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Computing Device Support and Simple Repair

SKU: 7857287
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  • General
    • Brand: Geek Squad®
    • Product Name: Computing Device Support and Simple Repair
  • Other
    • Estimated Time to Complete Service: 60 minutes
    • Required for Service: Make sure to have the password and/or pin for the computer, the network name and password, and be able to replicate or describe the issue.
    • Workmanship Warranty: We stand behind our services and repairs with a 90-day workmanship warranty.
    • UPC: 400078572872

Let a knowledgeable Geek Squad Agent help diagnose your device issue and provide solution recommendations.

Meet Total Tech Support, a membership supporting all the tech in your home

  • Before we begin: When we arrive at the site, we'll discuss the scope of work to ensure that services purchased meet your needs and expectations. If they don't, we'll recommend solutions.
  • Diagnostics: We'll diagnose 1 PC, Tablet or Mobile device to determine the problem.
  • Recommendations: We’ll provide solution recommendations and estimates, and let you know how to contact us for future support.

Q: Can Geek Squad fix the broken button of a laptop.

A: dcan you fix a keyboard button that came out on Dell lattitude laptop

Q: Installed Windows 10, now I can't access any of my office documents (2010)

A: Installed Windows 10 now everything is a lot slower and my HP Officejet Pro 8600 Premium printer does not print from computer

Q: Do you transfer existing programs & files to new computer?

A: Yes, the Geek Squad can transfer files from one computer to another.

Q: do you repair HP printers

A: Geek Squad repairs many types of printers.

Q: If I buy a laptop from Best Buy online, will you come to set it up and transfer everything from my old computer?

A: There is a service that can be performed by Agents at your local store. This can also be done by an in-home Agent who would come out to your house.

Q: Do you service Apple iMac computers?

A: Yes, Apple iMac computers can be serviced.

Q: My new cat knocked off my old laptop & broke it. My boyfriend bought me a new 1 at Best Buy. THEN my new cat knocked off my new laptop & broke it. I can't find any of the paperwork he gave me. Is anything covered under warranty? Can I get my new 1 fixed?

A: The manufacturer warranty would not cover accidental damage (Ex. your cat knocking it off a table and cracking the screen). If you purchased an extended warranty through the Geek Squad/Best Buy called Geek Squad Protection with ADH (Accidental Damage from Handling) it would be covered.

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