Customer Ratings & Reviews

This is a very good product with exceptional value. The print quality is outstanding and highly recommended for home office printing.

We cannot get this printer to work properly! It won’t make copies and is hit and miss on printing! We want help in fixing it or a replacement!

My last Canon Pixma was so easy to use. Not so much for this one. Instructions are very basic and you have to try and figure it out yourself. Getting the printer to work with WiFi, smart phone, tablets is challenging. I keep trying things to connect and I think I am getting close.I am not computer illiterate but this printer has been hard to figure out.

I just needed a basic color printer for my home desk for occasional printing.

average printer. kind of disappointed in photo quality. has lines going through the image. i used the included glossy paper

Printer Software Was Not Compatible With My Laptop

intentionally, It does not come with a usb cable because they want you to be hooked on-line. You better connect it with a usb cable to your computer Since there is a question if i would recommend this product, i would say i would but use an usb cable. expensive ink cartridges though

Printer is slow as hell. I'd send print jobs to it and it will take an hour or two or more for it to finish a 5 page job front to back 2- sided. It acks like this for all the devices I print to it. Also it jams up a lot. half the time its cancels a job in the middle of it and its make me unhappy

Easy setup and install. Happy with purchase. No tray for copy or scan.

Cheap pile of garbage. Constant paper jamming, flimsy tray and lid. Constantly feeding extra paper and jamming. Don't waste your money even if only for $1. Shame I have no choice but to give it a star, as zero wasnt an option.

This is the worst printer i have ever used. It constanly loses connection to our wifi. I would not recommend this printer.

I have not had a chance truly to even plug-in the printer into an electrical out yet! Nor, the last printer I purchased from you either! I am in a psych ward in Pescia nearby Collodi which is a bad place for kids and adults to be. It represents LIES to the Nth Degree

almost a month and still haven't got it and no updates, I have to be searching to find shipping status, will be last time I buy anything there

Its jams too easily. Slow printer. Exchanged it for a epson

I haven't had this printer very long, but so far it performs great. Clear, good quality prints. Plus, it kicks out the pages much faster than my previous printer.

The Canon PIXMA TS6420a works great if I've got all day. It's a nice little printer, but ours has a problem connecting to our wireless. I have to turn it off and on to reset it sometimes multiple times per page before the applications will finally connect to the printer and print or scan. Very frustrating. I hope to return it.

No clear setup instructions - not great print color

Really cannot review because it did work out on the box - kept getting error message with setup they something was inside but there was nothing. Returned to BB with no issue.

If I could give this zero stars...I would. Do yourself a favor and stay as far away from this printer as possible for your own sanity. This printer hasn't worked right from day one and I'm to the point after all the different trouble shooting/attempts to fix it's just going to go out the window and it hasn't even been 6 months. Buy something else.

I’ve had HP, Epson, and Brother printers. This is my first from Canon and so far it is, by far, the best. It was on sale, probably making it the last expensive.