Customer Ratings & Reviews

Set up info head to be followed up by video. Once that was done worked fine and devices Wi-Fi worked with the printer

It doesn't stay on and doesn't actually print that well

This printer is an affordable and reliable option. A little difficult to set up and manage due to a mainly all digital controls format.

Initially had issues getting it to print via WIFI, but followed the simple steps that it recommended, it's worked well since. Hanen't tried color printing or photos yet.

With only online instructions and no actual manual it was a miserable experience getting it set up, but after much trial and error, I managed it on my own without having to call in a tech. It has done what I need it to do, so far, at least. Not as user friendly as my old HP, but it will do and the price was right. Instructions are vague and hard to understand for someone not very tech savvy.

Very cheaply made. The paper tray is very flimsy and requires several attempts to push it right so it prints. Printer makes a lot of noise getting ready to print something. Not what I expected from a Canon printer. It's made for a very small amount of printing as the rack only holds about 15-20 pages.

Stay away. Doesn’t find the inter. Won’t work wirelessly. It’s great using wired to laptop

I am very happy with the Canon - PIXMA TR7020a Wireless All-in-One Inkjet Printer- White. Like anything it takes some getting use to with all the options. It works fine and much easier to work with.

Its kinda hard to set up. But it looks like it will work.

I wish the user's manual was printed instead of available exclusively on line.

Slow, noisy and doesn't always print from my phone unless you're using the app. And the app has to be opened. I returned it.

Decent printer for the cost. It was a little difficult to set up and didn't appreciate the online manual.

Needed a peinter. This checked all the boxes for what i needed it for. Cant hold alot of paper but thats totally fine. Printing is fast and easy

Totaltech is the greatest investment with all the tech toys I have. Keep them running and tuned up. Replaced the inoperative printer with same.

Really great printer, auto detects what paper you are loading into the machine. I love that you and print on envelopes!

This printer has been a complete nightmare from day one. Setup is overly complicated and glitchy — it got stuck in endless “follow instructions on your computer” mode and refused to connect to Wi-Fi no matter how many times I followed the manual or used Canon’s setup tools. Even after finally getting it recognized by my computer, it wouldn’t print. The display stays frozen, and support instructions are useless. I’ve wasted hours just trying to get a simple page to print. This experience has been incredibly frustrating — I regret this purchase and wouldn’t recommend it to anyone.

This review isn’t related to the quality of the product but rather the condition it came in. This item came shipped from a 3rd party logistics company based from California. It was already days late. Followed by a ripped box at the top that seems to have been dropped then retapped before delivery. Upon setting up the printer, the machine made loud noises and kept jamming anytime paper was inserted. If I had to come to a conclusion, the printer was dropped from a decent height and broke delicate moving parts internally. Not my first online purchase from Best Buy, but it is my first bad experience.

Confusing setup at least for me but works great after.

it was hasrd to connect to my computer and now it says it is offline and we have tried and tried but we cant fix it. I bought the geek squad protection but they would only go so far then they want to charge me again. they said I would have to take it into the store and replace it. because that is all the protection plan covers

for the most part it does what i need. the one thing i wish it did have is stay on for wifi access to print for mobile. I have to turn power on each time.