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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1032 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the 2-Way CSX Remote Start System, particularly its remote start functionality, extensive range, and ease of use. The installation process and the accompanying app are also well-received. However, some customers have expressed concerns about potential battery drain.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,032 reviews
  • Rated 1 out of 5 stars

    Sad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate the honesty from the installation guy, it product is not compatible with my RV computer. Very disappointed from the seller ... End putting it back to the store.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Misinformed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a remote start. $500.00 BUT YOU HAVE TO SUBSCRIBE TO A SERVICE. Was NOT told that when I purchased it before it was installed. Would have bought the $190.00 and saved $300.00. Will never pay a monthly fee for the service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DOESN'T WORK WITH HYBRIDS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOESN'T WORK WITH HYBRIDS. BEST BUY'S COMPATIBILITY TEST WILL FAIL YOU

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst Experience ever my car keeps dying an my alarm keeps randomly going off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Need both fobs if you have push start

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warming this doesn't replace your fob is you have push start. You need both fobs for this to work. One to start car, one to unlock near field entry.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Needs extra car key

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not make it clear that you need to use an extra car key to use this system.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of money. Angry customers

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is garbage 2016 Nissan had problems when trying to install. It work maybe twice PLEASE DONT BUY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    T harness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the THarness for free and I didn’t get it

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I should have read fine print

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have read fine print, you have to pay to use your mobile $6-$10/mt... Wt..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Failed to keep your end of deal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May change once it’s installed! You all dropped the ball on this one! Purchase date is false! Should say end of September or the first of October!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not Good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't drive the car for several minutes after starting it with the remote; I can't put it in drive, reverse, or do anything. I can't even turn it off. After several minutes, when I am able to turn it off, I need to start it again with the engine start button of the car, and it will drive fine. This problem has started since I began using this remote start system. I got this installed in Best Buy on 11/19/2022.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    WORST Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its WORST Buy an Geek squad is hopeless. WORST Buy WORST Buy WORST Buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote start problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    6 months and the key fob already doesn't work,, no help from best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work with my car

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this one because it says it works with my car but it does not...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad sucks!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They don’t install in German cars. So many excuses.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Returned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy tech could not install in my ‘12 Juke. Won’t recommend their service anyway

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Remote start is a must for pet parents

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving it! Makes traveling solo with the dog so much less stressful. With Drone Mobile added to it, I can see real time temperature and ensure the car is a safe temperature, the car is locked and the engine is running.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 4 out of 5 stars

    Works well - quick install but no AUX

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Installation was quick. However BB geek squad installer didn’t seem interested in assigning any AUX functions which I know is possible and other installers have offered it and I even read reviews from BB that some installers assigned aux functions to this model remote while installing. My installer seemed reluctant to discuss the topic. So I am left wondering if I am missing the full potential of this remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    delivery service was great alway ln time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality item i bought a radio for my gmc sierra it was alpine 7inch radio very nice one best buy install for free because i pay over 100 they did great job The second i bought the same radio for a different car the guy who did the installation he didn’t seen like he wbat to work so he did a terrible job on mind car

    I would recommend this to a friend
  • Pros mentioned:
    App

    Rated 5 out of 5 stars

    The best remote starter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my remote starter. Downloading the app to track my vehicle and even start it everywhere is awesome.

    I would recommend this to a friend