Customer Ratings & Reviews

it requires too much setup process. the screen is too small.

difficulty setting up, kept going off-line, only got one page out of it. seems like might be faulty plug/wiring (sparks when plugging in). returning today

GREAT PRINTER .. GREAT FOR EVERYDAY NEEDS. CLEAR VIBRANT COLORS AND CAN COPY EVEN THE SMALLEST DETAIL

Worst printer I have ever owned. One day it works fine, the next it doesn't. You can be in the middle of scanning several pages and out of the blue it decides it can no longer communicate with the computer. My HP printer NEVER has this problem. I bought this as a back up for when the other computer is not available, worst purchase I have ever made. I was hoping to return it for something that actually works, unfortunately I am 7 days passed the window to do so according to Best Buy.

Prints ok, but I literally have to turn the thing off and on and off and on and off and on to get it to connect to my MacBook. I absolutely hate it. I wish the durnn thing would just plug in with a cord.

Worst printer I have ever worked with. No tray for multiple scans, only one sheet at a time. My fault for not catching this when shopping. Back feeder and front feeder rarely respond to the size of the paper being fed in. Envelopes can only be fed in the back feeder, and even then the printer does not recognize the size of the envelope. Printer shuts itself off after so many minutes and takes forever to start up after pressing the Power button. I would shop elsewhere for a home printer.

Color printing takes too long, and can take up to hours.

Comes with no instructions as to set up and online manual is absolutely no help. Cannot get it to talk to my computer. Works ok as a copier.

We cannot get this printer to work properly! It won’t make copies and is hit and miss on printing! We want help in fixing it or a replacement!

Easy to set up and works perfectly so far. Came with enough ink to start printing right away.

Really cannot review because it did work out on the box - kept getting error message with setup they something was inside but there was nothing. Returned to BB with no issue.

The price is the reason why you shouldn't buy it! It was not letting us print a day after setting it up, and couldn't see there was ink in the tray. Had to return. DON'T RECOMMEND!

It took me some time to learn how to use it, but after I started using it I liked it very much.

Its an okay product. Not as fast as I had hoped for.

I'm not a tech guy. Good product easy to set up and use.

Average at best very slow angry confusing to set up

Not good at all! Sometimes it works sometimes it doesn’t. Sometimes it grabs 10 sheets at once. Sometimes it won’t grab any not a good investment.

Printer would not stay connected to wifi and continuously had to be reconnected without success. It finally stopped working because it said I had "an open paper tray' even though it was closed. I tried to get phone assistance to troubleshoot the issues I was having and that was also unsuccessful. To add insult to all the other problems, it is not compatible with chomebooks so my only printing option ismy smart phone...to which it wont stay connected and setting it up to print is difficult. I've only been able to print one time in the 9 months since I have had it.

I bought this printer in hopes that I could wirelessly print documents and photos from my phone and laptop. But it still will not connect to my WiFi. Disappointing!

almost a month and still haven't got it and no updates, I have to be searching to find shipping status, will be last time I buy anything there