Customer Ratings & Reviews
- Model:
- 8AC1P6-0EN0
- SKU:
- 5129501
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the Chime Pro's extended Wi-Fi range and ease of use, frequently praising its simple setup and good sound quality with adjustable volume. Many appreciate its compatibility with other Ring devices and the added convenience of the chime feature. However, some users experienced issues with signal strength and connection reliability.
This summary was generated by AI based on customer reviews.
Good for year
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i purchases 12/14/2018 and it has already quit 8/2020.
No, I would not recommend this to a friendDidn't help with wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already had better service before settling this up
No, I would not recommend this to a friendNot even close to "Pro"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs some major improvements. The chime speaker on it is just terrible. No matter what volume, it always sounds distorted. The range extender only made the signal worse on our Doorbell 2. Returned it and just purchased an Echo Dot to let us know when someone is at the door instead.
No, I would not recommend this to a friendlittle use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.save your money. save your money. save your money.
No, I would not recommend this to a frienddidn't make a difference
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the regular ring chime didn't work for the ring doorbell, so customer service at ring suggested the chime pro wifi extender. it didn't help and i had to return the doorbell and chime. the placement of our doorbell was too far away from the router/modem so this didn't work for us.
No, I would not recommend this to a friendIts ok I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I do t really need mine because I have a better Wi-Fi system
I would recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. However, Not thrilled with the doorbell.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Fred,
I am sorry to hear this. It is imperative to me that we get your Ring device working consistently to your expectations. With that being said, would you please email me directly at [email protected]?
I would appreciate the chance to connect with you directly so that I can work to improve your Ring experience.
Kaitlyn R., Customer Satisfaction Specialist
[email protected]
Useless product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't make a difference! The quality of the internet connection was NO different when not using this device Returned it to BestBuy and got my money refunded. If you really want to try this product, then make sure you can return it and know what the return policy is.
No, I would not recommend this to a friendDoesn’t extend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not extend signal but does work as a door bell
No, I would not recommend this to a friendNot worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't solve wifi issue and had to buy new router.
No, I would not recommend this to a friendIts purpose
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes it seems it helps and other times it don't.
I would recommend this to a friendWi Fi extender
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how to hook this up I tried but it didn't work. Hmmm
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Bingo,
It would be our pleasure to walk you through the setup process so that you can begin using your Chime Pro right away. Kindly reach out to me at TaMia.Dorris@ring.com at your earliest convenience, please? I look forward to hearing from you and getting your device up and running to your expectations.
Thank you,
Ta'Mia D., Neighbor Satisfaction Specialist
TaMia.Dorris@ring.com
Hopefully it was faulty...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because the wifi signal to the door bell wasn't good and this was supposed to increase it. Just the opposite, the signal strength was worse. So much worse that it never rang or chimed or anything. Had to go back and reset my Ring Doorbells
No, I would not recommend this to a friendNothing great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item really didn't make much of a difference.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi Bettyboop,
I am sorry to hear about your poor Ring experience. I would, however, appreciate the chance to connect with you directly so that I can learn a bit more about the issues that you are experiencing. Would you be so kind as to email me directly at [email protected]?
I would appreciate your time.
Kaitlyn R., Customer Satisfaction Specialist
[email protected]
Still didnt fix it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Told by ring tech support that buying this would fix my live view issue, which it did not. Returned it and the ring pro 2 for a nest hello which installs exactly the same and has worked perfectly since.
No, I would not recommend this to a friendDid not work as advertised .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the investment. This device did not work as advertised and did not meet expectations. The cameras are worthless if you cannot access them or access them immediately. This is an area where RING needs to improve.
No, I would not recommend this to a friendWould not work for us
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The chime would not hook up to our internet. Kept telling us the signal was not strong enough even though we ha eve a Google extended system. Never found out why we couldn't hook it up so we returned to store.
No, I would not recommend this to a friendWorthless Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have two cameras. Received 2 Chime Pros, and bought one, a total of three. None of them worked as described. Product actually made camera reception very poor, with mostly interference. Product needs to be totally revamped.
No, I would not recommend this to a friendBrand response from Ring
Posted .Hello,
I'm sorry to hear about your poor experience with Ring, however, I would greatly appreciate the opportunity to turn this around for you. Would you please contact me at [email protected] so I can further investigate the issues you are running into?
Thanks,
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]
Does not extend wifi
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this because it was supposed to extend the wifi to our ring products. It does not extend the wifi. I already have a regular chime. I plan to return this.
No, I would not recommend this to a friendNot compatible with modem/router combo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent 2hours trying to connect to my network, even with support on the phone without success, I since purchased a separate router and I am still having issues with poor network connections
No, I would not recommend this to a friendBrand response from Ring
Posted .Hi TeeMac,
Oh no, I am so sorry to hear this. Your Ring device should hold a stable connection to your WIFI network. While I do see that you mentioned already working with our Customer Support team, I would appreciate the chance to connect with you directly so that I can personally investigate the connectivity issues that you are encountering. Would you be so kind as to email me directly at [email protected]?
I would appreciate your time as well as the chance to improve your Ring experience.
Kaitlyn R., Neighbor Satisfaction Specialist
[email protected]