Customer Ratings & Reviews
- Model:
- SC400D
- |
- SKU:
- 6412686
Customer reviews
Rating 4 out of 5 stars with 337 reviews
(337 customer reviews)Rating by feature
- Value3.9
Rating 3.9 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use3.9
Rating 3.9 out of 5 stars
Customers are saying
Customers regard the SC 400D Dual-View Smart Dash Cam highly for its exceptional camera quality and ease of use. Users appreciate its simple installation, overall performance, and ideal size, along with its good resolution and GPS feature. However, some customers have expressed concerns about the app's functionality, battery life, price, and limited voice command capabilities.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Camera quality, Ease of use, Installation
Rated 5 out of 5 stars
No complaints
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great camera and easy to use/install front and rear.
I would recommend this to a friend - Pros mentioned:Camera qualityCons mentioned:Battery life
Rated 2 out of 5 stars
Did not meet my expectation
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I kept it for a week and not very impressed. The picture during the daytime was very good at night. You couldn’t even pick up a license plate mostly due to it being wiped out due to headlights and or street lights. My biggest concern was that after about eight or nine minutes it would keep shutting off and that was with a 256 gig card. I have an iPhone 14 and I could not playback any video at all. I would have to take the card out and stick it in my laptop in order to see any of the videos which makes absolutely no sense.
No, I would not recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you for your feedback. We're sorry you were not completely satisfied. The SC 400D offers clear recording, even at night. We recommend checking for any smears or smudges on the lenses. If the camera is shutting down, please check the connections and also make sure your firmware is current. Also, please update the Drive Smarter app to its latest version. For further assistance, please contact us directly at 800-543-1608.
- Pros mentioned:Camera quality
Rated 2 out of 5 stars
No long term quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with the SC400D started off great. The camera quality was excellent, and everything worked as expected. But about a week before the warranty expired, problems began. First, the voice control stopped functioning. Shortly after, the side button used to save important clips became unresponsive. Now, the camera won’t boot past the logo screen 99% of the time. I reached out to Cobra before the warranty expired, but was ultimately told that since it’s now out of warranty, there’s nothing they can do—aside from offering to sell me a new one. I’m very disappointed in the long-term reliability of this unit and the level of support I received. I expected better product durability and customer service from a company with a long-standing reputation for reliability.
No, I would not recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you for taking the time to share your experience. We're truly sorry to hear about the issues you’ve encountered. We are unsure of the troubleshooting steps taken during your call with Customer Support, but if you have not done so, please make sure that your camera is on the latest version of firmware. If the issues remain, we’d be happy to take another look to see if there’s anything more we can do to make this right. Please don’t hesitate to reach out to us at 800-543-1608.
- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Great camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great install was easy app may be a little finicky.
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you for your valuable feedback and for choosing Cobra! Please make sure that you are running the latest version of the Drive Smarter app and that permissions have been granted. Also, check your camera for qualifying firmware updates for optimal performance.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy Camper
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item.Easy to install.Am I satisfied...How satisfied?Very.
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .It is great to hear you’re happy with your SC 400D! We're glad installation was easy and that it’s meeting your expectations. Thanks for choosing Cobra!
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Just one little draw back
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the quality of the images. The only thing that could be better is how long the videos stay available. They should stay on there longer than a few hours. Some trips can have your driving more than just a few hours.
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thanks for the great review! The camera does loop record. Emergency clips will not be written over, but if you wish to save other recordings, you can do that as well. You can also use a larger SD card. The SC 400D will take an SD card up to 256GB. We recommend using a Class 10 or U1 card from a reputable vendor.
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Great size, clear Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clear view with high-quality feed. Great size on the windshield, and doesn't obstruct the view of the driver while driving. If it can have a suction mount instead of adhesive would be great.
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you so much for the amazing review! While an adhesive mount is included with the camera, we do offer a Suction Mount for the SC 400D. You can locate it by following this link: https://www.cobra.com/products/sc-200-and-sc400-gps-suction-mount
- Cons mentioned:App
Rated 3 out of 5 stars
Pricey , App not comparable
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This camera can be much better and have clearer pictures. The app for this camera is not comparable with android phones . Had I know I wouldn't have purchased this with installation. Please Cobra fix , update your compatability and make your app work universal on any mobile . phone . Add an update or offer a comparable mobile app to use with is camera. $400 00 price point is not worth it. Its an okay car cam.
No, I would not recommend this to a friend - Pros mentioned:Camera quality
Rated 3 out of 5 stars
A gold nugget, covered in dirt.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.To of the line camera. The accompanying app and pretentious add-ons take away so much from what this product could be. "Alexa" and the "DriveSmarter" features all come from your phone, which is going to be closer to you than the camera is. "Instantly downloadable and shareable..." not so much. Cobra needs to take a lesson from Nexar on how to handle the video files. Having to download individual 1 or 2 or 3 minutes clips of your trip and then piecing them together is not "instant"; not to mention the phone and camera connecting and disconnecting before, during and after each download. Video quality is stellar. The software side is where this thing suffers and suffers greatly.
No, I would not recommend this to a friend - Pros mentioned:Camera quality, Ease of use
Rated 2 out of 5 stars
Will not stay affixed to front windshield
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good Camera and video. Seems easy to use. However, the front camera will not stay affixed to front windshield. Cobra customer service was not very helpful. Every time I would leave the office the front camera would be dangling by the cord. Frustrated, I disconnected it - so it is not a useful dsh cam right now.
No, I would not recommend this to a friendBrand response from Cedar Electronics Team
Posted .We sincerely apologize for not meeting your expectations. This experience is not typical, as the mount is designed to be durable and easy to install. Our customer support team is always happy to assist you in any way possible. If you need further assistance, please contact us at 800-543-1608. We look forward to hearing from you. Thank you!
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Cobra SC 400D Dual View is Awesome.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My very first dash cam. I looked at many online and in store, and read online reviews. The Garmin was nice, but only had the front camera(also $$$),but the Cobra ,for the same price, I got both cameras. The video on my phone is very good quality. There are no directions so you might have to call Cobra CS. I recommend it.
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you for choosing Cobra! We appreciate the fantastic review and the recommendation. You can access the full owner's manual at cobra.com/manuals or please feel free to call us at 800-543-1608. We're happy to help!
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Cobra SC400D
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cameras in the package. Use both front view and rear view camera. Great picture quality and easy to use app
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thanks for the feedback! We’re glad to hear you’re enjoying your dash camera along with our Drive Smarter app. We appreciate you choosing Cobra!
- Pros mentioned:Camera quality, Ease of use
Rated 5 out of 5 stars
Amazing camera
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love till this day with my camera. The quality is amazing. easy to use. . Price is reasonable for the clarity.
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .We are so happy to hear that you love your dash camera! Thank you so much for the amazing review and for choosing Cobra!
- Pros mentioned:Camera quality, Ease of use, Installation
Rated 4 out of 5 stars
The best dash cam for the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is easy to setup, i like the rear camera, it installs from the inside of the rear window. It took me 30 minutes to install and setup
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
Cobra dash cam 4K
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great piece of equipment the picture is so clear can see everything very happy with this product
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .We're glad to hear that you are happy with your dash camera. Thanks so much for choosing Cobra and stay safe!
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Very good dash cam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly one of the best dash cam out there where both the wifi and cam works. Only issue I have is that I can’t get the detect cops feature to work but besides that would highly recommend
I would recommend this to a friend - Pros mentioned:Camera quality
Rated 5 out of 5 stars
VERY GOOD PRODUCTS
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.IT SO SECURE FOR MY SON AND THE IMAGE LOOKS SO GOOD AND SO EASY ALL THE FUNCION
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you so much for the amazing review and for choosing Cobra! Stay safe!
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves it works great would recommend it the only bad thang is best buy charges $200.00 to install
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you for choosing Cobra! We appreciate your recommendation!
- Pros mentioned:Camera quality
Rated 5 out of 5 stars
Cobra camera is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had several cameras over the past few years.. this Cobra camera is the best I have ever seen it’s easy to use. It’s easy to upload photos to your phone, the quality of the video is amazing.. I will never buy anything else except Cobra cameras..
I would recommend this to a friendBrand response from Cedar Electronics Team
Posted .Thank you for the fantastic review! We appreciate you choosing Cobra. We hope you enjoy your travels and stay safe!
- Pros mentioned:Camera quality
Rated 4 out of 5 stars
Video quality is great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In general, everything is great and video is clear. But not sure why sometimes it will turn off automatically after I restart my vehicle.
I would recommend this to a friend














