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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4 out of 5 stars with 328 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

74%would recommend to a friend

Customers are saying

Customers commend the SC 400D Dual-View Smart Dash Cam for its impressive camera quality, ease of use, and straightforward installation. Many appreciate its resolution, size, overall performance, GPS functionality, and array of features. However, some customers express concerns regarding the app's usability, battery life, price point, and limited voice command capabilities.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 328 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    DEF WOULD BUY AGAIN

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE LOVE LOVE LOVE was perfect for my cross country road trip and perfect for my day to day drives

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you so much for the amazing review! We are so happy to hear you are loving your dash camera. We hope you had an amazing trip. Take care! cedarelectronics-cobra

  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Never buying Cobra again

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dash cam about a year ago. I have always had power issues off and off when starting my car. Sometimes the camera would come on and sometimes I had to unplug it from the power source and plug it back in. Recently, it started freezing. So, I would unplug it and plug it back in. It would work for a little while and then freeze up again. After searching online for what could be causing this, I took out the SD card and reinserted it. It was fine for about a week and then started freezing again. I did a factory reset, still kept freezing. One of the things I read online is that the SD card could be corrupted, so I replaced it. Nope, that didn't work either. I wish I had done more research on this brand before buying it because my old cheap one worked much better. In fact, the parking mode worked without having to hard wire it to my car. Lastly, like a lot of other reviews, the app is horrible. I noticed that most people use Apple phones. Well, I use Android and I can't get my phone to connect to it again after the initial installation. I do not recommend this camera.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for the review. Please make sure the camera is running the latest firmware version, and that you are using the latest version of the Drive Smarter app. If you need further assistance, we'll be happy to help! You can reach us at 800-543-1608, option 3 on the menu. Thanks again! cedarelectronics-cobra

  • Rated 5 out of 5 stars

    Cobra Dash Cams - security feature in many ways

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned several different dash cams. Have found Cobra Dash Cams to be the best of the best. Really like the dual cams - front and rear. Best protection you can have when there is a question of who is at fault in an incident. One thing to remember they record EVERYTHING - GPS coordinates, the date and time, AND your MPH! If you have a LEAD foot on the gas pedal, the Dash Cam will tell on you . . . Many excellent features!

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Dashcam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and easy to setup and use, no issues since purchase

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you so much for the amazing review. cedarelectronics-cobra

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome camera!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched dash cams for a long time and I am very glad that I settled on this one. Video quality is top notch and I couldn’t be happier with it. The voice commands are an also a big plus

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you so much for the outstanding review and for choosing Cobra! cedarelectronics-cobra

  • Pros mentioned:
    Ease of use, Resolution

    Rated 5 out of 5 stars

    camara for car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a good option to record on trips ,it has a front and rear camara , very easy to install ,it has a good resolution

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    overkill

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is simply awesome! Did I need this expensive of a unit, no. I love it though.

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We're so glad you love it. Thank you for the wonderful review! cedarelectronics-cobra

  • Pros mentioned:
    Camera quality, Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, nice camera and easy To use,good Quality.

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We are so glad you love it. Thank you for the amazing review! cedarelectronics-cobra

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    It works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The video quality is good and the price point is good

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for your feedback! We're glad to hear you're happy with the video quality and feel the dash camera offers good value for the price. Stay safe and enjoy! cedarelectronics-cobra

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Dashcam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've really enjoyed my cobra dashcam. I feel safe now as I travel for work. I highly recommend this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lots of features with too small of a screen.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it has a lot of features, the view from the camera screen is hard to see because it is small. I have a 360 camera I purchased online in another vehicle I own and the screen is much bigger and shows all four angles separate from each other. This one shows the camera angles on top of each other. Very disappointed. Don’t see anyway to toggle it either.

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thanks for your valuable feedback. While the SC 400D’s display screen is a bit compact, you can easily manage settings and view recordings through our Drive Smarter app. If you need any help getting set up, please give us a call at 800-543-1608. We're happy to help! cedarelectronics-cobra

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    App

    Rated 3 out of 5 stars

    Camera good, app SUCKS!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Camera is really good. The app SUCKS!!!!!!! They should upgrade that app. It’s really annoying.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Awesome dash cam!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install and set-up. Picture and video quality are great. I highly recommend it.

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for the wonderful review and for recommending the SC 400D. Safe travels! cedarelectronics-cobra

  • Pros mentioned:
    Camera quality

    Rated 4 out of 5 stars

    Dash am

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to connect and good quality picture and video!

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for choosing Cobra! We hope you enjoy your new dash camera! cedarelectronics-cobra

  • Rated 5 out of 5 stars

    Breaking customers appointments is bad business!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing wrong with camera the only problem was the installer bumped my appointment ahead of me for another customer forcing me to go home for 4 to 5 hours to return to install the camera I had no choice but to cancel my transaction and never return to the store only to get a refund not a way to treat customers after spending hundreds of dollars and returns for refunds total waste of time I recommend the items but not the installation at this Best Buy store in Melbourne Florida!!

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for your valuable feedback. We regret to hear about the issues you encountered but we thank you for recommending our product. If you have any questions, please feel free to contact us at 800-543-1608. We're happy to help! cedarelectronics-cobra

  • Pros mentioned:
    Camera quality
    Cons mentioned:
    App
    Best Buy Employee

    Rated 1 out of 5 stars

    DASH AWAY FROM THIS CAM.

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    Best Buy Employee
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll keep this review nice and simple. Camera quality is great. Everything else is a nightmare. From the user experience, to the God awful app never working and then the actual unit having multiple hardware issues from turning on and off, never recording video, freezing, etc. STAY AWAY FROM THIS GARBAGE!

    No, I would not recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      We are sorry to hear that you are not completely satisfied with your purchase. Please make sure that your dash camera is on the latest firmware version and that you are running the latest Drive Smarter app release. If you need assistance, please do not hesitate to contact us at 800-543-1608. We're happy to help! cedarelectronics-cobra

  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Dash cam

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a year and a half. Works good. Great quality. Perfect size

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Saved $10k in repair cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 days after installation, 2 tires rolled off a truck and damaged my 6-day-old vehicle. Guy said it wasn't him. State Trooper showed him my 4k camera footage when he tracked him down. Trooper said with out the camera, he wouldn't have been able to do anything because they weren't able to prove it. Love the camera.

    I would recommend this to a friend
  • Pros mentioned:
    Camera quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good dash cam. Clear and precise civers back and front of car.

    I would recommend this to a friend
    • Brand response from Cedar Electronics Team
      Posted .

      Thank you for the wonderful review. Enjoy your dash camera and stay safe! cedarelectronics-cobra

  • Cons mentioned:
    App

    Rated 2 out of 5 stars

    Terrific camera. Terrifyingly bad app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing has an auto shut-off feature that in the manual states that you can set the time for auto shut off to 48 hours, but in the settings, it only goes up to 24 hours. Also, the first night after buying this camera, I set it to auto shut off after 9 hours. The next morning I got in my car to start it up and the camera didn't power on with the car. I tried pushing the button on the side and nothing. I had to unplug it and replug the thing for it to start up again. I will be returning this camera on this issue alone. Never mind the issues with the app being slow and buggy.

    No, I would not recommend this to a friend