Customer Ratings & Reviews

This printer is the best. It is easy to use and the fax is easy to set-up. It delivers impressive performance and versatility. I posted a picture of the printer on my desk. Portable & does a great job. I recommend you buy it!

Love my new printer. Having the display/command screen on the front makes it much easier to use. I still fax. I know. Old school. But it works great

The printer works well overall. I just don’t like when the printer goes to sleep and I have to physically turn it back on. Usually printers will wake up if you send a document to it but not this one.

I had to find a replacement for my MX 922. This was a perfect fit.

My Canon MG7520 just had a brain freeze ,had all types of issues. I needed another printer, wasn't going to buy another Canon, but this one model # TR8620A caught my eye with the quality of functionality and customer reviews. It's been nearly 6 weeks since purchasing, no complaints thus far.

Love my new printer, the ease of printing from my phone or my desktop.

Easy set up. Big easy to read display. Canon quality printing.

I got this printer after watching several reviews online and it's working great

Great printer, does everything we need. Good price and pickup at Best Buy was smooth.

Upgraded from my old MX460 Canon. The auto feeder, multi color display are very nice. The moving parts like the paper feeder, scan lid etc feel very flimsy but not a problem. One thing I would have loved is a little hold on the scanner lid. There is a possibility that you drop it in open state and it comes down with a bang. The prints including photos are amazing !

Its okay. You have to open the display panel for it to print. I dont like that.

I've been using a color laser printer for the past several years for brochure and other color print reproduction needs so I had forgotten how good a DECENT inkjet can look with the right settings on the right paper. So, I'll get that part of the review out of the way right up front--yes, the PIXMA TR8620a is capable of producing spectacular color photos on glossy paper with nary a sign of stippling, dithering, streaking, or banding. In our testing and use, text was also crisp and well-defined, even down to very small (less than 5-point) font sizes. If you are in the market for a mid-tier, light-to-mild duty AIO printer that can produce fabulous-looking color prints with text reproduction you wouldn't be shy about giving to someone else, the TR8620a seems to tick all the right boxes. Connectivity options are extensive...along with dedicated telephone FAX capability, the printer features high-speed USB, SD card reader, Ethernet, and wireless connectivity (sadly only 2.4GHz though!) options--it is also app-enabled with a mercifully simple-to-operate-and-navigate companion app that allows you to print photos, documents, or captured scans and copies from a smartphone or tablet. The main interface on the printer itself is a large flip-up panel featuring a 4.3" color touchscreen that holds the user's hands for basic operation such as loading paper, installing ink, troubleshooting, etc. In a stroke of usability genius, the initial test pages that verify proper setup are also used to check printer and scanner alignment with handy graphics that indicate exactly how to load the paper for the next steps...this is definitely a good printer for someone who may be slightly apprehensive about configuring and working with what looks like pretty involved technology. Unlike some budget AIO units, the TR8620 features 5 individual ink tanks--in my own experience, I have always found the individual tank approach to yield better-quality photos and color images than a single combined-color cartridge, and it allows you to better plan ahead for ink refills without having to waste excess capacity that might be left over in the other color wells. There is a handy 20-sheet auto-document feeder up top as well as the manual flatbed scanner glass, and this printer can auto-duplex which is a very nice feature to have at this price-point. Some additional nice-to-haves include auto-off and auto-on; if someone sleeps in the same room as this printer, you'll be happy to learn that all LEDs are dark after the adjustable auto-off timer has expired, but it will automatically wake if someone starts a print job so you shouldn't really have to fumble with the power button unless you want to. There is a quiet mode to keep the printer from rattling the windows during printing, but even with it off, I did not find the sound overly loud or objectionable. Canon also outfitted the PIXMA with a competent imaging Plain-paper output was actually slightly above average--copy results were clear though they tended to be slightly lighter and washed out than the originals--but this is entirely typical of non-photo inkjet performance--and the PIXMA definitely offered up better draft quality than some of the other inkjets we've tried over the past few years from Brother and HP. Color printing and finer B&W image reproduction on plain paper was generally smooth with only a hint of banding in uniform patches of color; and as already mentioned up front, fine-quality print jobs on photo-quality papers were simply superb. Maximum print resolution runs all the way up to 4800 x 1200 dpi while the optical resolution of the scanner hits 1200 x 2400 dpi...more than enough resolution to wring out and then reproduce very fine details in your documents and images. The primary tradeoffs for this great-looking output and flexibility come in two basic flavors. First, the PIXMA TR8620a just isn't very fast--a full page of black and white text took about 15 seconds before it was ready to grab from the output tray. A full 8.5" x 11" color page finished in about 22 seconds, while a single 4" x 6" color photo took just under 40 seconds to complete--people with high-volume print requirements might be better served looking elsewhere. Second, the physical design of this printer is overly complex--far more than it needs to be--to the point where it actually gets in the way of its operation. When it's not doing anything, the printer is sleek and friendly looking--a nice, smooth and unassuming rectangular box. But it is also completely unusable in this configuration. The beautiful and easy to see/use color touchscreen is mounted on a fold-up "operation panel" that runs the entire front of the printer. When not in use, the panel is flat against the front; but the moment you need to print something, you have to remember to flip the entire panel up AND extend the paper output tray which is set infuriatingly far back into the chassis, enough so that you can't really get a grip on the tray to extend it forward without lifting that ugly panel up and forward first. Fortunately, the LCD screen offers a handy reminder graphic that says "The operation panel is closed. Open the operation panel and slide out the paper output tray." If you're anything like us and you keep the printer folded up for a more desktop-friendly and streamlined look when it's not in use, get used to seeing that warning screen a lot. Now suddenly the printer is a bit awkward and kind of unwieldy to use because you're pressing down on the panel-mounted touchscreen that also causes the panel itself to move and wobble up and down a bit during operation. And if you prefer the idea of just setting-it-and-forgetting-it, leaving the front panel open and the paper tray extended adds a full 8" out the front of the printer (and then looks pretty odd according to my wife and daughter). The rear feeder is a similar story. There's a telescoping guide tray which isn't really that uncommon to help save on table space; but in addition to the rear paper feeder guide tray, there's a plastic "feed slot cover" that you have to remember to open and close every time you load new paper or want to print from the tray. Again, there's a handy graphic on the LCD screen to remind you of this, and I suppose it's a nice way to prevent dust and debris from settling down on the surface of the paper or the feed rollers, but it's an extra step that is not entirely intuitive or common amongst most other rear-feeder type printers we have used (and we've gone through a LOT of them over the year). Again, if you want to leave the rear feeder tray loaded with special paper rather than folded down and retracted into the printer's chassis, add another 6" out the back for clearance. What about that document feeder up top? Same story--you cannot just feed sheets into the ADF assembly as-is; another piece of the feeder tray unfolds to help support and guide paper into the ADF. In practice, we found this feature to be somewhat iffy. Reported capacity is up to 20 sheets of plain letter paper or 5 sheets of legal, but even with just one or two crisp new sheets of paper in the ADF tray, it look six tries before the document feeder grabbed the paper and slid it through; each time, the helpful LCD display told me to clear a paper jam (and even showed me how/where) when in fact there was none. Note that although the printer can duplex, the ADF cannot, so you'll need to manually flip your source documents and images. If you can get past some of these design quirks, don't need lightning-fast print output, or you don't mind the otherwise svelte exterior of your printer compromised and unfolded on your tabletop like some kind of Transformer in the middle of turning into a small airplane, you really are rewarded with some great-looking images and documents for your troubles. Cautiously recommended based primarily on print quality and flexibility.

Cannot for the life of me understand why a printer with and auto document scanner would only be capable of scanning one side. If I wanted to manually flip the page, I'd get a cheaper, flatbed only printer. And lying in the q&a section should result in banning. Why are questions even being answered by random people?! $200 waste of money.

I picked up this Canon because I wanted another printer that had color ability and I liked the smaller form-factor inkjet for general purpose use. Setup was easy, I used the accompanying manual to just do the basics of unpacking, ink insertion, etc. They supply a QR code that walks you through network setup, calibration, etc. Very easy and all worked without issue, I was printing and scanning in minutes. You can then use the web link on each different computer to setup the printer on each and the QR code can also be used to setup your smartphone to print as well. Again, all worked with no issues. Touch screen on the printer works great for selection. The MF tools on each computer also work very well. You need to pay attention to the settings in the Canon IJ Scan Utility. It’s very impressive, you have many customizable options for how to scan and where it can be sent and how its managed. For example, you can auto open different apps for different scan types like documents vs. photos. For most things that I just print because I want a paper copy, I use both sides printing. I found that this printer is about average on speed of printing both sides. Single sided printing it’s actually a bit faster than my older Canon Laser. Print quality seems above average. As far as ink goes, it’s hard to tell. Some say that the tanks that come initially with the unit are not full normal tanks. Whether that is true, I don’t know. I do know that on Amazon, official Canon replacement pack of all 5 is showing $70, same on the Canon site. This is not sustainable. There are other options on Amazon as well with reasonably high ratings. We will see. Overall I really like the printer, I love the scan flexibility, the form factor and ease of setup and use. I would recommend this to others but dropping by one star due to the ink replacement costs.

Pro: Reasonably small size for my home "office" space. Sleek looking. Nice large screen. Print quality so far is good, although the inks are not as "bright" (for Canon) as I imagined. Con: Initial Wi-Fi setup was easy-peasy but following on-screen rather than from a manual. Not certain whether it was my home router, older computer, or the printer, but I had to contact "support" to get the scanner to work properly and that took the support Rep to download a couple of Apps to my computer remotely. Took awhile but currently working. I do not have Adobe so the Tech had to work his magic so that I could scan multiple page documents. Print jobs (through Wi-Fi) are a little slow in communicating. Biggest annoyance is that printer goes dark after every print, copy, or scan job and I have to press the power button again before every job so that it will come back to life, communicate, and do the job. Printer is a little noisy, but that is not all bad because I know something is happening. Printer is fairly slow, but so am I. I can't say that I would recommend this to everyone, but if you are in no hurry and have skills, it might be OK, for a lower price.

I am absolutely thrilled with my new Canon PIXMA TR8620a Wireless All-In-One Inkjet Printer with Fax! It's been a game-changer for my home office, and I'm finding it incredibly easy to use. The wireless connectivity is a huge plus, allowing me to print seamlessly from all my devices. The print quality is excellent, producing sharp text and vibrant colors. The fax functionality is also a great convenience, and the all-in-one features (copying and scanning) make it a very versatile and efficient device. I highly recommend this printer to anyone looking for a reliable and feature-rich solution.

Canon’s PIXMA TR8620a pops out very colorful prints and photos, has a convenient-to-use LCD touchscreen, a fax feature set, a document feed (20 sheets), auto-2-sided printing. All good. The WiFi setup experience was a bit aggravating. The WiFI setup is left behind quickly, and the beautiful output will eventually have you smiling again. You can reach your own conclusion. SETUP: Canon’s newest printer leaves a nice impression with its heavy weight and generally solid construction. I’m going to sound dissatisfied with the setup process, but the final result is nice and pretty reliable. The ink cartridges are easily loaded into their printer head locations. These are starter (less filled) cartridges which never makes sense to me. First impressions count. Canon provides a simplified wireless setup for my M1 Mac laptop but it never worked for me. I wasted time waiting for nothing to happen and searching for the alternative. I used a manual process which Canon makes hard to access and implies is difficult. In other words, identify the relevant network, provide a password, and get an immediate connection. Far easier. It should be offered earlier and made easier to get to. I then added this PIXMA TR8620a to my printer list in the MAC System Preferences. So far, it has been a stable connection. Ready to print. I wanted to catch up on color printing and use some 8x10” matte print paper. It’s here that I discovered some other quirks of the Canon. It seems that photo print paper should be fed from the printer’s back feed and not the bottom paper tray. The bottom tray accepts standard print paper, only. That bottom tray has a relatively low (100 sheets) capacity. It also has a light-weight partial cover that landed on the floor every few minutes. I moved to the rear paper mechanism which is my favored gravity feed. Both feeds were reliable for these early usage days. RESULTS: Everything works. I’m able to print from my Mac laptop, my phone and my wife now has access from her iPad. My Photos App works seamlessly with the printer. I get a full set of printing options. The printer output on premium photo paper mostly matches my screen edit, with colors rich and properly intense, contrast pretty close, and blacks very accurate and deep while holding on to details. There is no reason to go out to a print lab. The paper feed worked reliably and should handle regular use. I couldn’t find an excuse to fax anyone this past week, but having a fax will satisfy those now occasional requests for contract signings. I do a lot of double sided printing of drafts and work notes. This mechanism works reliably. Scanning results in a perfect match, with very accurate colors and high resolution. SUMMARY: I’m going to endorse this Canon PIXMA TR8620a because the results overcome the initial connectivity hurdle. Setup and install issues are (hopefully) a one-off issue. A balanced perspective leads me to value more highly the long-term, rewarding photo, printing, scanning and faxing tasks. An important issue is Canon replacement printer cartridges which are also an ongoing expense that must be considered. Because of those “starter” ink cartridges, I’m already concerned about their price, far too soon after the initial burst of printing activity. Canon really ought to reconsider customer satisfaction. We’re printing like crazy and having no quality or reliability issues, so it’s only fair that we recommended this PIXMA.

This was a great purchase. The quality is exceptional. It was very easy to set up and use. It has all the features I need for my home office.

I am impressed with this printer. First things first though. In the package, besides the printer, you'll get a power cord, a phone cord, ink, a user manual and a few sheets of high gloss 4X6 photo sheets. I setup the printer and downloaded the app on my phone, this was quick and straight forward.  I used the integrated touch screen on th face of the printer, which I can raise or lower depending on my viewing preferences to complete the setup. The app is somewhat minimalistic but has, so far, done everything I need it to do.  After putting in all the ink cartridges supplied with the printer,  by lifting the scanner cover, the self check/maintenace procedure started.  My first job was printing a pic from my phone. I think that's going to tell everything I need to know about it's quality. I can happily say that the picture I printed far exceeded my expectations. Compared to my other brand name all-in-one, this is two steps above. There was no pixelation, it looked as if I'd taken a film reel to the drug store to get it developed. Next I printed a recipe that had alot of advertisement (in color and black) and a long list of ingredients. It printed fast and the words were crisp, without any bleeding, even the small print came out perfect. You can also download the easy photo editor from the playstore, it's free, this allows you to make business cards, calendars, etc. Although I haven't done it yet it does double sided printing, which will be great for the student in the house. I think this is a perfect printer for a home office setup, the compact size doesn't take up much space. So finally on a funny note,  I was thinking technology had caught up to the 21 century, and that a fax could be used via wi-fi since I didn't see that a phone connection was needed in the overview. Silly me, phone line is needed!

The Canon Printer TR8620a will be a good printer for business or a large office setup. The printer is kind of big and has some weight to it. It is very well constructed and of course is a Canon they have been around for a while in this business. This is an all in one printer including fax capabilities. It has all types of connectivity: Bluetooth, WIFI, ethernet and USB. It also comes with the RJ11 (phone jack) connector for the fax. Setting it up is easy but you have to follow the instructions provided in the box. If you try setting it via WIFI using the windows alone that didn’t work for me. Same goes if you try using your phone without the Canon app. I was using an Android phone and a Windows PC. One you have set it up, using it is very simple with the Canon smart connect app on Windows. From there you can pretty much use most the functions of the printer. On Android the app is called Canon print which is similar to Windows app. One thing I found not intuitive was browsing the photo folders on your phone. The app will pull all the photos on your phone and you can only sort by date which is not helpful at all. If you try to find a photo let’s say from a year before you have to either remember the date or scroll until you get there. You cannot find a photo by specific folder which I found that very odd for an app of this caliber. Hopefully that gets fixed with an update. Besides that the printer works like a charm. It prints very fast either in color or black and white. The scanning was a little slow though, but the scanned quality was on point. Photo printing I was really impressed. I used the 4x6 sample photo paper included in this printer to print a photo I took on my phone and WOW it came out fantastic. My only complaint was that the photo setting on the phone did now allow me to fill the entire photo on the paper without cutting some of the original photo out. So the only way to print the entire photo was to shrink to fit. I added the photo in this review. The paper tray holds approx 100 sheets so the rear tray. Now the ADF only feeds 20 sheets. The touch screen in the front is very responsive and easy to use. In other words you can use the printer on its own. The paper size can go from regular 3.3 x 3.5 to legal 8.5 x 14. Overall this is a sweet printer for any setup but I will say it will be more useful for an office or business due to its size. In the box you get the printer, inks, power cable, RJ11 cable manuals, and photo paper samples.