Customer Ratings & Reviews

I always loved Canon printers. The printer I was replacing with this one was a Canon PIXMA MG6220 I got in Feb 2013. I got 11 years of great service then suddenly 2 weeks ago it died and I got an error code that told me to contact support for help, but Canon no longer supports that printer. I needed a printer immediately, I'm a retired accountant but still enjoying doing income. taxes for us, our daughters and their families and some friends at no charge just to keep my mind going. I did some searching, saw that BestBuy had these in stock and went out and bought one the next day. It's a Canon and I trusted the brand name but it was an extremely bad decision on my part. I have never, ever, had printing problems like I did with this junk. After downloading the software and finally getting it set up it was very difficult to print. I could print single sheet documents but it would sometimes take a couple of minutes to start and it would not print any mutli-page PDF documents such as a tax return. When I wanted to scan some documents I couldn't find how to do it on the scanner itself, the display screen is horribly small and difficult to read, and the instruction manual I downloaded only included detailed instruction for Mac usage. Totally useless manual. I Googled how to scan on this printer and was amazed to find s that I needed to download an app from Canon to my phone to send commands to the printer. What?!?! Why do I need to do all that nonsense instead of just being able to push a button. As loyal and satisfied as I am on being a Canon customer I find no redeeming qualities for this junk and highly recommend you stay away from it. You will just be causing yourself needless aggravation.

It is a good basic printer but on the slow side so would not be a good choice if you need high volume. But for the casual user it is fine

Nice printer des the job what more can u say about it

Don’t get me wrong it works Ok, but it jams up a lot. Don’t understand all the paper draws but it works.

Great printer. Easy to set upband very user friendly.

Thought the printer was gonna be great but it wasn't. I've been loyal to the Canon brand since I worked tech support for them a VERY long time ago. This will be my last Canon. My last one gave me a "i am dead" error, can't remember the code but absolutely nothing can be done about it. This one started to print the black all misaligned (color was perfect) after about a year (post warranty) tried print head alignment (auto and manual) - the manual head alignment is almost impossible to understand the instructions. did tons of cleanings wasting paper and ink with test prints and cleanings. Tried several different cartridges and then it just refused to print black and the paper feeder started to jam every single time. All i can say is Thank you Best Buy, I am glad i purchased the 4yr product protection plan. Long story short but i received the exact same model as a replacement so i'll be expecting the same to happen again some time down the road.

Super cute and really finish. Love the size and color

For the price it does everything I need it to do. It took a little time for me to figure out the capabilities. I am pleased with this printer

I like this item but I am still having trouble using it. I do not have a Operations Manual. That would have been very helpful.

Nice printer for the money. Software is a little difficult, but prints well.

It works great I just wish it wouldn’t shut off if I don’t use it for a few hours.

Agent was very efficient and familiar with this item

It works well, no problem, I am looking inside the store so I know what i'm buying.

Like that it will print from anywhere in the house.

This Canon printer is user friendly!! Great product for a good price.

I love this printer. It has sharp clear colors. It prints fast too.

Great printer and scanner. Set up was quick and easy.

Prints a little slow and quality is not that good but for the price you really can’t complain.

Four stars pending seeing how reliability is. But okay for a new printer. Menu systems are more tedious than they need to be, for sure.

Works great, does shut off completely when not in use and the print incoming doesn’t awake.