Customer Ratings & Reviews

Scanner is absolutely useless. I missed the return period by 2 days as I only had two weeks and never used enough. Have to feed documents one at a time through the feeder or it jams. Do not buy this! I am throwing it away and getting one that scans properly.

Slow, noisy, unable to connect to 5 ghz network. Small print quantities. Kept turning off.

There is no way to scan multiple pages into one pdf from the printer itself. Complete waste of money.

Works really good just what i need somting thats not to bulky

was not able to connect to my laptop. unfortunately had a technician try to set-up and still was not to get it connected to laptop.

Poor quality. Returned and bought a Epson XP6100 which was much better and prints great photos!

Could not load software on tablet so had to return. Also could not print from phones. Geek squad could not make work and canon support is terrible

Does not fax after connecting the landline and setting up

Constantly having to reset printer. I stay aggravated with this printer. Going back to my old one.

I have low standards but the design flaw in this really bothers me. In order for the printer to work, you have to manually open a print flap otherwise it will not print.

Returned printer - mechanical problem. Allignment page wouldn't stop printing.

can not get it to work wireless had totaltech out 3 times and still doesn't work

I bought this one and gave to my family It didn work until this day Don’t know why

Directions are terrible. Couldn't get the wireless feature to connect so returned it

Does not connect with iPad as advertised, this printer is worthless

The universe of ink jet printers is vast but if you are looking for the sweet spot of price and performance, the Canon TR-8620a wireless all-in-one printer is a good choice. There is nothing terribly extraordinary about this printer but it checks all the right boxes. Relatively compact, handles most printing needs, including printing, copying, scanning, photo printing and even faxing. It has large bright sharp touchscreen that makes setup and control of printing operations fairly simple. When printing text and graphics, print speed is pretty decent too, at 15 pages per minute mono and 10 pages per minute with color, with excellent output results. Photo printing on heavy glossy paper can be much, much slower, depending on the source material, but the reults are also very good. Wired USB or and wireless Wi-Fi connection options are available. I have used Canon printers for many years and there are some useful improvement built into this model. On the aethetic level, they have abandoned the shiny black finish that once characterized many Canon printers in favor of a textured flat black finish. It's not very attractive but doesn't show dust and fingerprints nearly much as a shiny finish so is easy to live with. Another welcome plus is two distinct paper feed locations. This makes it a lot easier when it comes times to print photos. or anything else of an odd shape or size, since you don't have to fool with removing the regular paper used for everyday printing and replacing it with something else. That paper is stored at the bottom of the printer, which is pretty much the norm. And it can stay there . The second paper feed location is a slot in the back, which can be configured to a deal with a variety of options, including photo printing of various sizes on all kinds of different paper. Just be sure to disengage the normal paper tray first. Otherwise you will waste a lost of expensive ink printing on plain paper. If scanning is your thing, there is a flatbed scanner on top along with a modest 20-sheet document feeder that can help this printer scan and copy on both sides from the source material as well as collate. You can also reduce or enlarge when you copy. Very nice. As you would probably expect, you can print from your computer as well as your smart phone or tablet Apple and Android are supported, if you have the right apps installed. On the downside, there is no printed manual included with the printer. You have to go online for that and that may be ncecessary to figure out some of the more complicated tasks. But there is a bare bones setup pamphlet and the control panel walks you through the basic setup and operational steps. I ran into a few issues during the setup, especially regarding the Wi-Fi setup. That is off by default (not mentioned in the getting-started pamphlet). Once you figure that out, you have several ways to connect (per the LCD screen instructions), including some "automatic" options, none of which worked for me. So I finally just connected manually, choosing my network and maually adding my password. Then I was good to go. Well, except I was intially unable to scan directly to PC via Wi-Fi using the printer's control panel. It turns out you MUST download Canon's scanner software and drivers first, via a link you only see if you go to Canon's web site and use their online setup tool. (Otherwise optional since Windows will automatically install the needed drivers) Barring that, you can also use a special Windows scan app instead of Canon's. Check your printer/scan settings in Windows and download the app if necessary. Also be aware the main paper tray on the bottom is also a bit finicky and must be adjusted just so or the printer will think there is no paper, even if there is. But the biggest negative is that since this is an inkjet printer, you have to deal with the very high cost of ink replacement when that time comes. And from all appearances, that will be often, especially if you do any photo printing. Printing out a couple of 8x10 inch photos appears to have consumed about 10 percent of the ink supply. This model requires 5 tanks of various sizes and ink colors. A full set of name brand cartridges costs $75 (as of this writing). No name options can cost as little as half that much but may not produce the same results. Overall, the Canon TR8620a is a very good basic printer that will meet the needs of all but the most demanding user. If you can stomach the high cost of ink, it's a probably a good choice

haven't installed it yet - -----------------------

This was an upgrade from the last Epson Stylus Printer I bought 6 years ago. After pulling this baby out of the box, it was easy to set up and looked nice in my office. Although I did have issues with connecting it to my Wi-Fi at first. To be honest this could have been just a user error. Installing the ink was a little messy as well. Make sure to wear gloves if you don't want a little ink on your hands. After everything was set up, I tested multiple prints, from standard presentations to photos. The quality of printouts came out extremely nice and printed quicker than what I've been used to. I like the fact that I can print from my iPhone as well. This was one feature that was lacking from my last owned printer, and I really enjoy that this is an option. I do wish the paper had a little more holding power though. I would say this printer is great for small jobs, but if I need to print bulk, I might look into other printers with more paper holding power so you can print and just walk away. Overall, I would consider this a very solid versatile printer with high quality prints and speed. This does everything I need it to and then some. i would recommend this product!

Canon quality is going down hill. Owned a MX 922 before and this printer is no comparison. They make you open unit up everytime you want to use it. Unlike the MXwhich opened automatically.location of photo paper is bad.would not buy again

I still cannot get this printer to work from day one.