Customer Ratings & Reviews
- Model:
- RJ38
- |
- SKU:
- 4459400
Customer reviews
Rating 4.3 out of 5 stars with 1778 reviews
(1,778 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.0
Rating 4.0 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers often highlight the ease of use, delicious food quality, and the surprisingly good value for the price of the 2.5L Analog Air Fryer. Many appreciate the low oil usage and the crispness achieved, resulting in food that tastes as good as deep-fried alternatives. However, some find the cooking basket to be on the smaller side, limiting the amount of food that can be cooked at once. A few users also mention some minor issues with the timer's functionality.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had it take a dump, luckily warranty covers it
I would recommend this to a friendRated 3 out of 5 stars
Media hype did not match airfryer performance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to regulate, cooks uneven taste suffers significantly.
No, I would not recommend this to a friendRated 3 out of 5 stars
It’s ok.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This air fryer is just ok. Wouldn’t purchase again.
No, I would not recommend this to a friendRated 3 out of 5 stars
great for a beginner cook
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good cooker. I cook all my meats . Keep the flavor
I would recommend this to a friendRated 3 out of 5 stars
Does alot without heating up the housr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good product but it lasted less than a month
I would recommend this to a friendRated 1 out of 5 stars
Good until it stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for 4 months after that it stopped working out the blue - best buy told me to contact Chefman direct which i did over email because you wont get anybody on the phone - they replied my first email asking for more info on the unit and after they received that information i haven't heard back from them and still cant get them to reply my emails - very disappointed with the unit and their awful customer service.
No, I would not recommend this to a friendRated 2 out of 5 stars
Product disappointed me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My main reason for purchasing this product was because I wanted the luxury of fried food taste without the grease and calories. So far my chicken does not have the crunch or crispyness I was looking for, and the recipe book included had only a few pages and recipes
No, I would not recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I used this item one time. I started with something simple- French fries. It takes a long time to cook (more than 20 minutes). They did not have a good taste. I would say it is the same taste as if they were cooked in the oven. The basket is easy to clean.
No, I would not recommend this to a friend- Pros mentioned:Oil usage
Rated 1 out of 5 stars
Ok at best
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used this air fryer for about a year then bought the ninja. I can really tell the difference so I have this on away and still have the ninja.
No, I would not recommend this to a friend Rated 2 out of 5 stars
Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my air fryer but the plug is toooo short. I dunno how I’ll use it as all my electrical outlets are far by the wall. Argh! It’s ridiculously short. It’s made for table tops with outlets. I wish I returned it!
No, I would not recommend this to a friendRated 2 out of 5 stars
Not the same as frying
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with the expectation that it would replace frying in oil in order to be healthier. No such luck... This unit took forever to cook stuff, and cooked unevenly. I could bake much quicker and get much more consistent results.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy, breaks very quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 air fryers as part of a black friday sale. I kept one for myself and gave one to my son. After about a month (3-4 times using the air fryer) both units stopped working. The machines would not heat and the fan would not blow. Although I was able to get them replaced under warranty, I'm not confident that the replacement units will last. Save your money and buy a different air fryer
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fryer worked well and met my needs. It didn't last much past a year. It was only used on average once a month. Unfortunately the product died after the 1 yr warranty.
No, I would not recommend this to a friendRated 1 out of 5 stars
Horrible customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the worst purchases I have ever made. The appliance worked twice. When I tried to use it for the third time it did nothing. It wouldn’t preheat or anything. I tried contacting the company on several occasions both by phone and through their website. No response. I left messages. No response. I will never purchase anything from Chefman again.
No, I would not recommend this to a friendRated 2 out of 5 stars
Was a great buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this item less than an a year ago. We loved this item, but it stopped working and was a real disappointment. Wiah it was still under warranty. Would like another one.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bought this as daily deal Stopped working after 2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is so far a very bad product. When it worked don't get me wrong it worked great! But after 2 uses it just stopped.... I tried calling chefman and emailing them with no reply. its only 50 bucks so I guess ive learned my lesson here. I would not recommend buying this without a warranty bought from best buy
No, I would not recommend this to a friendRated 1 out of 5 stars
Died after two months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unit no longer works after two month, doesn't heat anymore
No, I would not recommend this to a friendBrand response from Chefman Customer Support
Posted .Hi Olson,
That's not supposed to happen! Call or email our customer service team ([email protected] or (888)315-8407 x. 400) for help processing your warranty and getting a replacement for you ASAP
Rated 2 out of 5 stars
Not good enough
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was fine for a few times and then the basket started to peel off and lose the non sticky coverage.
No, I would not recommend this to a friendRated 2 out of 5 stars
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used to make french fries, seemed to cook on the outside but some of the fries did not seem completely cooked. Cooked a little longer but did not taste well.
No, I would not recommend this to a friendRated 2 out of 5 stars
Takes longer to cook than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It takes too long to cook things to be considered an item of convenience. I bought it as a gift for my wife and found it wanting in many areas.
No, I would not recommend this to a friend




