Customer Ratings & Reviews

Cheap pile of garbage. Constant paper jamming, flimsy tray and lid. Constantly feeding extra paper and jamming. Don't waste your money even if only for $1. Shame I have no choice but to give it a star, as zero wasnt an option.

Printer is slow as hell. I'd send print jobs to it and it will take an hour or two or more for it to finish a 5 page job front to back 2- sided. It acks like this for all the devices I print to it. Also it jams up a lot. half the time its cancels a job in the middle of it and its make me unhappy

Easy setup and install. Happy with purchase. No tray for copy or scan.

If I could give this zero stars...I would. Do yourself a favor and stay as far away from this printer as possible for your own sanity. This printer hasn't worked right from day one and I'm to the point after all the different trouble shooting/attempts to fix it's just going to go out the window and it hasn't even been 6 months. Buy something else.

Its jams too easily. Slow printer. Exchanged it for a epson

No clear setup instructions - not great print color

I haven't had this printer very long, but so far it performs great. Clear, good quality prints. Plus, it kicks out the pages much faster than my previous printer.

The Canon PIXMA TS6420a works great if I've got all day. It's a nice little printer, but ours has a problem connecting to our wireless. I have to turn it off and on to reset it sometimes multiple times per page before the applications will finally connect to the printer and print or scan. Very frustrating. I hope to return it.

Not easy to set up. I already mailed out printer don’t know why it’s not there

I returned it!!! Spent over an hour trying to get the printer to sync with my laptop and finally gave up. Yes, I read the instructions and watched a video...it was a no go. They were very nice at Best Buy in handling the return

Could not keep it connected to my WiFi. Called canon service several times and they finally said it had a hardware issue. I returned to Beat Buy and purchased another brand upon recommendation of the tech. Zero problems with it. Possibly the only thing canon I would buy now is a camera.

The machine went dead in 2 month and wouldnot recomened

I’ve had HP, Epson, and Brother printers. This is my first from Canon and so far it is, by far, the best. It was on sale, probably making it the last expensive.

Would not read the black ink cartridge in place. It would come up as an error. Tried with a new cartridge and still would not read it. Not worth the time and money.

The colors aren’t real good as my previous printer

Junk!! Unless you’re printing 2 pages a month. Slow, changing the cartridges is a nightmare and makes so much noise

Too hard to connect, not alway able to connect to WiFito slow to hard to connect

Huge mistake in purchasing this machine. Wi-Fi set up impossible. No set up instructions. Had to go online to try to set up, but Model number not included in the instructions (no instructions for that model number). Very disappointing. Had total tech come to help set up which was Ridiculous and waste of time. Grateful that Best Buy accepted the return. The Canon company should discontinue this product. Very disappointing that Best Buy offers this product. Bought another brand and am totally delighted.

Printer from the beginning would not printer from the bottom tray and errored out on every attempt to print. Followed all the instructions to correct it, looked at all the online posts about this very issue, nothing worked. All I want to do is just print a simple black and white document without getting an error every single time. Complete garbage. Do not recommend this printer.

Print quality is terrible. Pictures are dull and faded. Changed settings to manual on computer but doesn't change.