Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers find value in the MyQ Smart Garage Video Keypad's decent camera quality and ease of use, with many noting the simple installation process. The keypad also offers security features such as motion detection and night vision. However, some customers have expressed concerns about the device's battery life and connectivity reliability.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Happy Garage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, it works great. No problems and easy set up with app. Old keypad kept having issues with the buttons. This one is much more solid. Will see how it fares in the winter.
I would recommend this to a friend - Cons mentioned:Battery life
Needs an extra battery for quick swapping
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, quality and video. The battery charge doesn’t last long enough. Should have come with two batteries to at least allow for quicker replacement.
No, I would not recommend this to a friend Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with the myQ hub and door position sensor. As far as the unit goes, it works as advertised. The wifi reception isn’t that great, but the rest works fine. Where this fell apart for me is that i assumed "Smart Home Device" had a pretty standard definition. It meant that I could integrate this into my existing ecosystem and use it how i wanted to. That's not the case with myQ. The camera is live view only, so you can't have triggered videos without a subscription. Apparently, they got overwhelmed with the utilization from the Smart Home community, so they turned it off. So, I'm going to have to go another way. If you want a true smart home product, this isn't it. To be clear, it's shame on me for being lazy and not doing my research. https://www.theverge.com/23949612/chamberlain-myq-smart-garage-door-controller-homebridge-integrations
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, thank you for your review. We are deeply sorry to hear we were unable to meet your expectations. We recently made the decision to prevent unauthorized usage of our myQ ecosystem through third-party apps. with the intent of ensuring security and quality while also offering more advanced features. Should you need any further assistance, we're happy to help at social@chamberlain.com
- Pros mentioned:Security
Great garage camera
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed to be a le to use multiple codes and this was the solution! It also adds extra security with the camera so we can see who it is.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello ostrdm, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
- Pros mentioned:Ease of use
Easy to Install and Use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this at the same time as the Chamberlain - myQ Smart Garage Control. This was just as easy to install and use.
I would recommend this to a friend - Pros mentioned:Ease of use
Versatile and Easy to install
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how easy it is to setup and install this product. Syncing with MyQ garage opener was seamless and both work great.
I would recommend this to a friend - Pros mentioned:Ease of use
Video Doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great, love having it connected to my garage door opener & the MYQ app is great. Very happy with this device.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice Touch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice Upgrade...Easy to Install with unique tools to enable trusted access to family and friends...Much better than fumbling with the App...Love it...
I would recommend this to a friend video keypad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a nice upgrade to my existing garage door keypad.
I would recommend this to a friend- Pros mentioned:Camera quality
Great little keypad for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this garage door keypad. It works great and the camera is a nice feature. I wish I could open multiple doors with it, but otherwise it is great.
I would recommend this to a friend - Pros mentioned:Ease of use
Great garage keypad!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Was able to set up a code for everyone who needs access. I get notifications when someone uses their code and if a person walks by the camera.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Kitamarie, thank you for being a customer and for taking the time to review and share your feedback on the myQ Video Keypad! We appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our team. Should you have any comments, concerns or questions feel free to email us at social@chamberlain.com. Thank you!
- Cons mentioned:Battery life
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product works as advertised. Gave 3 star due to the duration it takes to charge. (8+hours) The app for device could also be improved along with giving google home access.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Robert. We are sorry to see that the myQ Video Keypad did not meet your expectations. Thank you for your review. I really appreciate you bringing this issue to our attention. We’ll strive to do better. I will be sure to share your feedback with our product team for future enhancements. Please feel free to reach out with any further suggestions or assistance with troubleshooting by visiting support.chamberlaingroup.com
- Pros mentioned:Camera quality
My Q
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy install. The video quality is excellent. The app is easy to use and gives me great control over the keypad. Highly recommend
I would recommend this to a friend - Pros mentioned:Camera quality
MyQ garage peace of mind
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The MyQ key pad with camera is the thing you can have for your garage because it sees who comes in and goes out giving you a peace of mind.
I would recommend this to a friend - Pros mentioned:Ease of use
Top Rated garage opener
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, works exactly as stated. Great quality,
I would recommend this to a friend - Pros mentioned:Ease of use
Perfect smart garage opener
|Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This garage opener is perfect! This product is perfect and easy to use and understand! Easy installation and setup was a bonus!
I would recommend this to a friend Keypad Myq
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard to integrate it with existing sync module of myQ, pairing with garage controller is also difficult. Overall I couldn't integrate it with it yet and get it working.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your review with us. We would like to apologize for the issue, and we will be more than happy to look further into this matter for you. We are able to help at 800-528-9131M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. We look forward to resolving your issue.
- Pros mentioned:Ease of use
Easy setup. Works well.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was easy. The unit works well. We use it to access the garage roughly once daily, and the battery lasts about a month
I would recommend this to a friend - Pros mentioned:Installation
Best purchase ever!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! This camera was easy to set up and it works great. I am very happy with the price and quality.
I would recommend this to a friend New gadget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have not had the chance to get a review purchased as a house warming gift
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, we appreciate the time you took for rating us. We will be happy to address any issues or questions you have. Feel free to reach our support team at 800-528-9131 M-F, 5am-6pm, PT, and on Saturday 7am-4pm, PT. or email us at social@chamberlain.com.