Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 227 Showing 4,521-4,540 of 7,349 reviews
  • Pros mentioned:
    Service

    installed devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very prompt, personal, professional, expert service. Worth the price for protection of devices. Great team of technicians.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad did an excellent job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted, installed and connected my TV with all my devices. They were very professionals and at the same time very courteous. I’m very satisfied with everything.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Quick and efficient service.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to fix my old computer and get it running like new. He was friendly, knowledgeable, and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Geek Squad A+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents fixed my router that Optimum messed up. The agents online, on the phone and individuals that came to my house have always been super polite and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Geek Squad Took Care of All My Computer Errors!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Scott was wonderful, he took care of all my issues with my computer system, and app's that were gone he was able to retreive! So happy I purchased the additional service it was so well worth it! Thank you Scott!

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek squad installed my cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great and helped me out a lot. Answered all my questions. Couldn't be more pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    New Computer clean up.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very productive and beneficial session. Our computer is really cleaned up and running much better. Thank you so much Stephen for working with us. It was a pleasant experience.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    set up printer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was very friendly, knowledgeable, and courteous He did a very good job setting up our printer and explaining all our questions.. Good Job Josh

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Got my computer system working in no time!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent knew exactly what to do and did it in good time! He was very cordial and professional at the same time. Thanks Alex!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Geek Squad to the rescue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reinstalled smart lights. Very professional, and friendly, explained what went wrong. Answered all questions.Geek

    I would recommend this to a friend

  • Computer Problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad fixed the problem and in no time my computer was working again. He was very helpful and took the time to explain everything as I am not very tech literate as I am 71 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Excellent installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got our internet hooked up properly and made sure all our devices were working and connected. Great job!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Total Tech Membership Best Decision Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So thankful for the Geek Squad they are always on time, answer questions and provide exceptional service Being a Total Tech Member is the best decision I ever made

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Fix the computer problem!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had my computer fixed due to issues i had with it Geek Squad was here and repaired it explained everything to me took me though the steps of what he doing. Very happy with the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Geek Squad did a great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technichian who came to my home to fix my laptop was excellent. He was knowledgable, quick, polite and explained everything to me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Nice geek

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy. Was able to easily jiggle cords and discover something was unplugged. Us old folks missed that.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Internet

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad personnel is the best service people I have delivering services to my home.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    New computer install.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service..very nice young man. Very informative and eager to share information about the product.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad successfully conquered our electronics

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased that our service technician was able to get everything hooked up and working properly. He was both professional and customer friendly .

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Did all the work quickly!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tec. was very knowledgeable and helpful. He addressed everything that needed to be done.

    I would recommend this to a friend
Page 227, Showing 4,521-4,540 of 7,349 reviews
Sponsored

People also viewed