Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the MyQ Smart Garage Video Keypad's camera quality and ease of use, with many finding the installation process quick and simple. The keypad also provides added security and convenience with its motion detection and night vision capabilities. However, customers express concerns regarding battery life and connectivity issues, with some reporting that the app's performance can be unreliable.
This summary was generated by AI based on customer reviews.
Loving my ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i made the upgrade it is awesome can provide more security to my home and family
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Bwl77, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Great value. Works perfectly to provide security and access
I would recommend this to a friend It is ok… kind of slow in response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok bit slow in response and pull up camera with moderate wind for alot of false notices
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation instructions & friendly programming
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as desiged. Easy to set up. Easy to use. No issues.
I would recommend this to a friend - Cons mentioned:Battery life
Monthly battery recharge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely ridiculous in my opinion to have an outdoor camera that has a battery run out in a month’s time. Would absolutely never buy rhis again.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, Todd. Thank you for your review. We are so sorry about the inconvenience on this matter. Our goal is to meet your expectation, and we would love to better your experience. We're more than happy to assist you at [email protected] and mention this review so we can further assist you. Thank you for choosing Chamberlain.
- Pros mentioned:Ease of use
Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. I love the video feature. Easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
MY Q Garage Door Keypad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compliment to my garage door opener. So easy to install!
I would recommend this to a friend - Pros mentioned:Ease of use
Chingon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, very easy to install and set up in the app super easy
I would recommend this to a friend - Pros mentioned:Camera quality
Works Like A Charm
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that we have this keypad and we can see our driveway now.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello ReviewMaster, thank you for your kind words and for sharing your feedback on the myQ Video Keypad. We appreciate the time it took to set up and experience as well. Should you need technical support in the future, please email [email protected]. We are happy to help. Thank you.
- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Looks great, just as described.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described love the camera feature and ease of use
I would recommend this to a friend - Pros mentioned:Ease of use
Yale key lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use and easy to install. Great price!
I would recommend this to a friend Worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device itself is great but the instructions that come with it are confusing. Google how to setup.
I would recommend this to a friend- Cons mentioned:Connectivity
Reggie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was a lot of difficulty in connecting to the liftmaster system
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello ReginaldF, we are sorry to hear about your experience, thank you for taking the time to review our product. Your feedback is valued and will be shared with our team.
- Pros mentioned:Ease of use
Easy Garage pad
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes life easy to get in and out without using the app
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello. Thank you for being a customer and for taking the time to review the myQ Video Keypad. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Pros mentioned:Ease of use
Little wonder
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing thing I bought, convenient and easy to use.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Happy, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Pros mentioned:Overall performance
So far so good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed the new opener and so far it works great.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello MsJapp. Thank you for taking the time to review the myQ Video keypad, we appreciate the time it took to setup and experience. Your feedback is valued and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Pros mentioned:Camera quality
Works as expected!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Acts as a security camera as well! Love it so far!
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello AndyC, thank you for your kind words and for sharing your feedback on the myQ Video Keypad. We appreciate the time it took to set up and experience as well. Should you need technical support in the future, please email [email protected]. We are happy to help. Thank you.
- Cons mentioned:Connectivity
Not worth it. Stick with other products
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looked nice, modern design and in white would not be as hot to touch or prone to overheating as similar devices. That’s where the good news ends: even being within 25 feet of a router it does not connect most times and when it does it takes a long time to connect and then the live feed is a few seconds behind real time. Unfortunately, I took too long to use it and so was outside the return window. Best stick with other brands.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Justin, thank you for your review. We apologize for the inconvenience regarding your video keypad, and we would love to further assist you with this issue so we can find a solution for you. We're happy to help at [email protected] or call our support team at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We appreciate your patience, and we look forward to resolving your issue.
