Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the MyQ Smart Garage Video Keypad's camera quality and ease of use, with many finding the installation process quick and simple. The keypad also provides added security and convenience with its motion detection and night vision capabilities. However, customers express concerns regarding battery life and connectivity issues, with some reporting that the app's performance can be unreliable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Perfect pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for kids and guest. The camera is an added bonus.
I would recommend this to a friend Garage doo opener and so much more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as long as you have the right garage door opener to use it with. It gives me a view that my ring can’t reach and allows codes for multiple people
I would recommend this to a friend- Pros mentioned:Installation
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!!! Easy install! Just needed the other part since my garage wasn’t WiFi compatible
I would recommend this to a friend - Pros mentioned:Camera quality
Super
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I’m in love with this item crystal clear is awesome
I would recommend this to a friend - Cons mentioned:App performance
Clear Video, takes too long to activate
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera more often than not takes way too long activate and start recording. Usually ends up recording people walking away or driving away. I would not purchase again nor would I recommend. App takes too long to load video feed even with high speed internet.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your review with us, Rob. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
- Pros mentioned:Camera quality
Nice key pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice keypad. comes with a camera big buttons very nice. I love it better when its on sale.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Princeaiman68, thank you for your feedback on the myQ Video Keypad! We put customer experience and satisfaction as our priority, and we appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our myQ team. Thank you for your kind words. Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us
- Pros mentioned:Camera quality
Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice video camera keypad. Great images..
I would recommend this to a friend - Pros mentioned:Security
Great security/accessibility addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny as it adds security and provides accessibility to the whole family.
I would recommend this to a friend - Pros mentioned:Camera quality
Great product
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Seamlessly connected to my opener. Camera quality is enough to recognize faces.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Kevin, thank you for your review on the myQ Video Keypad, we appreciate the time it took to setup and experience. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Cons mentioned:Battery life
Good product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Battery life isn't the best but other than that it's wonderful!
I would recommend this to a friend - Cons mentioned:Battery life
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The battery doesn’t last long in the cold, but overall it is good
I would recommend this to a friend Great door switch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for new keypad with sdded bonus of camera.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being a customer.
- Pros mentioned:Security
Loving my ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i made the upgrade it is awesome can provide more security to my home and family
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Bwl77, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Great value. Works perfectly to provide security and access
I would recommend this to a friend - Cons mentioned:Battery life
Monthly battery recharge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely ridiculous in my opinion to have an outdoor camera that has a battery run out in a month’s time. Would absolutely never buy rhis again.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, Todd. Thank you for your review. We are so sorry about the inconvenience on this matter. Our goal is to meet your expectation, and we would love to better your experience. We're more than happy to assist you at [email protected] and mention this review so we can further assist you. Thank you for choosing Chamberlain.
It is ok… kind of slow in response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok bit slow in response and pull up camera with moderate wind for alot of false notices
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation instructions & friendly programming
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as desiged. Easy to set up. Easy to use. No issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. I love the video feature. Easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
MY Q Garage Door Keypad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compliment to my garage door opener. So easy to install!
I would recommend this to a friend
