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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 209 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are impressed with the Tourmaline Ceramic Hair Straightener's fast heat-up time and its ability to effectively straighten hair, even for those with very curly hair. Many appreciate its ease of use and the convenient temperature control settings, allowing for personalized styling. The long cord length is also frequently praised. Overall, the product receives positive feedback for its performance and value.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 209 reviews
  • Rated 2 out of 5 stars

    IT's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok, not what i was expecting for it being a CHI. I was hoping it would leave my hair soft but it does not and I have thin and fine hair. Still thinks its a good product but could be better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply didn't do what it was supposed to do and for the price it was not worth holding onto.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Gets too hot on the outside to touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets too hot to touch the top half of the iron. I prefer to use my old one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Turned off every 5 minutes , not satisfied at all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First day I like it , after a few days of use , they started to turn of every 5 minutes , not what I expected , CHI is usually good, I don’t know what’s wrong with them. Will not recommend this product to anyone.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair straightening, Heat up time

    Rated 5 out of 5 stars

    Best Hair Product Available

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I personally don't use it but I got enough information from my wife to write a review. She says it's the best hair product she's ever used, and this is coming from someone who has used a lot of them: The CHI warms up very fast so it's always ready to use. A salon quality product that does not damage your hair like others on the market today. The best part about it is you can just as easily straighten curly hair as you can curl straight hair. It also works great for adding subtle curl to bangs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not hot enough.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not hot enough, had to go over sections various times, style did not last all day. Returned it . Bought Babyliss brand and extremely happy with it so far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working within 3 months of buying.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chi I owned previous to this one lasted almost 6 years. This one only lasted 3 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat up time

    Rated 4 out of 5 stars

    Nice hair product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my wife on Christmas and she was very excited about it. She has used it now for a month and it seems to be doing the job much better than her old one. It heats up quicker, and is nicer to use she says. She doesn't think it should have been as expensive as it was, but consumers say that about most things. Over all she is really happy with it, and that makes me happy. So if you got a hundred bucks to blow go ahead and get this for your girl. She won't be disappointed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Iron is too thick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not such a good product, would not recommend it to anyone

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair straightening, Temperature control

    Rated 5 out of 5 stars

    Love this flat iron!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this flat iron. It has a temperature dial and gets hot really fast. I feel this flat iron is well worth the money. I have used many flat irons and they didn't quite get my hair that straight. This one works wonders. I was skeptical about spending so much on it but it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    very impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very impressed works outstanding would recommend to other users to purchase

    I would recommend this to a friend
  • Pros mentioned:
    Hair straightening

    Rated 4 out of 5 stars

    Works great on curly hair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has very curly, hard to manage hair and it would take hours to get her hair straight and smooth. Everyone kept telling us we "HAD" to get a Chi so I finally broke down and bought one. Oh my goodness, we save so much time and her hair looks wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Heat up time

    Rated 5 out of 5 stars

    Great every day unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, reliable and worth every penny.Heats quickly and evenly.

    I would recommend this to a friend
  • Pros mentioned:
    Hair straightening

    Rated 5 out of 5 stars

    Fabulous product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS PRODUCT GETS VERY HOT, WHICH IS WHAT YOU NEED IT TO DO TO ACHIEVE STRAIGHT HAIR. IT TRULY WORKS GREAT AND IS WELL WORTH THE MONEY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaves my hair soft and silky! It is a must have!!

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Great Product for Price: Needs Durability Work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was phenomenal and worked exceptionally well until there was a power shortage after about 20 days of use. Best Buy was very understanding about returns and store exchange after I spoke with a customer care representative! I simply returned it to the store for the same product.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with this product but I do prefer the classic one over the air model. The classic one was a bit more better but the price is a good one because regularly this product would range from $130 to $180.

    I would recommend this to a friend
  • Pros mentioned:
    Heat up time

    Rated 2 out of 5 stars

    Not worth price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good for a beginner. Had to go over hair several times to straighten. It heated fast but did not perform on a high level. It did not support the results expected as a Chi product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Hair straightening

    Rated 5 out of 5 stars

    The Best Flat Iron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best flat irons I have ever used. glides through my hair smoothly and makes my hair completely soft, smooth and straight unlike some of the other flat irons.

    I would recommend this to a friend
  • Pros mentioned:
    Temperature control

    Rated 5 out of 5 stars

    Pretty Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife and she loved it a lot. As per my wife, It has a heat/temperature control which is pretty good compared to other irons.

    I would recommend this to a friend
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