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Customer reviews

Rating 4.7 out of 5 stars with 99 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-99 of 99 reviews
  • Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely helps with arthritis pain and muscle pain. Noticeable difference as soon as you’re done using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It helps with my back and my legs pain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Feels great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a really nice machine and you can take it anywhere it works out for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best thing since sliced bread

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this I have nerve damage in my back from a car accident and this helps me from having to go get shots in trigger points

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product especially if you’re in pain. Best part is that everything charges in the case at once so there’s no need to have extra cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great project for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought back mobility that haven’t been felt in years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chirp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless is a plus. Helped with my lower back pain. Will recomend this product to my friends.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy and Chirp Warranty Is a Joke

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The halo pads after serveral usages will not stick again. After thoroughly cleaning the pads and washing the pads with warm water. The pads will not stick like before. I called Best Buy they can't do nothing for me since I missed the returnable date by 2 days. I called Chirp and they said they can't replace the pads since I did not buy from Chirp themselves. Chirp will only sell me new pads at a discount rate. What a joke of a company. Best Buy is to blame too since they can't even help. Why sell a product you can't support. The 1 year warranty is a joke in itself. Not going to buy anything from Best Buy or this Mickey Mouse company anymore.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Directions to sync are not clear

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Directions to connect is not clear but can be managed. We will have not figured out the pin point pads that came with the unit but other pads are available. The stimulation is very strong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonders on the muscles! Downside is syncing it every use, but it is easy and quick to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reusable pads hold up to the use and the strength increments are minimal to customize the relief.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noise

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has noise every time it wash cloth. It shake a lot

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    All replacement pads cost $14 a piece! WAY TOO $$$

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Chirp Halo is a decent but very expensive Tens unit. The electrode pads last at most for 2 or 3 days and every single pad cost $14 a piece. If you are someone who wants to use this unit a lot it will cost you a fortune!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great idea…. Horrible execution..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift. Could never get both pads connected to the controller. Multiple resets, no fix. One pad was working on its own with the system turned off. Great idea, terrible experience. Returned to Best Buy after Christmas.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not much helpful for me.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We tried it a few times, It did not relieve much shoulder pain for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this device! At first I was skeptical due to mixed reviews and the fact that it wasn’t sold in stores, but I took a chance after seeing the advertising at Best Buy and I was already considering getting a TENS unit. This has met and exceeded my expectations! Make sure to read the instructions but use because I hadn’t and I thought the device didn’t work. 10/10 convenience and functionality. Only problem I can see is needing replacement pads but we’ll cross that bridge when we get there…

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Could Have Been so Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the double unit along with several pad types to help with some pain in my muscles from running. If you use the units individually they are very good, however the double I received meant the units were not synced, so if using them for example using the upper back bad (which holds 2 units) then they were not running the cycle at the same time and were activating the muscles at different times. I contact Chirp support, the first agent indicated it was a defect and asked me to restart, I did this, a second agent then asked for a video which I sent clearly showing the units not synced and she advised it was not a fault, they should but do not need to be synced. In the end I’ll now be returning, if they’d stuck to their first resolution I’d have just exchanged, but as the messages from support were inconsistent it shows a lack of customer awareness. I’m looking for a company that will support their customers if there is a clear issue. Disappointed as a truly think this could have been great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helps and maintains

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing device!!! This thing has been a great success.

    I would recommend this to a friend