Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the MyQ Smart Garage Video Keypad for its decent camera quality and ease of use, with many finding the installation process quick and simple. The product also offers security features, motion detection, and night vision. However, some customers have expressed concerns about the device's battery life and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great, love having it connected to my garage door opener & the MYQ app is great. Very happy with this device.
I would recommend this to a friend - Cons mentioned:App performance
Clear Video, takes too long to activate
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera more often than not takes way too long activate and start recording. Usually ends up recording people walking away or driving away. I would not purchase again nor would I recommend. App takes too long to load video feed even with high speed internet.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your review with us, Rob. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
- Pros mentioned:Ease of use
Nice Touch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Upgrade...Easy to Install with unique tools to enable trusted access to family and friends...Much better than fumbling with the App...Love it...
I would recommend this to a friend - Pros mentioned:Camera quality
Great little keypad for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this garage door keypad. It works great and the camera is a nice feature. I wish I could open multiple doors with it, but otherwise it is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Top Rated garage opener
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, works exactly as stated. Great quality,
I would recommend this to a friend - Pros mentioned:Ease of use
Great garage keypad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was able to set up a code for everyone who needs access. I get notifications when someone uses their code and if a person walks by the camera.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Kitamarie, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
- Cons mentioned:Battery life
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as advertised. Gave 3 star due to the duration it takes to charge. (8+hours) The app for device could also be improved along with giving google home access.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Robert. We are sorry to see that the myQ Video Keypad did not meet your expectations. Thank you for your review. I really appreciate you bringing this issue to our attention. We’ll strive to do better. I will be sure to share your feedback with our product team for future enhancements. Please feel free to reach out with any further suggestions or assistance with troubleshooting by visiting support.chamberlaingroup.com
- Pros mentioned:Camera quality
My Q
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy install. The video quality is excellent. The app is easy to use and gives me great control over the keypad. Highly recommend
I would recommend this to a friend New gadget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had the chance to get a review purchased as a house warming gift
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, we appreciate the time you took for rating us. We will be happy to address any issues or questions you have. Feel free to reach our support team at 800-528-9131 M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. or email us at social@chamberlain.com.
- Pros mentioned:Camera quality
MyQ garage peace of mind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MyQ key pad with camera is the thing you can have for your garage because it sees who comes in and goes out giving you a peace of mind.
I would recommend this to a friend Great door switch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for new keypad with sdded bonus of camera.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email social@chamberlain.com. Thank you for being a customer.
- Pros mentioned:Ease of use
Perfect smart garage opener
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This garage opener is perfect! This product is perfect and easy to use and understand! Easy installation and setup was a bonus!
I would recommend this to a friend - Pros mentioned:Ease of use
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product. Easy to install and setup. Recommend for your garage.
I would recommend this to a friend - Pros mentioned:Installation
Best purchase ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! This camera was easy to set up and it works great. I am very happy with the price and quality.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy setup. Works well.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy. The unit works well. We use it to access the garage roughly once daily, and the battery lasts about a month
I would recommend this to a friend - Pros mentioned:Security
Good compliment to your Garage door opener
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice to be at work and be able to see your garage door is secure. Sends notifications when someone is in vicinity
I would recommend this to a friend - Cons mentioned:Battery life
Good one with some limitations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing camera and easy to install and use. Battery compartment access and charging is challenging. Other than this very nice.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Suji, thank you for your feedback on the myQ Video Keypad! We put customer experience and satisfaction as our priority, and we appreciate the time it took to setup and experience this product as well. I will be sure to share your feedback with our product team for future enhancements. Thank you for your kind words. Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us
- Pros mentioned:Camera quality
Pros and cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image but you need to remove the battery to recharge it. Also you need to pay a subscription to store videos
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Bill, thank you for taking the time to review our product. Your feedback is valued and will be shared with our team.
- Cons mentioned:Battery life
Good product, terrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but I wouldn’t recommend it due to the extremely short battery life. We have to recharge it every week.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Chris, thank you for taking the time to review our product. We are sorry to see the myQ Video Keypad has not met your expectations. To help improve the battery life we suggest lowering the motion sensitivity which can be done within the myQ app. To do so access your Video Keypad settings page
Tap the Motion Detection tab
Toggle the Motion Sensitivity menu to select your preferred settings.
Should you need further technical support feel free to email social@chamberlain.com. We are happy to help.
- Pros mentioned:Security
My Q video door operner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Q good service good product secured your door for home security from best buy
I would recommend this to a friend