Customer Ratings & Reviews

[1] A user manual should have been provided. [2] When I called Customer Service for help, the technician wanted to charge me a fee. [3] My sister-in-law spent an hour trying to get the printer to turn on and print. [4] The printer is very slow.

I returned it!!! Spent over an hour trying to get the printer to sync with my laptop and finally gave up. Yes, I read the instructions and watched a video...it was a no go. They were very nice at Best Buy in handling the return

Works with my iPhone 12 Pro Max , windows 10 & 11 as well as Samsung android phones. Prints great pictures. Great for the price!

Could not keep it connected to my WiFi. Called canon service several times and they finally said it had a hardware issue. I returned to Beat Buy and purchased another brand upon recommendation of the tech. Zero problems with it. Possibly the only thing canon I would buy now is a camera.

So frustrating! Even how many times I arranged the paper always error prompt to put paper even many paper inside and always jammed up.

Really cannot review because it did work out on the box - kept getting error message with setup they something was inside but there was nothing. Returned to BB with no issue.

Did not interface with my 5G Computer system. Cannon gave me a work around fix using 2G that did not work well at all.

It was an easy-going experience to set up. The phone app worked fine. Its nice to have things work well right out of the box

almost a month and still haven't got it and no updates, I have to be searching to find shipping status, will be last time I buy anything there

Average printer Has little to offer and difficult to use.

I am so disappointed in Best Buy. The description says it is a fax, I bought it because I needed a fax and they will not take it back because it’s past the return date. The manager at the Utica, Michigan store was absolutely no help after I was told by a customer service rep that I could return it to the store. Thanks a lot Best Buy

Very disappointed with this purchase. Not user friendly. No manual for set up and usage instructions. Still trying to figure it out. Finally got it to print, but nothing else yet. Printer shuts off and must be manually turned on before it will print. Not happy about that at all, very inconvenient.

Already had to return this quit working had to return quit working

It worked briefly for what was needed. Always had a problem loading the paper tray. You can tell you're buying a cheap printer! Color is not the best, but scanner works!

the design could have been done better ink is cheap

It prints well when it’s connected. However it keeps disconnecting from WiFi and can be difficult to get back on.

Paper jams. Wifi doesn't connect. Went thru 2 color cartridges printing 25 sheets. Tried to return. Hopefully canon will help. Its completely useless. A peice of plastic garbage.

Color printing takes too long, and can take up to hours.

Works well but thr black doesnt print that dark on cardstock

Meets my printing needs! Simple to use printer requiring little space to operate. And....purchased at a bargain price!