Appliances Memorial Day SaleFree delivery. Ends 6/3. Terms apply.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 323 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

86%
would recommend
to a friend

Customers are saying

Customers are delighted by the overall performance of the component speaker installation and appreciate the friendly service. The installation process is quick and easy, and customers are happy that all the wires are properly attached. There were no cons mentioned in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-323 of 323 reviews
  • Rated 1 out of 5 stars

    Careful no refund

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried to get my $20 back after purchasing because I realized it was the wrong service but they redeem it automatically and after you order it there is no chance to get your money back. Unfortunately, I realized this did not include amp a little too late and read in another review that all they do is connect the speaker wire, the simplest step. After about an hour and a half of talking to customer support, there was no resolution.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. I do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We hope you give us another opportunity to better serve you in the future.

  • Rated 1 out of 5 stars

    Messed up my entire system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an amp and subbed installed, ran great for 5 minutes then shut off, and on top of that all my car speakers turned off, and now my radio won’t turn off with my car.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't schedule online

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I scheduled online and planned my whole entire day around getting my subwoofer installed but we went in and I want in the system and the confirmation number that they sent to me over email doesn't even exist.

    No, I would not recommend this to a friend
Sponsored