Customer Ratings & Reviews

I was looking for a wireless all-in-one printer/scanner that I could use with both our Android phones and a Windows PC. My wife mostly wants to use the printer while I mostly use the scanning feature. So far, we’re both happy with this compact Canon all-in-one, but there are a few things I don’t like as well as some great features. Getting it setup on my home wireless was a bit of a problem. I used the Canon Print app on my Samsung S22 Ultra. It connected to the printer and then transferred the wireless settings to it, but then the printer got an error while connecting to the wireless. It was a little vague and just said something about an incorrect password or other network error. So, I tried it again, making sure the password was correct, but got the same error. Finally, I realized it must not like my 5GHz SSID, so I manually switched it to use the 2.4GHz IoT SSID I have set up. That time it connected on the first try. Later, after reading some of the Canon literature, I finally noticed that it mentioned only 2.4GHz support. If they’re not going to support 5GHz, then it should at least give a better warning in the setup app. One other minor issue is the power cord receptacle on the back of the printer is very loose and wiggles around when you’re plugging in the cord. I don’t know if this is just something wrong with my unit or if all of them are this way. It hasn’t caused any other problems, though, once I plugged it in and left it alone. Once through all the setup, things started going much better. From the controls on the printer, you can do some quick functions like copy, scan, and print. You can scan directly to OneDrive, Google drive, Google classroom, Drop Box, etc. I went through the setup to give it access to my OneDrive and it worked great to scan documents and save directly there. Once it has access, you can also select and print documents from there, too. The scan to smartphone option on the printer appears to just scan the document to their own cloud service, then it gives you a QR code to scan with your phone. That just opens a link in the phone’s browser where you can download the PDF. Not sophisticated, but quick and easy. Using the Canon Print app on your phone does give you a few more options and control. Scanning with the ADF (auto document feeder) works well, although it’s not super speedy. Dropping the dpi lower helped a little, but not significantly. From the printer control panel, I could select 150 or 300 dpi. From the phone app, I couldn’t seem to select the dpi, but with the Windows Canon Inkjet Smart Connect app I could select 75, 150, 300, or 600 dpi for scans. My biggest complaint with the ADF scanning is that it’s only one-sided (simplex). When scanning with the printer controls or even the smartphone app, it just scans one side of each paper then creates the output file with no other options. With the Windows Canon IJ Scan Utility, though, you have more control. You can scan one side, then flip the pages over, scan the other side, then use the included PDF editor to rearrange the pages before you save. This worked but was a bit of a pain to go through. A really nice and unexpected feature of the PDF editor, however, is that you can check a box to “create a PDF file that supports keyword search" then it apparently OCRs the text. Very handy! I’ve talked mostly about the scanning features, but it’s an excellent printer too. I had no trouble figuring out the trays and orientation of the paper because the animations on the printer screen were usually very helpful. It did take me a while to get in the habit of flipping up the controls and pulling out the catch tray before I started printing. Don’t worry, if you forget, the printer reminds you. The printer came with a selection of Canon photo paper samples, and I used a few to print out some test pictures. The picture quality was outstanding, and the colors were very true to the original image. I usually don’t print too many photos, but these were so nice I may start doing that more often. The printer also has some built-in templates that you can use to print out things like graph paper, blank checklists, and blank planning calendars. I’m not sure how often I’ll use that, but it’s quick and easy to do directly from the printer control panel if I ever need it. I had my doubts about this all-in-one at the beginning, but the more I’ve used it the better I like it. Installing the Windows apps was a little confusing because there are multiple apps, particularly for scanning. But once I figured out the IJ Scan Utility was the one I needed, then things started to go smoothly. The PDF user manual is also a whopping 594 pages but that shouldn’t be a worry. It’s very thorough and, of course, searchable. I wondered if maybe Canon hopes everyone prints it out? Speaking of using ink, that reminds me of another small issue I noticed: Even though I had just put in the new ink cartridges, the “estimated ink levels” that it displayed were already varying amounts below the top mark. (see pic of the status) I know it’s an estimate, but I would have hoped it would be more accurate. It’s not a big deal, but I’ll definitely keep an eye on it as the levels get closer to running out.

TL;DR: the Canon Pixma TS9521Ca is a fantastic printer, but it isn't for everybody. Main issues: build quality, hefty size, and ongoing ink costs. I am still absolutely in love with it and would recommend it to any creative. To preface, the Pixma TS9521Ca claims to specifically be geared to crafters, so I don't expect Joe Schmoe who just needs a cheap inkjet to print off the occasional work document to grab this at his local blue-and-yellow electronics shop...but I can say that the TS9521Ca offers more than just crafting-specific perks. It's moreso that it can handle the creature comforts I expect out of more work-oriented machines while still tackling the creative side, which I appreciate as someone with creative interests who still needs to print off work forms now and then. The TS9521Ca starts on a good foot with an aesthetically pleasing white-and-black color scheme. It's on the larger size to begin with, and it only gets larger when you get to printing. While I had some issues with initial setup, that seems to have been more of an unlucky lottery win than any indication of ongoing quality control issues. I appreciated that it didn't come with every single component wrapped in plastic, and while there is a fair bit of plastic, most of it seems to be necessitated. True to its name, the TS9521Ca is a brilliant printer for crafters. It supports a wide range of media types, from 12x12 scrapbooking paper to more heavyweight cardstock (up to 275 gsm). You can print photos and greeting cards and flyers and brochures and god knows what else, and the TS9521Ca manages to do it with relative ease. It had no problems doing print-and-cut from Silhouette Studio and projects came out brilliantly with my Silhouette Portrait. Sticker paper, matte and glossy, both came out amazing. With SD card input, photographers can also print directly from an SD card. I have no complaints about its crafting capabilities, and it manages to also squeeze in some efficiency-minded bonuses like an auto document feeder for scanning multi-page documents and auto duplex printing, both of which are sorely missed on the more office-oriented "H" brand printers I have used. Scanning is a breeze and scans come out crisp and detailed. While I've only used it for documents and a few photos, I imagine it would work well for scanning traditional artwork as well. Print quality is excellent. It falls just shy of most professional print shops I've had experience with, but it holds its own well. Graininess is minimal and I couldn't spot any issues with banding in my test prints. Color accuracy is remarkable and blacks are deep. Although in the PDI test image the TS9521Ca looks more cool and washed out, it looks pleasant and leans warmer in person. Looking at just how clear prints come out, I genuinely cannot think of a better quality home printer that isn't in a much higher price range. There is so little to nitpick with the print quality, and while color accuracy isn't 1:1, I'm still very pleased with it and expect most crafters or creatives using this printer will be more than satisfied. Having sung the TS9521Ca's praises, I would be remiss to not point out its shortcomings - of which there are just a few! The very first is my own negative experience with my first unit, which came with a cassette feed roller issue that took me an entire day to troubleshoot before I had to have it RMA'd. Thankfully, Canon stands by its products and I am delighted to say that the second unit has had no such issues. That said, the build quality in general raises some concerns about longevity; it feels overall flimsier than previous Canon printers I've used, and I particularly worry about the fiddlier parts like the rear feed tray and cassette which will see plenty of adjusting and movement. The second is that this printer is a behemoth compared to some other models on the market. When everything is tucked in, it's a somewhat tidy rectangle that will occupy most of your desk. Once you need to print, though: out must pop the rear tray and front cover, and so too must the paper tray extend. In all, it's a bit like watching a Transformer and I would be more amused if, when fully extended, it did not have such a substantial footprint. It simply would not be able to coexist on a desk with anything else on it. My final major quibble is the high cost of ink. Printing twenty or so pages used more ink than I would have liked. Setup cartridges should have the same capacity as normal ones, which raises concerns about how often ink will need to be replaced and the ongoing costs associated with that. As for more minor nitpicks, they include fairly slow print speeds, especially for color documents. Like other Canon printers, the TS9521Ca also has the dreaded "pizza wheel" markings on certain paper types. I notice it most on thicker glossy paper. In fairness to the TS9521Ca, the roller markings are much harder to discern with this printer and even knowing what to look for, I still struggle to make it out at times. A casual viewer is very unlikely to ever notice them. I also would expect that some people prefer a wired USB connection, so seeing no USB ports (either to use a wired connection or perhaps print off a flash drive) could be an issue for some. In summary: this is a great printer for any crafter or creative type. If your printing needs are more casual or document-oriented, calling this an overinvestment is an understatement. That said, as a person who prints craft-related projects at least once a week, I am absolutely in love with it and would recommend the TS9521Ca wholeheartedly. PROS + exceptional print quality + good support for more "crafty" needs, like varying paper weights, types, and sizes + has some nice perks, like auto duplex and auto multi-document scanning CONS - build quality is not the most robust, worry about longevity - pricey ink - very large and heavy

The PIXMA TS9521Ca Wireless All-In-One Inkjet Printer is the latest addition to Canon's impressive line of consumer, office and professional photo printers. It was developed to meet the needs of small scale creatives and crafters who want high quality photographic reproduction with versatile, easy to use software and the ability to print directly and wirelessly from multiple sources. When my TS9521Ca arrived, I unpacked the unit. In the box, I found that Canon had provided an 8-1/2" x 11" (Letter-sized) Matte Photo Paper Sampler and a mixed size (5" x7", 4" x 6" and 5" x 5") Photo Paper Sampler in mixed Glosses. This was a true bonus. Continuing setup, I removed all the blue packing tape from the printer. I scanned the QR bar code on the setup instruction card and downloaded the Canon Print application onto my Android phone and proceded to follow the instructions through set-up. First plugging in the printer, installing the (5) CLI 280 / 281 series individual ink cartridges (Magenta, Black (used for plain paper), Yellow, Pigment Black (used for photo papers), and Cyan). I was thrilled that the cartridges were individual and not all-in-one, like some other printers that I have encountered, which left me having to buy a new, expensive cartridge when one color ran out and wasting all the remaining ink. Per the app's instruction, I loaded plain white letter quality paper into the front paper cassette (tray) that takes up to 100 sheets and proceded to run the printer alignment. Gone are the days of printing the alignment sheet and manually typing in which columns or boxes were off, then running the print again. This printer prints the alignment test sheet, then automatically draws it back in to scan it and to self-adjust. The process is fast, efficient and effective. After alignment, the application takes you to wireless setup. Your phone or computer must be on the same wireless network to make this work. (Remember to have your wireless network password ready.) The setup was quick for me and without any hitches. I was able to run a print test sheet successfully from my phone. At this point, I stopped using my phone for setup. I personally don't see the point of photographing, photo editing and printing from my phone. I am getting older and a small screen does not do it for looking at composition and detail. I do take pictures with my phone; mainly, when I don't have my professional camera ready or need to quickly send a pic for an email or text. Otherwise, my good photos get downloaded to my computer where I can see them at size and can easily edit if necessary. So, I went to the Canon website and easily found and downloaded all the drivers and applications for the TS9521Ca, which are generically named the TS9500 (IJ) series. Once the software was downloaded and installed, I setup the wireless between the computer and the TS9521Ca. All went quickly and smoothly and I was able to run a successful test print. Now was the moment I was really waiting for: time to print some photos. I got out some sheets of Canon Paper Plus Glossy II, placed them in the Rear Paper Tray (this tray holds up to 100 sheets, also). I chose a photo downloaded to my computer from my phone to print. In the print dialog, I chose the Landscape Orientation, Automatically Select Paper Tray, Letter 8.50" x 11.00" Paper Size, Full Page Photo Size, Normal Page Margins, Fill Page (Borderless) Fit, and left the Quality Setting at Automatic, then hit Print. It took less than a minute for the TS9521Ca to wirelessly receive the photo info and begin to print. It took much less than 2 minutes to output an impressive, very high-quality glossy print. After that success, I utilized the provided Easy Photo-Print Editor application to choose a calendar template, upload a photo and print the result on one of the 8.50" x 11.00" Matte Photo papers from the Sampler. The resulting print was beautiful. I am thrilled to have this easy to use, high-quality, small format (up to 12" x 12") photo printer with the additional scan and duplex copy capabilities of an All-in-One. It allows me to print stunning quality photos without having to setup my large format professional Canon printer. I highly recommend the Canon - PIXMA TS9521Ca Wireless All-In-One Inkjet Printer for your smaller projects.

I needed a color printer for an upcoming event this summer to print event posters, cards, and informational brochures. I’m mainly focusing on wireless connectivity to connect to multiple devices and print quality, so everything turns out looking professional. I picked up the Canon - PIXMA TS9521Ca Wireless All-In-One Inkjet Printer as I’ve previously had a Canon PIXMA for printing cards and photos that worked great for many years, so decided to stay with a tried-and-true brand. Pros: - Multi-function with printing, copying, and scanning across multiple page sizes. - Great color printing results. - No Ads for purchasing Ink, but there is a service if you need reoccurring orders! Cons: - Wireless setup was a mess if it works at all. - Solving issues tend to only point to webpages or online manuals that have no direct solution to the error received. Out of the box this printer looks amazing. The Large, 4.3 inch LCD Touch Screen that is easy to see and responsive, makes navigation simple and initial setup easy. The online guide takes you through every literal step, and I mean everything. But all of it is very simple, removing all the orange tape, inserting the 5 ink cartridges, and loading the paper. The online guide ends at a point where the printer is ready to work locally, such as scan and print or print from SD card, which is a great if you will mainly use the scanner to print or an SD card. This is where the Canon PIXMA TS9521Ca completely failed for me, I was able to connect once and print successfully after many tries including modifying my network settings and forcing devices to use the 2.4 GHz band. But this stopped working after a restart of both devices. I tried the Canon app via computer and mobile (android device), tried the Wireless Direct connect for both without consistent success on both attempts. I think this is mainly due to using a Mesh Wireless network and how the network banding works out. The provided troubleshooting guides all point to webforms or threads, that don’t have specific error codes or solutions for specific problems. It’s kind of a guessing game to figure out what works for your specific problem. Either way, I ended up just plugging this in via ethernet and was able to connect right away without issue! Even via mobile, so long as printer network sharing is enabled in the router settings. Once the printer was successfully connected to the internet, there were also options to print via cloud storage such as Google Photo, Dropbox, OneDrive to name a few. This is convenient considering the issue with the wireless printing. Print quality was amazing, both for colored and black & white I found the print was crisp and clean. The photo paper prints, printed on the provided sample Semi-Gloss 5x5 paper came out looking like professional prints! The Semi-Gloss and Glossy prints really make the colors pop out. I tested out a few prints of the event material on card stock, all of which came out perfect. The print speed was slower than most printers I’ve used, including older and current but the Canon PIXMA TS9521Ca was noticeably slower but the quality was miles better. Printing on different paper quality makes quite the difference, with glossier paper popping out the color more. The Canon PIXMA TS9521Ca comes with 5 standard sized ink cartridges, 4 for color printing and 1 for black and white. Canon provides estimates for Print Yield on the PIXMA TS9521Ca by size of cartridge to be: Standard – 200 black & whites / 250 color, XL – 400 black & white / 500 color, and XXL – 600 black & white / 800 color. This is all based on mixed use printing, so your results may vary based on your use. The average life of an ink cartridge is 6 months after opening, so you will want to buy refills based on your usage within a 6-month period. I will have to order an XL cartridge before the provided standard ones run out, but Canon does make it easy with their own ink & toner subscription program that has no contracts or annual fees, you just pick your ink or toner, set the schedule, and it orders, plus cancel any time without fees or nonsense. Props given to Canon for not forcing service contracts or reoccurring subscriptions on their customers. Overall, I’ve had a lot of great printing results with Cannon printers in the past, but either this models wireless is defective, or doesn’t work well with our setup and potential buyers should consider your network setup before buying this model. But print quality is outstanding, even with the lack of wireless functionality, we have been using this to print out cards and material that looks fantastic! If I can figure out the issue with the wireless, this would get full marks and be a highly recommended printer for hobbyists and crafters!

The photo printing quality for this printing is absolutely incredible. I would have never expected the photos I printed to turn out as nice as they did, it’s almost as if they were developed from film. I can’t find any smudging or lines, just a smooth finish across the paper. The printer setup is incredibly easy - you simply plug up the printer, follow the prompts, and then download the app once you connect WiFi. My 9 year old son helped me with most of the setup and in installation, and he figured it out really quickly. The app is really easy use, and the app should auto detect the printer as long it’s connected to your WiFi network. I can easily search and attach photos from my phone, as well as use presets to bring patterns and backgrounds. The printer is really solid, takes up slightly more space than I was expecting. You need to make sure you have enough room front and back to open all the trays. It also has a screen tilting feature which is very helpful. Overall, the a really versatile device, that can function as document printer and a craft printer as needed. The input tray takes an array of different paper sizes and types, and can print on thicker pound paper if needed.

I've wanted a larger format printer for some time. This printer has a 100 page "internal" paper tray that holds letter and A4 paper. It's rear feeder (100 page capacity) can hold many more sizes including: Letter, Legal, A4, A5, B5, 4”x6”, 5”x7”, 7”x10”, 8”x10”, 3.5”x3.5”, 5”x5”, envelopes, labels and custom sizes. The rear feeder does not support duplexing (double sided printing). Another "hidden" feature of this printer is that each of its ink tanks can be either the standard, XL, or XXL size (equating to approximately 250,500 or 800 pages per cartridge. It comes with standard size ink cartridges. Its scanner has 2 resolutions, 600x600 for the ADF and up to 1200x2400 for the flatbed scanner (this is as good as almost any standalone flatbed scanner you can find). The auto document feeder can be used for either scanning or copying, when scanning it can attach to an email, scan to PDF, save to PC, scan to the Canon PRINT app and Wireless Scanning back to your iOS/Android device. The printer has many connectivity options; Hi-Speed USB, Ethernet, PictBridge, Wi-Fi (802.11b/g/n/ac wireless networking, 2.4 GHz) and a memory card slot. Note: it does not support 5GHz WiFi (this is a disappointment for me -1 star); I have other older, far less expensive printers that support 5G WiFi. And it can print from almost any OS: Windows 7-11, MacOS X-14.5, Android, Chromebook and Amazon Alexa and from Mobile printing Solutions based on iOS & Android. The 4.3" touch color makes setup and use very easy, this includes previews of scans and thumbnails from SD cards. The printer is on the large size at: 18.5”x14.5"x7.6” and it weighs in at 21.3 lbs. The printer includes a variety of software/drivers for both Windows and iOS: the Canon PRINT app, Easy-PhotoPrint Editor Software, a Scan Utility and some other utilities/tools. If you follow the setup instructions from the provided QR code it will walk you through the physical printer unboxing and set up, networking choices, printer configuration and software installation. Even without installing any software I was able to print to the printer from my iPhone, Android Tablet, Windows 11 Notebook and Apple iPad. (no software installed on any of these devices, and they could find and print to the newly installed printer - my how things have changed - for the better). From windows I printed out a B/W document. The first page took about 12s each additional about 4s (close to their claimed 15ppm B/W printing). A color text document took 13s for the first page and 6s for each additional, if not double sided. When printing double sided there is about a 3s pause in between each duplexed page. I will probably scan five times more images than I ever print on this printer/scanner. The scan quality is very important to me. And I was not disappointed, the quality is superb. When scanning without their scanning software, I ran into it telling me that the image could not be aligned properly, skipping this it seemed to work fine. With their scanning software I didn't encounter this issue. You can scan multiple pictures/documents if each is separated by 1/16", this seems to work well with each image being saved to an individually named file. Scanning at 600x600 was fairly fast, at 1200x1200 it took its time and seemed like it was going back and forth, but the quality of the scan was exceptional. I used the copy function to duplicate a printed picture, it was so close to exact, I asked my wife if she could tell the difference, she promptly cheated and turned them over. I need to add that the Canon online manual for this printer and associated software goes beyond comprehensive. It has information for beginners to the most experienced, with a layout that is easy to follow, and skip to what you're looking for. It is a great example of how online documentation should be done (and why you no longer get a "book" with your printer trying to explain its use). I printed out the "network" setup of the printer and it included information that required 3 pages, there are so many options on how you can use this printer. I love that I can print on 11x17 paper for some of my presentations, it might just change the way some get done. The quality of the B/W print is just as crisp as my 1200x1200 laser printer (but not nearly as fast 36ppm). All and all, it is a very impressive modern printer, checking almost all of the feature boxes. Why they omitted 5G support is puzzling, it is too bad. I also wish the internal print tray held more than 100 pages.

Great Print quality, takes 11x17 paper. Bought for generic home use, but selected Canon because of photo quality and ability to print large format, not just legal. Also: my HP printer kept disconnecting/having issues and Epson print heads clogged in a very short time. Minuses: no duplex scanning, Very small paper tray, so you have to keep refilling. Loving it so far.

The printer is really easy to use and instale, the quality of print are excellent, if you are making a lot of copies/print the ink is a little expensive and don’t last long, besides that the printer is great.

Prints beautifully, bright colors, and amazing photos.

Easy to use, prints with no problems. quite . So far so good

This is an awesome printer. It was VERY easy to setup up, and the print quality is awesome. I can print from my laptop and my cell phone. I'm VERY happy ‼️

What I wanted! It prints beautifully. Not too hard to set up. Not too big to fit on my desk. Will definitely buy again.

This Canon, All-In-One Inkjet Printer has been great! Once I was able to set-it-up, the wireless is flawless and the printing is very good. I would have liked the rating option of 4.5 Stars, as the only reason I'm not giving it 5 Stars is that you have to lift the front side-lid for it to print. Because I live in Scottsdale (desert) I keep the lid closed when I'm not using it to prevent dust from entering. Overall, I highly recommend this printer!

I have not had any real issues with this printer and does everything that i need it to. With separate cartridges for color ink, i thought it would not last long, but it is lasting longer than the Canon I replaced. Only downside it the tray size for paper load. It is very small and wished it was a little larger so that I did not have to refill as often.

Love this printer! I love the photo print aspect, it’s new, works smoothly, easy to use the touch screen and the great convenience to use from my phone. The set up and install process was long but everything connected without issue. I appreciate that it comes with a free pack of ink and photo paper.

I am very impressed with the quality of this equipment. I wasn't sure if I wanted to tackle a copier/ scanner because I am pretty much computer illiterate. This was so easy to operate and understand. Thank you from very satisfied customer.

Easy set up. Love the white color. Prints and scans efficiently.

This printer has some quirks I haven't had in other printers. Primarily that the control panel has to be up and the sheet catching tray must be pulled out. This is in a cabinet with limited width, so that means when I need to print I have to go to the cabinet and set it up every time I use it. It prints decently, with the color level showing every time I print. I don't use scan very often in part because it's hard to tell when I select "computer" where it sends the scan. Copy function is OK.

This is a great printer! It handles cardstock easily and photos print perfectly. I’ve had no problem printing from my phone or iPad and the scanner works well also. Highly recommend!

Great quality, versatile printer handles all my printing needs, including my 12 x12 craft projects. Lightweight and very easy to setup and start using