Customer Ratings & Reviews

Easy to setup however it caused a lot of connectivity issues for all of my devices. I use Sonos, Apple (iPhone, iPad, iMac, and MacBook), wireless cable and Blu-ray products. My devices failed to stay connected to the network and performance was considerably slower than normal

Since the devices still connect to the router all kids have to do is unplug circle to bypass it. It took less than. 24 hours for my kids to figure this out. The suggested fix is to take the router with me or figure out how to lock it up. This is really stupid.

They have done work to do to optimize this product

Despite all the bad reviews, I really wanted this to work. Unfortunately, the reviews held true. Was extremely slow to activate or deactivate devices, slowed down the wifi connection in the house. Curious as to why Disney would put their name on such an inferior product.

Really à piece of junk. Difficult to find and connect devises. We had 2 ipads right next to each other. One connected the other said there was no circle in the house? Zero customer service, just a dog with endless loops back to the same dead ends.

This device is way underpowered. It slowed down the Internet to the point it's not usable. And I worked with the support which they had good and fast support but they couldn't solve the issue so I returned it.

the circle stopped working after a few months. We now can stop any activity after a certain time with our internet provider. this is now considered OLD technology.

I bought this to help control kids online activity, but it’s more of a pain because it does a sort of voluntary man-in-the-middle hijack of your Internet connection and it doesn’t always work.

I was so excited to get this product and knew it would be awesome, but from day one, it kept disconnecting over and over again. Extremely frustrating.

I TRIED TO CONNECT IT WAS TO WORK BUT WOULD NOT CONNECT SO TAKING IT BACK TO STORE.MY VERSION OF COMCAST ROUTER WOULD NOT WORK.

Doesn’t work very well. Blocking or unblocking doesn’t work every time well, user usage doesn’t show the true.

It is a great idea but signal quality is poor and it ends up blocking all traffic that parent would use to block the kiddos

Not compatible with Spectrum routers. I am not sure which company is to blame in this scenario.

My son can bypass went on YouTube watch the video I’ve seen him and 1 AM not a very good product

App did not work as stated. Did not work on any of the devices I enrolled. I returned it.

The time restriction feature doesn't work at all. returned the item. do not buy it is a waste of money

System has great content controls. Once online machines struggle to operate.

My teenage son unplugs it when I'm not home. It works well for my younger child.

Constantly fix9ng app and wont stay charged To many issues

We were looking for a solution to keep our kids from stumbling on (or intentionally searching for) inappropriate stuff on the internet. While we had some basic parental control software enabled via OpenDNS and Microsoft Family Safety, we found that it was not always effective in blocking, say, Google Image search results. We wanted something that would always force SafeSearch mode for google on our kids' devices but there didn't seem to be any easy way to do that -- it seemed like we were going to have to go do something complicated like run our own in-house DNS server - yikes!!! Then my sister suggested we look into the Circle. We did some research and it seemed almost too good to be true -- plug it in, hook it up to your network, and magically control every device in the house, including phone and ipad wifi? Even the Xbox console? Set time limits across devices? And the seemingly impossible achievement of forcing google safe search on all the kids' devices all the time???? Yes, the circle actually does all this and more. It was very easy to set up - just plug it in and you are off and running. The hardest part was figuring out which kid owned which MAC address (the unique identifier that belongs to each device on your network). We created a default level of security so that when our kids' friends come over and hook into our wifi, they are also bound by the safe search and other parental controls. It is also easy to set up a device or group of devices to be exempt from any parental controls -- so our rokus, tv streaming devices, and adult-owned laptops are exempt (The Circle was a bit overeager about blocking relatively innocuous things like Cosmopolitan magazine so I removed my personal PC from its filtering.) I have tested it by going onto my kids' computers and trying to search for inappropriate things and I have not been successful - it does a nice job of blocking out things that should be blocked. My husband was worried that it would negatively impact our wifi speed since we just shelled out for an Orbi and ramped up the speed to 250 mbps in the house. But the Circle really didn't impact the speed at all -- we are zipping along just as fast as before, only now I am confident that my kids are not viewing things they shouldn't be viewing. The only downside is that there is nothing to prevent the kids from making an end run around the circle by switching their phones to the 4G data plan. The circle does offer an app that extends its filtering to cell phones but it costs a monthly fee. If it turns out that we need that, we'll add it. I highly recommend the circle - we have tried several different parental control packages and this one was the easiest to set up and performs as promised. I wasn't expecting much given the price but I am truly impressed.