Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the MyQ Smart Garage Video Keypad for its decent camera quality and ease of use, with many finding the installation process quick and simple. The product also offers security features, motion detection, and night vision. However, some customers have expressed concerns about the device's battery life and connectivity.
This summary was generated by AI based on customer reviews.
Erkie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit works As intended however would be nice if it had the flat mount instead of it having be purchased separately
I would recommend this to a friend- Pros mentioned:Camera quality
Simple garage access
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this to replace an old keypad. Great build quality and added security of a camera with motion sensing.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello LALopez, thank you for your kind words and for sharing your feedback on the myQ Video Keypad. We appreciate the time it took to set up and experience as well. Should you need technical support in the future, please email social@chamberlain.com. We are happy to help. Thank you.
- Pros mentioned:Camera quality
Perfect Addition to Garage Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love being able to give everyone their own code and the camera is crystal clear. Perfect!
I would recommend this to a friend MyQ Garage Door Opener
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase....so far it works well! They should let you know that the video option is by subscription only and that they give you the first 30 days free as a trial
I would recommend this to a friend- Pros mentioned:Camera quality
Perfect pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for kids and guest. The camera is an added bonus.
I would recommend this to a friend - Cons mentioned:Battery life
Monthly battery recharge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely ridiculous in my opinion to have an outdoor camera that has a battery run out in a month’s time. Would absolutely never buy rhis again.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, Todd. Thank you for your review. We are so sorry about the inconvenience on this matter. Our goal is to meet your expectation, and we would love to better your experience. We're more than happy to assist you at social@chamberlain.com and mention this review so we can further assist you. Thank you for choosing Chamberlain.
- Pros mentioned:Ease of use
Awesome Keypad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have an extra camera to view my driveway even when someone is not using the keypad.
I would recommend this to a friend Garage doo opener and so much more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as long as you have the right garage door opener to use it with. It gives me a view that my ring can’t reach and allows codes for multiple people
I would recommend this to a friend- Pros mentioned:Camera quality
1080pic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. I was very impressed never heard about brand before wasn't disappointed
I would recommend this to a friend - Pros mentioned:Camera quality
Super
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I’m in love with this item crystal clear is awesome
I would recommend this to a friend - Pros mentioned:Camera quality
Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice video camera keypad. Great images..
I would recommend this to a friend - Pros mentioned:Installation
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!!! Easy install! Just needed the other part since my garage wasn’t WiFi compatible
I would recommend this to a friend - Pros mentioned:Camera quality
Nice key pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice keypad. comes with a camera big buttons very nice. I love it better when its on sale.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Princeaiman68, thank you for your feedback on the myQ Video Keypad! We put customer experience and satisfaction as our priority, and we appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our myQ team. Thank you for your kind words. Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us
- Cons mentioned:Battery life
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is poorly designed. The WiFi uses way too much power and thus the battery stays charged for less than one week. You then have to removed the keypad from the mount, recharge the battery, and reinstall. Way too much hassle!
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for your interest in our products. We're sorry to hear about the inconvenience this caused you. The battery life can be extended by lowering the motion sensitivity under the settings on the camera. If you're trying to avoid lowering the sensitivity, you can now install a power adapter (MYQ-KH1VXXW) to avoid having to charge the battery. If you are still having issues, feel free to contact us directly at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT.
- Pros mentioned:Security
Great security/accessibility addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny as it adds security and provides accessibility to the whole family.
I would recommend this to a friend - Pros mentioned:Camera quality
Great product
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Seamlessly connected to my opener. Camera quality is enough to recognize faces.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Kevin, thank you for your review on the myQ Video Keypad, we appreciate the time it took to setup and experience. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
- Cons mentioned:Battery life
Good product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Battery life isn't the best but other than that it's wonderful!
I would recommend this to a friend - Cons mentioned:Battery life
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The battery doesn’t last long in the cold, but overall it is good
I would recommend this to a friend It is ok… kind of slow in response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok bit slow in response and pull up camera with moderate wind for alot of false notices
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Great value. Works perfectly to provide security and access
I would recommend this to a friend