Customer Ratings & Reviews
- Model:
- VKP1-MYQ
- SKU:
- 6547075
Rating by feature
- Video Quality
Rating 4.5 out of 5 stars
- Mobile App
Rating 4.3 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
Customers are saying
Customers value the MyQ Smart Garage Video Keypad for its decent camera quality and ease of use, with many finding the installation process quick and simple. The product also offers security features, motion detection, and night vision. However, some customers have expressed concerns about the device's battery life and connectivity.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality
Pros and cons
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent image but you need to remove the battery to recharge it. Also you need to pay a subscription to store videos
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Bill, thank you for taking the time to review our product. Your feedback is valued and will be shared with our team.
- Cons mentioned:Battery life
Good product, terrible battery life
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the product but I wouldn’t recommend it due to the extremely short battery life. We have to recharge it every week.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Chris, thank you for taking the time to review our product. We are sorry to see the myQ Video Keypad has not met your expectations. To help improve the battery life we suggest lowering the motion sensitivity which can be done within the myQ app. To do so access your Video Keypad settings page
Tap the Motion Detection tab
Toggle the Motion Sensitivity menu to select your preferred settings.
Should you need further technical support feel free to email [email protected]. We are happy to help.
- Pros mentioned:Security
My Q video door operner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Q good service good product secured your door for home security from best buy
I would recommend this to a friend Great door switch
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for new keypad with sdded bonus of camera.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Thank you for sharing your positive review with us. We are so happy to see that you are enjoying your experience with our products, and we appreciate your kind words. Should you have any questions about our products in the future, please email [email protected]. Thank you for being a customer.
- Pros mentioned:Camera quality
Simple garage access
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installed this to replace an old keypad. Great build quality and added security of a camera with motion sensing.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello LALopez, thank you for your kind words and for sharing your feedback on the myQ Video Keypad. We appreciate the time it took to set up and experience as well. Should you need technical support in the future, please email [email protected]. We are happy to help. Thank you.
Erkie
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice unit works As intended however would be nice if it had the flat mount instead of it having be purchased separately
I would recommend this to a friend- Pros mentioned:Camera quality
Perfect Addition to Garage Door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I love being able to give everyone their own code and the camera is crystal clear. Perfect!
I would recommend this to a friend MyQ Garage Door Opener
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase....so far it works well! They should let you know that the video option is by subscription only and that they give you the first 30 days free as a trial
I would recommend this to a friend- Pros mentioned:Camera quality
Perfect pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for kids and guest. The camera is an added bonus.
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome Keypad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. I have an extra camera to view my driveway even when someone is not using the keypad.
I would recommend this to a friend Garage doo opener and so much more
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as long as you have the right garage door opener to use it with. It gives me a view that my ring can’t reach and allows codes for multiple people
I would recommend this to a friend- Pros mentioned:Camera quality
1080pic
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture quality. I was very impressed never heard about brand before wasn't disappointed
I would recommend this to a friend - Pros mentioned:Installation
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy!!! Easy install! Just needed the other part since my garage wasn’t WiFi compatible
I would recommend this to a friend - Pros mentioned:Camera quality
Super
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great I’m in love with this item crystal clear is awesome
I would recommend this to a friend - Pros mentioned:Camera quality
Clarity
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice video camera keypad. Great images..
I would recommend this to a friend - Cons mentioned:Battery life
Monthly battery recharge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Completely ridiculous in my opinion to have an outdoor camera that has a battery run out in a month’s time. Would absolutely never buy rhis again.
No, I would not recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello, Todd. Thank you for your review. We are so sorry about the inconvenience on this matter. Our goal is to meet your expectation, and we would love to better your experience. We're more than happy to assist you at [email protected] and mention this review so we can further assist you. Thank you for choosing Chamberlain.
- Pros mentioned:Camera quality
Nice key pad
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice keypad. comes with a camera big buttons very nice. I love it better when its on sale.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hi Princeaiman68, thank you for your feedback on the myQ Video Keypad! We put customer experience and satisfaction as our priority, and we appreciate the time it took to setup and experience this product as well. We appreciate your feedback and will be shared with our myQ team. Thank you for your kind words. Should you have any comments, concerns or questions feel free to contact customer support. https://support.chamberlaingroup.com/s/contact-us
- Pros mentioned:Security
Great security/accessibility addition
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny as it adds security and provides accessibility to the whole family.
I would recommend this to a friend - Pros mentioned:Camera quality
Great product
|Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Seamlessly connected to my opener. Camera quality is enough to recognize faces.
I would recommend this to a friendBrand response from TheChamberlainTeam
Posted .Hello Kevin, thank you for your review on the myQ Video Keypad, we appreciate the time it took to setup and experience. Should you have any comments, concerns or questions feel free to email us at [email protected]. Thank you!
- Cons mentioned:Battery life
Good product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. Battery life isn't the best but other than that it's wonderful!
I would recommend this to a friend
