Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7357 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 113 Showing 2,241-2,260 of 7,357 reviews
  • Rated 5 out of 5 stars

    Geek Squad was a great help.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent helped me with a printing problem. I was having trouble setting up a PDF file.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Restore System

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was able to restore my computer without me having to reload all my files , links, and software.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quickly took care of computer and phone problems.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad guy was on time, courteous, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Tech Takes the Came

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray, your technician is always knowledgeable and very helpful. He is a definite asset to your business

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geel Squad is always willing to help. I appreciate it them very much and don't know what I would do without them and glad I can be a member.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Renewed Geek Squad Membership and Saved Money

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There were several issues with my computer. After a technician visit, all have been resolved. Glad we renewed our Geek Squad membership. It has definitely saved us money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD AT WORK

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT SERVICE AND FRIENDLY TEC'S GOT THE JOB DONE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring camera

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gate squad agent, troubleshoot the problem with my Ring device and resolve the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad through Best Buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing every time I use them on the phone or they come to the house to assist me with Service I love using the Geek squad through Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me operate my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped me work on my new computer. I was having trouble with some of the systems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cleaned up my computer and installed my printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent got my web root installed correctly,and fixed my computer issues, also installed my new printer. he was very efficient and answered all my questions. So far everything seems to be working fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your man showed promptly and corrected the problems created by your on-line Geek Squad person created the previous week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad's DK fixed my computer issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent DK was very knowledgeable and helpful with all my questions - and fixed/updated my computer equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    pLUS RATED SERVICE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    rEVIEWED AND QUICKLY CORRECTED MY COMPUTER ISSUE. tHEN HELPED WITH UNWANTED APP REMOVAL ADVICE. sO GRATEFUL/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality was excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected all of my computers, printer's and

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A squad installed my TV and my Internet.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up my TV and my Internet, and connected all my devices quick and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lazaro from the Geek Squad was wonderful.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at Best Buy and the Geek Squad are amazing. They keep their appointments, do their job excellently and are friendly and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fix my computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had David as my Technician outstanding young man in every way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a good job of communicating when he would come, what was going on, and what he did to fix it. Thanks for the good experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Solved Printer Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful in getting my new printer set up and working well, plus teaching me how to use it.

    I would recommend this to a friend