Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the MyQ Smart Garage Video Keypad for its decent camera quality and ease of use, with many finding the installation process quick and simple. The product also offers security features, motion detection, and night vision. However, some customers have expressed concerns about the device's battery life and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The battery doesn’t last long in the cold, but overall it is good
I would recommend this to a friend It is ok… kind of slow in response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok bit slow in response and pull up camera with moderate wind for alot of false notices
No, I would not recommend this to a friend- Pros mentioned:Security
Loving my ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i made the upgrade it is awesome can provide more security to my home and family
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Bwl77, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Great value. Works perfectly to provide security and access
I would recommend this to a friend - Cons mentioned:Battery life
Don’t buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is poorly designed. The WiFi uses way too much power and thus the battery stays charged for less than one week. You then have to removed the keypad from the mount, recharge the battery, and reinstall. Way too much hassle!
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for your interest in our products. We're sorry to hear about the inconvenience this caused you. The battery life can be extended by lowering the motion sensitivity under the settings on the camera. If you're trying to avoid lowering the sensitivity, you can now install a power adapter (MYQ-KH1VXXW) to avoid having to charge the battery. If you are still having issues, feel free to contact us directly at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT.
- Pros mentioned:Ease of use
Garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation instructions & friendly programming
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as desiged. Easy to set up. Easy to use. No issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. I love the video feature. Easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
MY Q Garage Door Keypad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compliment to my garage door opener. So easy to install!
I would recommend this to a friend - Pros mentioned:Ease of use
Chingon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, very easy to install and set up in the app super easy
I would recommend this to a friend Works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it is supposed to do I prefer battery operated rather than recharging
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, Anna. Thank you for sharing your review with us. We are so glad to see that you are enjoying your experience with us, and our team will be glad to see your positive comments. Should you have any questions about our products in the future, please email [email protected]. Thank you for choosing Chamberlain.
- Pros mentioned:Camera quality
Works Like A Charm
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that we have this keypad and we can see our driveway now.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello ReviewMaster, thank you for your kind words and for sharing your feedback on the myQ Video Keypad. We appreciate the time it took to set up and experience as well. Should you need technical support in the future, please email [email protected]. We are happy to help. Thank you.
Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is great but the instructions that come with it are confusing. Google how to setup.
I would recommend this to a friend- Cons mentioned:Connectivity
Reggie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a lot of difficulty in connecting to the liftmaster system
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello ReginaldF, we are sorry to hear about your experience, thank you for taking the time to review our product. Your feedback is valued and will be shared with our team.
- Cons mentioned:Connectivity
Not worth it. Stick with other products
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked nice, modern design and in white would not be as hot to touch or prone to overheating as similar devices. That’s where the good news ends: even being within 25 feet of a router it does not connect most times and when it does it takes a long time to connect and then the live feed is a few seconds behind real time. Unfortunately, I took too long to use it and so was outside the return window. Best stick with other brands.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Justin, thank you for your review. We apologize for the inconvenience regarding your video keypad, and we would love to further assist you with this issue so we can find a solution for you. We're happy to help at [email protected] or call our support team at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We appreciate your patience, and we look forward to resolving your issue.
Nice idea for a combination garage opener
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice idea for a combination garage door opener. Cons- expensive when you add in yearly subscription
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Garage door video remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to work with and not so complicated, not bad at all
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Looks great, just as described.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described love the camera feature and ease of use
I would recommend this to a friend Great Video Keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keypad works great just don't install it right under a light. This will make the night vision not as clear.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, thank you for choosing Chamberlain and for taking the time to experience and review our products. We are excited to be able to meet your standards, and we're happy that we can provide a great experience. Should you have any questions about our products in the future, please email [email protected]. Thank you.
