Customer Ratings & Reviews

The TR8620 is a decent printer, but as a scanner, it leaves much to be desired. The scan software is a big step down from my last printer, the MX870. I won't go into much detail except to say I'm very disappointed. Essentially, if I want to control the output type instead of settling for what Canon thinks it should be, I have to scan everything as a "Photo". - Unless you position a photo or document as instructed, it cuts off about a quarter inch. - The "Auto Scan" will save to a PDF -- never mind what format you want. - The "Document" scan will scan the entire platen, even for a business card. - The "Custom Scan" is somewhat customizable. And so on. - Saving as a TIFF results in a ghastly black-and-white blob. There's a PDF Editor, too, but it only works with PDFs that the scanner creates. I do recommend this product, but not if you want to do some serious scanning. I'll be looking for a third-party software solution, and it that doesn't work, I'll look for a dedicated scanner.

Great product for the price. Love the technical support I get from Canon and Geek Squad!

Product works as it is supposed to. I am happy with the result.

Very good photo printing, easy to set-up. Large screen is easy to read with a simple menu format.

This is a good machine it does everything except fax which I don't need copies are great just the right size I would buy Canon products again

Easy to use and setup but it is a bit slow. If you are only printing a small amt of pages then it works great. It has also developed some striping but it may also be due to the off brand ink I am using.

This is a great little home office printer. It's faster than others, has everything I need and I have never had a problem with it, since purchasing it.

Printer more than meets our needs. Quality of print is outstanding. Also the printer has a sleep mode and comes out of sleep when assigned a print/fax/copy task.

Very nice good quality and really easy to use and put new in in as well.

Good product and prints great - wish the paper tray was bigger

Pretty good. It has a fax machine so.. that’s relevant. Would recommend.

printers are rarely used these days, however it works fine

Easy to use was easy to set up and with the canon scan gear I get the types of scans that I want for the images I want

This printer is similar to the one I used to have making it easy to learn how to operate. It does all the operations that I use a printer for.

Compact printer. Makes good copies. I can sit @ my tablet in one room, hit print and it prints @ the machine in another room.

Amazing speed and color for printing all of our need including everything from home work to family photos.

I am extremely unhappy with this product. It is six weeks old and I've had nothing but trouble with it. No, that's not right...it works fifty percent of the time! I keep getting various error messages almost every time I use it. The Canon website says the solution is to turn off the machine and turn it back on. If that doesn't work, which it doesn't, they say it "needs service." I'm sorry, I don't think a machine that's six weeks old should need service. I've bought my last Canon product.

I needed to quickly replace my Canon TR8520 and this model made for a seamless transition.

This printer is not as high quality as my previous Canon printer that was almost 10 years old. The print outs and not great for photo prints or presentation handouts. The paper trays are flemsy and gets in the way of the control panel that has to be tilted every time the paper is changed or something is printing. Very disappointed.

Excellent product for the price! Easy setup, smooth operation, no issues with any function.