Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers are positive about the MyQ Smart Garage Video Keypad's camera quality and ease of use, with many finding the installation process quick and simple. The keypad also provides added security and convenience with its motion detection and night vision capabilities. However, customers express concerns regarding battery life and connectivity issues, with some reporting that the app's performance can be unreliable.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Battery life
Good product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Battery life isn't the best but other than that it's wonderful!
I would recommend this to a friend - Pros mentioned:Camera quality
Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice video camera keypad. Great images..
I would recommend this to a friend - Cons mentioned:Battery life
Great camera
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. The battery doesn’t last long in the cold, but overall it is good
I would recommend this to a friend - Pros mentioned:Ease of use
Works great.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for a relative. They like the ease of installation.
I would recommend this to a friend Loving my ring
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad i made the upgrade it is awesome can provide more security to my home and family
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Bwl77, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
Keypad Myq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to integrate it with existing sync module of myQ, pairing with garage controller is also difficult. Overall I couldn't integrate it with it yet and get it working.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
- Pros mentioned:Ease of use
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Great value. Works perfectly to provide security and access
I would recommend this to a friend - Pros mentioned:Ease of use
Easy Garage pad
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Makes life easy to get in and out without using the app
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello. Thank you for being a customer and for taking the time to review the myQ Video Keypad. We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
It is ok… kind of slow in response
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works ok bit slow in response and pull up camera with moderate wind for alot of false notices
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Garage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation instructions & friendly programming
I would recommend this to a friend Camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angle of camera lacked good coverage for what I need
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, Jane. Thank you for choosing Chamberlain and for taking the time to rating our products. Should you have any questions or need further assistance, feel free to reach us at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT.
- Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as desiged. Easy to set up. Easy to use. No issues.
I would recommend this to a friend - Pros mentioned:Ease of use
Just what we needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what we needed. I love the video feature. Easy to set up.
I would recommend this to a friend - Pros mentioned:Ease of use
MY Q Garage Door Keypad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great compliment to my garage door opener. So easy to install!
I would recommend this to a friend - Pros mentioned:Ease of use
Chingon
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, very easy to install and set up in the app super easy
I would recommend this to a friend - Pros mentioned:Camera quality
Works Like A Charm
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that we have this keypad and we can see our driveway now.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello ReviewMaster, thank you for your kind words and for sharing your feedback on the myQ Video Keypad. We appreciate the time it took to set up and experience as well. Should you need technical support in the future, please email social@chamberlain.com. We are happy to help. Thank you.
- Pros mentioned:Ease of use
Easy to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install and setup. Looks great, just as described.
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works as described love the camera feature and ease of use
I would recommend this to a friend - Pros mentioned:Ease of use
Yale key lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s easy to use and easy to install. Great price!
I would recommend this to a friend - Cons mentioned:Connectivity
Always going offline
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keypad constantly goes offline from my WiFi network several times each day.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello,
We’re sorry to hear about the trouble you’re experiencing with your myQ Smart Garage Video Keypad, and we’d be happy to help.
You can check your Wi‑Fi signal strength directly in the myQ app under the Video Keypad’s Device Management Settings.
To improve your connection, here are a few helpful options:
Move your Wi‑Fi router closer to the device, if possible.
Use a Wi‑Fi extender to strengthen the signal in your garage area.
The Video Keypad needs to be within 50 ft of your router when using a 5GHz network.
If you connect to a 2.4GHz network, the range increases to 150 ft.
For the best performance, we recommend connecting your Video Keypad to a 2.4GHz network.
If you're still having issues after checking these steps, please email us at social@myq.com, and include the email address associated with your myQ account. We’ll be glad to assist you further.