Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Computer quit working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't know how he did it but he got my computer up and running again perfectly!! Convinced me that Geek squad is what I need for "just in case".
I would recommend this to a friend Rated 5 out of 5 stars
Excellent Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He did cleanup and updating to my computer and explained some things to me that I wasn't knowledgeable about. He gave excellent customer service.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad setup my tv and laptop.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Katelyn was professional, knowledgeable, and personable. She helped me with setup of my computer and smart tv. She is an asset to the Geek Squad.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
We Needed Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent had to work on my computer to get it to accept my new brother printer. When he was done, the computer worked much better and the printer hums away happy.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
He helped me survive FRAUD ATTACKS ON MY EMAIL AND
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Eduardo did an excellent job filling in for Evan. Eduardo charged me double but I assume that it was a mistske.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek Squad fixed my Nest doorbell!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is awesome resource to make your home electronics work. So grateful for their customer service!
I would recommend this to a friend Rated 5 out of 5 stars
fix my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good 0000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 good
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
Fixed my computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very good got here and fixed my computer and was very professional. Was in and out very quickly.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Geek Squad is number 1
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents wiped my laptop so it could be given away. This was done in more than a timely way anyone could ask for. Your agents were knowledgable and very polite.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a new computer system, monitor & printer. Without the assistance on the Geek Squad in the store and the home service it would have not gone as smooth as it did. Thankful for everyone!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad help with computer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kevin has been helping us with several computing and printing issues. He is VERY helpful, patient, and explains things well. I would highly recommend him.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Did all the work quickly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tec. was very knowledgeable and helpful. He addressed everything that needed to be done.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad/Total Tech is awesome!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did all that was needed to get my computer up and running again and was extremely patient in answering all my questions. I would not be without Total Tech service!
I would recommend this to a friend- Pros mentioned:Professionalism
Rated 5 out of 5 stars
The best technician ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shaun K is the best. Professional who really knows his stuff. Very friendly and cares about his client. Rare quality these days. Put a star on his time card.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Internet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad personnel is the best service people I have delivering services to my home.
I would recommend this to a friend - Pros mentioned:Efficiency
Rated 5 out of 5 stars
Computer problem
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent sat in my office chair and quickly got down to fix my problem. Answered any questions I had and was respectable to meet my needs.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
The BEST!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christy was excellent. She knows what she's doing, explains everything, and is fast! I like having an expert that I can access when I need them.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was fast, courteous, and explained in understandable terms what he did to resolve my issue.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Great service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was on time, answered all my questions, gave advice and was polite and caring.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Solved PC problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and personable AND spoke English. I would like to use Paula again.
I would recommend this to a friend