Customer Ratings & Reviews

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I really like the printer,but it seems like, once the warranty expires, and so does the printer. I had the TR8520 purchased from staples, and once the 4 yr ins was expired, the printer wouldn't turn on. May be it's a staples store things. That's why my 2nd one wich is the TR8620a i decided to purchased it from bestbuy instead, that is of course my go to for every electronic stuff. And I'm so upset i couldn't bought my last one from bestbuy, cause of the lock down from covid-19 bestbuy wasn't allowed in store shopping, and i didn't know what kind of printer that i wanted back them,and staples store was wild open at the time,as long you had a mask on. But i kinda regret purchased it from staples, cause 4 yrs later, it wouldn't turn one. And everything i ever bought from bestbuy, 4yrs later, they're still going strong.

Its a very product i have it for over 3 years and its just now burned out but i definitely got my money's worth and it print fax copy just perfect im in the process of getting a new one it work perfectly

One of the basic elements to be able to work from home that have become indispensable is the printer, not only to print but also to scan documents, make copies, fax and one of my favorite functions is to print photos with photo paper, there are times that we only keep our photos on our devices and having a printer that can print those photos that deserve to be, I feel it's something great. The unboxing is simple and easy, everything is well packaged, protected and in sight, the printer comes in a plastic bag easy to remove from the box, once outside is just a matter of connecting the printer to the power, follow the instructions on the screen and you're done (Canon app is required). One of the things I noticed from the beginning is that this printer does not allow you to print wirelessly if it is not with the Canon app, there are currently many apps that we use and sometimes you just need to print quickly, having to go through an app to print what you want from any mobile device sometimes can take more time than usual. Regarding the performance I have no complaints, the functions for which this printer was made to fulfill correctly, copies and prints are sharp, scanning is simple and the quality is sufficient, in question of photographs it seems to me that the quality is very good and no wonder being Canon, however there are some things that do not quite convince me as the paper tray is very small and if you want to print many sheets may not be enough, the design is simple but there are some parts that if you are not careful could break because they are made of a simple plastic, it is important to mention that for such a competitive price is what you get. Regarding the installation and configuration I definitely suggest to use the app to follow the steps and / or solve possible problems, besides that practically from the app you can perform most of the tasks. I can say that this Canon TR8620a printer is good for work at home, does not use much space and has the necessary office functions, copy, print, scan etc., the price as I mentioned seems reasonable, considering that you can print photos with photo paper seems a good choice, I wish it could be used wirelessly without the app but to tell the truth the app is not bad on the contrary is very complete and very helpful, I can recommend this printer without hesitation.

Easy to set up / beautiful copy / easy to use/ just waiting for photo paper to copy pictures

Excellent print quality on photos and text. Starts quickly. Control panel very intuitive. Installation was very easy on both a Windows 11 laptop and an older Chromebook. One thing I do not like is that it complete powers off if not used for a long time. I have to remember to turn it back on frequently.

So far, so good. workmanship is less than its predecessor. Quicker than its predecessor. Same type, separate ink cartridges that are easy to remove and install. I went with this because I needed a fax alternative. Most printers don't have that feature anymore.

SETUP: Sturdy, great for home office. Easy setup, cartridges easy to load. Black and white and color prints are all great!

Works smoothly and provide great copies. I did have some difficultly finding the printer on-line. I don't know wherther it was my reading or poor directions. There were good suggestions to follow up if one has difficulties. This printer replaces an earlier model of the same feathers which worked extremely will until I accidentily jammed some paper croocked on dual sided printing. NOt the printers fault but mine.

Excellent , easy set-up and connection to wi-fi. Prints great!

Easy to setup and easy to use! Great photos! Love it!

Great Printer, Fax and Scanner! Easy to hook up! Worth the price!

prints fast; easy set up and the price is right! I had a prior Canon for several years and it was great.

The Canon printer prints excellent copies. Paper is loaded in the bottom of the printer, which means you must lift the control panel with the video screen up to print anything. That is pain. Also try as I might, I cannot find a electronic manual to help with things like printing envelops which must load in a tray in the back. I guessed this, but you should not need to guess this. The printer does its job and I will keep it, but not user friendly.

Very nice. Received it very quickly. Was worried about setup on my Windows 10 system. The instructions and online guides made it a snap! No problems at all.

A good value for a very reasonable price. It's a little slow, but it was easy to set up, scans, prints, does everything I need it to do, and it does it all wireless. Plus the cartridges don't cost very much

had a previous Canon printer/copier/scanner for over 10 years. Happy with this TR8620a. Print copies are clear and good color (black and white also good). double sided works well, Haven't used document feed yet. Scanner utility is easy to use. Overall, we are very satisfied.

Replaced my 2 YO HP printer, this Cannon is SO much easier to install and operate... just down load the driver and hook up to WIFI. No printer app needed to operate like the HP... Scans send direct to laptop from the printer control.

A bit difficult to use scanner. Hard to find where document is saved. Printing is very slow overall. Doesn't hold much paper

I found that is was doing a nozzle/cleaning cycle after every print job, even just one sheet of paper. I didn’t have time to trouble shoot within the 2 week return period - but in the forums this problem has been noted amongdifferent models. Also, you have to manually open the control panel/cover and paper tray every time (my old MG6120 did it automatically). In truth, I dudn’t have time to fairly evaluate it.