windows 11 and do all my updates, major pain. Zero support from Canon.

Stopped working with apple/airplay products after less than a year. Canon refused to help and best buy wasn’t much help either.

I've had many printers and this is hands down one of the worst. It is not user friendly, the copy quality is poor, and it is bulky.

This Pixma TS6420 was on a very good sale, and it works wonderfully. It is quiet and efficient I'm very pleased with it.

What a nightmare to set up. It has difficulties picking up the Internet. The app does not work that well and it looks cheap. If you compare it to HP you end up doing what I did in its return it and get a Hewlett-Packard.

Power cable would not stay connected. Therefore, the computer would not stay powered up. Had same experience with the same model Canon previously.

sorry but had to exchange it for a hp printer. there was a problem with this cannon and could notfix it. thanks best buy for an easy exchange. love my hp

So far everything is fine. This is a replacement for my older Canon printer. I hope that this one will last longer.

The worst printer ever, hard to set up, hard to print, and makes a lot of noises. I’ve used HP and Epson before, Canon is the worst ever.

I don't know how good this is because it won't connect to my internet. I tried resetting my router but that didn't work. Because of that I can't print from my phone or tablet.

Absolute trash. A joke. Didn't even last a week. And Best Buy allows you to return it for two weeks. Definitely don't purchase and Definitely don't buy at Best Buy. I understand why they're going out of business.

This printer sounded promising, but I found it very slow once it was set up, and it was extremely cumbersome to set up. Took forever to wind up to print, scanning was extremely slow. Overall very disappointing.