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Customer Ratings & Reviews

Your price for this item is $39.99
The comparable value price is $79.99

Customer reviews

Rating 4.1 out of 5 stars with 318 reviews

Rating Filter

Rating by feature

  • Video Quality

    Rating 4.5 out of 5 stars

  • Mobile App

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers value the MyQ Smart Garage Video Keypad for its decent camera quality and ease of use, with many finding the installation process quick and simple. The product also offers security features, motion detection, and night vision. However, some customers have expressed concerns about the device's battery life and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-318 of 318 reviews
  • Pros mentioned:
    Camera quality, Motion detection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Meet the newest Chamberlain technology

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keypads have been a handy way to open and close garage doors for quite some time. While I have cameras for my driveway and door, I now have a way to see who is using my keypad and this provides an excellent way for delivery drivers to request entry to the garage. The video is very good and the opener is easy to pair with modern Chamberlain systems capable of MyQ connectivity. I was able to pair this with a modern garage door model with no issues, but this doesn’t work well with older systems. While it initially connected, I had difficulty keeping it connected. This was not the case with my newer system and it worked perfectly. Most of the setup was achieved through the mobile application for my newer system. I had to manually pair it with my older garage door system. If you encounter issues, technical support is very good about assisting. The documentation is oriented toward their newer technologies. The motion detection works well and it’s nice to know when there is movement toward my garage doors. I purchased a second controller because I liked the added security that it added to my garage. The charging process is very slow and it takes several hours to achieve a full charge. Once it is charged, I have had it going for a couple of weeks now with very little battery drain. This has been in early winter temperatures, so the extreme cold temperatures may impact the battery life. The mounting is easy and it is secured by a small screw at the bottom of the device. The keypad is very responsive and I like everything about this opener.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Installation
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent keypad with great features

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanting to replace the current keypad, I looked at one that should easily pair with my MyQ opener and this one does. First I love the design of the unit. Should blend well with just about any home with smooth lines and compact case. Installation was simple but note that you need to charge the battery before you begin setup. My battery took about 4 hours to fully charge. Once that's done, begin by mounting the angled bracket with two screws and then the unit slips in and is secured with a screw. Took less than 5 minutes. Before you mount the unit I did all my setup first. If you don't already have the MyQ application, you will need to download and install it. Since I already had the app I selected the + and add accessory, selected the video keypad and followed the prompts. Within a couple minutes it was setup and ready to use. Put it in the bracket, secured it and it was ready to go. Some features I like about this unit is the ability to add co-owners and even better, temporary access with the ability to set very specific timeframes. As for the features, you can set how sensitive you want motion detection which dovetails into the notifications. Notifications can be set for specific events and even specific times of day so lots of flexibility. As for video and sound quality, they are really good! Picture quality is 1080P and the sound is amazing clear. And you have the ability to have two way communications! Night vision is also unbelievably clear.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello LSNerd, thanks for leaving us such a wonderful review on the myQ Video Keypad. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us Chamberlain-DIY

  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Value for the money!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. First of all, the installation process was a breeze, I was pleasantly surprised by how straightforward and user-friendly the instructions were. Within minutes, I had successfully mounted the keypad outside my garage, ready to experience a new level of convenience. This product has an impressive range that ensures I can operate my garage door from a distance. Whether I'm driving up to my house or approaching on foot, I no longer have to wait uncomfortably close to the garage door for it to open. I can enter my personal code and witness the magical moment as the door smoothly opens, inviting me into the safety of my home. What's even more convenient is the ability to program multiple user codes. This feature has come in handy during family gatherings or when I have guests visiting. Instead of sharing my personal code, I can easily set up temporary codes for friends and family, granting them access without compromising the security of my home. It's a small detail, but it makes a world of difference in terms of convenience and peace of mind. Charged battery lasts a couple of weeks then it will need recharged. Not sure if you can buy just a battery to have ready to go when the one mounted needs to be recharged. It does record everything as needed and I will likely subscribe for the cloud service. Overall a very impressive product. Will recommend to anyone that needs a great security camera.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Honestreviewer151987, thanks for leaving us such a wonderful review on the myQ Video Keypad. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Should you need technical support in the future, please email social@chamberlain.com. We are happy to help. Thank you. Chamberlain-DIY

  • Cons mentioned:
    Connectivity
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Modern replacement for the basic keypad!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the MyQ Smart Garage Video Keypad is a great upgrade from the old, manual keypad I had for my garage door. I can now control and add/remove user PINs remotely from the MyQ app on my phone and I'm not limited to just one code and one temporary code. There have been many times in the past when I wanted to grant temporary access to my garage, but I forgot to program a temporary code into the keypad or ran out of space. The MyQ Smart Video Keypad will solve this problem! Also, the keypad and MyQ service is integrated with Amazon Key (if offered in your area), allowing you to monitor Amazon deliveries inside your garage (banish the porch pirates!). PROS: The keypad is connected via WiFi to the MyQ app on my phone, which allows me to remotely program user PIN codes. You can setup multiple users with "temporary" codes (codes that are only valid for use during a certain date period) or recurring codes that are valid for use during any or all days/times of the week. The app will tell me (via notifications) anytime a PIN code is used to open the garage and I can show a live view from the keypad camera by tapping on the notification. The keypad runs on a rechargable (microUSB cable included), removable battery which is accessed from the rear of the device. I've been using the keypad for 12 days, during which period I watched video streams a few times and used the keypad 5-6 times to open the garage and it's currently reporting 89% battery, so I expect the battery will last about a month with my normal use. CONS: The video features are a nice addition, but like most devices now, Chamberlain hides most of the video features behind a subscription paywall after the initial trial period ends. If you don't subscribe, the video features are limited to only live view from the camera and no "smart" detection of people in the view. Also, I had some difficulty getting the camera installed initially - it refused to connect to my WiFi a few times and the initial firmware update errored out twice.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hi Raiders, thank you for your feedback on the myQ Video Keypad. Premium subscriptions for select partners allow us to drive innovation and enable further partner integrations. Our standard myQ features continue to be free.

      The myQ Video keypad works independently of a subscription. Once you install your video keypad you will be able to operate your pre-programed garage door and view real time live video motion events.

      The myQ Video storage plans allow you to personalize alerts, record and view motion events and access them at your convenience thru the myQ application. We offer a variety of plans that allow you to store video events for 7 days or 30 days to view and download and share if needed. Please visit our website:  https://www.myq.com/solutions/video-storage-subscription

      Regarding connection, there are several ways to improve your Wi-Fi connection for your device, including moving your router closer to your device or purchasing a Wi-Fi extender. The myQ Video Keypad must be within 50 feet of your Wi-Fi router and is compatible to operate with Wi-Fi networks on 2.4 GHz or 5 GHz frequencies. If you're still having issues, please get in touch with us at support.chamberlaingroup.com

      We appreciate the time it took to set up and experience the keypad as well. I will be sure to share your feedback with our product team for future enhancements. Please feel free to reach out with any further suggestions or assistance with troubleshooting by visiting support.chamberlaingroup.com Chamberlain-DIY

  • Pros mentioned:
    Installation
    Cons mentioned:
    Battery life
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Video keypad

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The MyQ video keypad is slick upgrade from the old school garage door keypad. It is easy to install. It has an angled mount much like a video doorbell. There are two screws used to attach the mount. It did take quite a few hours to charge the battery the first time. Set up using the MyQ app was pretty easy. You do have to press the setup button on the garage door opener to pair it with your garage door just like any other garage door remote. In order to secure the keypad to the keypad mount, there is a setscrew that requires a small allen wrench. The downside to this is that if you lose or misplace the tool, it will be difficult to remove the keypad from the mount so it can be charged. I have not had it long enough to know how long the battery will last, but I am afraid that it may need to be charged more frequently than I like. I charged and mounted it about 9 days ago and it is down to 83% charge. It is nice though that the MyQ app shows the battery state of charge. The keypad buttons cannot be pressed very far and you do have to press the buttons firmly for them to register. I have tried to enter my code and it was not reacting until I pressed the buttons harder. One nice option is that you can create personal passcodes for each family member and or a code for a friend or neighbor. You can enable or disable codes/pins from the MyQ app. The ability to have someone call you from the keypad makes it much like a video doorbell. So if you don’t have a video doorbell, this would also work as one.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello tyeske, thank you for taking the time to review the myQ Video Keypad and sharing your experience with this product. For information on the battery, expected battery life depends on several factors including household activity, Wi-Fi signal strength, ambient temperature, and selected motion sensitivity settings. An example based on activity can be found below:

      Quiet Household (fewer than 10 events per day): 3 months of battery life
      Typical Household (10-30 events per day): 2 months of battery life
      Busy Household (over 30 events per day): 1 month of battery life

      The myQ Video Keypad does come with a rechargeable lithium-ion battery! This is a custom battery pack, but additional batteries are available for purchase if you want to ensure your device never encounters down-time. Please visit this link and let us know if you have any additional questions: myQ Video Key Pad Battery | myQ
      https://www.myq.com/products/smart-garage-video-keypad-battery

      We appreciate the time it took to setup and experience the keypad as well. I will be sure to share your feedback with our product team for future enhancements. Please feel free to reach out with any further suggestions or assistance with troubleshooting by visiting support.chamberlaingroup.com Chamberlain-DIY

  • Pros mentioned:
    Camera quality, Ease of use
    Tech Insider Network Member

    Rated 5 out of 5 stars

    A great garage door modern day video keypad

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great garage keypad and camera. Be sure to remember that this is a subscription based camera and you'll have to pay monthly to get all of the features that it has to offer. The installation process is very simple and the provided hardware makes the install easy. It only takes a few minutes to have it mounted and working. You use the MyQ app to add the keypad to your existing system, assign users and pin numbers and you're done. The app offers the ability to view the video events and the app will also alert you when and who accesses the keypad. The video quality is good and offers a wide view of the area. My wife and I will leave short messages for each other whenever we are using the keypad in hopes that the other will watch the video later. You can also initiate a video call from the keypad. There is a slight delay in the video and audio, but that is to be expected for a basic camera. The keypad works great and looks to be weatherproof. But, the app is what makes this keypad shine, you can see all of the past events, door access, videos, etc. This is a great video keypad.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality
    Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Good device but...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good device and works well. But the reason for 3 stars is the lack of app control to remotely open the gate. I can remote open the garage door with MyQ, I should be able to remote open with this device. What was Chamberlain thinking?? Another negative is to get the features, you need a subscription. I hate subscriptions as the cumulative costs across all other devices and services is becoming a significant burden. Last issue: The time from the alert to getting into the mobile app, reviewing the alert, and then interacting (voice) with the person at the keypad is far too long. And then this leads to my first issue: the delivery person rings the keypad, I respond, and then I can't remotely open it for the delivery guy to leave the package safely inside. I have to tell him what the code is so he can enter it and open it himself. Dumb.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent video quality & security features

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved into a new home with a three car garage. We have one large garage door and a single car garage door. We researched the market for a video-enabled garage door opener. With the popularity of front doorbell cameras, it is a logical next step to have a video camera for your garage door. Chamberlain has developed a quality device which checks off all of the boxes when it comes to video monitoring, safety and security. I have used a Chamberlain video camera in our previous home and was impressed with the quality of the video. I find the quality of the video on this video keypad to be excellent as well. It took a couple of attempts for me to synch the keypad code with my Chamberlain garage door opener but when it was synched it operates properly every time. We like the customized key code options for friends or family who need to access our garage when we are away. Like other types of video-enabled devices such as doorbells, there is some latency when it comes to video an audio for this device (maybe 2-3 seconds). Hopefully that will be fixed in the future. The one design concern I have is how well the keypad will hold up to the elements without a cover. I wish they could have designed a cover for the keypad part of the device. We live in Arizona and the sun, heat and dust will likely do a lot of damage over the years. The same could be said for the cold winters of Minnesota as the keypad will get encrusted with ice and snow. All-in-all this is a quality device and I'm sure it will become another must-have device for home security in the years ahead.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Nabob, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words.

      Regarding the weather, the myQ Video Keypad is tested to operate from -4°F to 122°F (-20°C to 50°C). It is IP55 rated for water resistance and is made to withstand inclement weather.

      We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you! Chamberlain-DIY

  • Pros mentioned:
    Camera quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Value, buy this!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Summary -------- A step above the garage keyboard opener we have been using for ages. This is a game changer with the video notifications and a cloud paid subscription for 30 days worth of video recording. Pros ---- 1. Increased garage door security.. 2. Clear videos 3. comes with wedge for mount 4. rechargeable battery 5. Temporary pin capability Cons ---- 1. No local storage and its pricy for subscription 2. wish the keypad bad backlit Details ------- Installation is straight forward, just need to drill some pilot holes and then use the Philips screws for hooking up the keyboard to the garage wall. you can use your myq app to setup the camera just like you setup opening/closing the garage openers Once setup, you get a 30day free trial video recording after which you will need to pay for cloud based recording. It would have been great if you had an microSD card slot to save videos locally which is a bummer. The camera can be setup for different sensitivities by adjusting it. Wish though it had a zone which can be defined for monitoring movements. However, it does capture if a person is close to the camera. I did not get a chance to see how much battery life i can get out of the device and interestingly i did not see any claims being made on how long it will last. only time will tell. I think for a few $$ more than the regular keypad, this is a great device for video recordings.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Indiaj0nes, thank you for taking the time to share feedback on the myQ Video Keypad. Premium subscriptions for select partners allow us to drive innovation and enable further partner integrations. Our standard myQ features continue to be free.

      The myQ Video keypad works independently of a subscription. Once you install your video keypad you will be able to operate your pre-programed garage door and view real time live video motion events. The myQ Video storage plans allow you to personalize alerts, record and view motion events and access them at your convenience thru the myQ application. We offer a variety of plans that allow you to store video events for 7 days or 30 days to view and download and share if needed. Please visit our website:  https://www.myq.com/solutions/video-storage-subscription

      In regard to the battery, expected battery life depends on several factors including household activity, Wi-Fi signal strength, ambient temperature, and selected motion sensitivity settings. An example based on activity can be found below:

      Quiet Household (fewer than 10 events per day): 3 months of battery life
      Typical Household (10-30 events per day): 2 months of battery life
      Busy Household (over 30 events per day): 1 month of battery life

      The myQ Video Keypad does come with a rechargeable lithium-ion battery! This is a custom battery pack, but additional batteries are available for purchase if you want to ensure your device never encounters down-time. Please visit this link and let us know if you have any additional questions: myQ Video Key Pad Battery | myQ
      https://www.myq.com/products/smart-garage-video-keypad-battery

      We appreciate the time it took to setup and experience the keypad as well. I will be sure to share your feedback with our product team for future enhancements. Please feel free to reach out with any further suggestions or assistance with troubleshooting by visiting support.chamberlaingroup.com Chamberlain-DIY

  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Nice to have

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice camera and built sturdy. Only things seems like battery draining too fast.

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello KeerthiG, thank you for your feedback on the myQ Video Keypad. We are looking at making improvements to the user experience for additional customization to extend the battery life. Thank you for your review, we appreciate the time it took to setup and experience this product, should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you! Chamberlain-DIY

  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    THEY GOT IT RIGHT!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing MyQ has ever done since they came up with accessing the garage via cellphone. You can see the door exterior and when the door opens up and go down. This gives me the absolute best security I need. PERFECT!!!!!

    I would recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello AnthonyT, thanks for leaving us such a wonderful review on the myQ Video Keypad. We are thrilled that you loved your experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Thank you for your kind words. Should you need technical support in the future, please email social@chamberlain.com. We are happy to help. Thank you. Chamberlain-DIY

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    You Gotta Try It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I really like the openers and the camera and sound are a much needed bonus. Spent the extra money and really enjoy the product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Garage opener

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was easy to unbox, easy to install,everything is working fine

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    chamberlain smart video garage door pad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everybody should get one can see who.s at garage or trying to get in extra security great price

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Worse Battery Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and following setup and installation with full battery charge, it lasted about 5 days. At that point i kept getting notifications that the battery had less than 10% charge. I charged it again and same scenario. I called Chamberlain and told them i must have a faulty battery and they sent me a new one. Happened again. They admitted the batteries are “faulty” and are working on a “software” fix! If youre looking for a piece of art to hang next to your garage door…buy one! Recent charge lasted about 34 hours…on the new battery

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello, thank you for your review. We appreciate your patience, and the time it took you to set it up. We understand that low battery notifications on a regular basis can be frustrating.
      To maximize the battery life of your myQ Video Keypad, we recommend setting your Motion Sensitivity Meter to either the low, or lowest setting. This will ensure your keypad is only capturing events immediate to your garage door proximity. Wi-Fi signal strength also plays a significant factor in the battery life performance of your device. You can view your Wi-Fi network strength in the myQ app under the Video Keypad Device Management Settings section. Best regards. Chamberlain-DIY

  • Rated 5 out of 5 stars

    MyQ feedback

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is working great and so much more efficient for us to put our garage up and down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Perfectly to my son when he comes back to school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not compatible or user friendly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately my garage door opener was not compatible. The instructions are not user friendly. I have installed RING doorbell in the past and the instructions were very clear. Unfortunately the older generation like myself needs simpler instructions and clear information.

    No, I would not recommend this to a friend
    • Brand response from TheChamberlainTeam
      Posted .

      Hello Angel, we are sorry to hear about the inconvenience with your video keypad. Regarding compatibility we can suggest checking our compatibility site at https://www.chamberlain.com/myq-compatibility-tool we appreciate your insight on this matter as it allows us to improve our products in the future. Chamberlain-DIY