Customer Ratings & Reviews

Geek squad set up my new computer they were knowledgeable and extremely nice and spent time explaining

Kyle is a huge asset to the Geek Squad. He is so patient with senior citizens and listens to what we say or ask. Very polite and knowledgeable in his field.

The agent arrived on time and quickly assessed my issue and fixed my computer issue.

Don't know how he did it but he got my computer up and running again perfectly!! Convinced me that Geek squad is what I need for "just in case".

The agent cleaned our desktop and did an excellent job of getting it to work top-notch.

Andrew was amazing! He was very thorough, professional, helpful, and friendly.

He did cleanup and updating to my computer and explained some things to me that I wasn't knowledgeable about. He gave excellent customer service.

Tech was thorough, answered all my concerns, installed a new printer & instructed me on all its uses. Very friendly, knowledgeable & professional. Perfect service!

Katelyn was professional, knowledgeable, and personable. She helped me with setup of my computer and smart tv. She is an asset to the Geek Squad.

The sercice provider was on time and helpful. He answered our questions and demonstrated the easiest methods for us.

Very professional polite and helpful to my husband and me.Really helpful to us in explaining to us

Eric did his best, working with a relatively old computer. I can live with the solution. He did improve the overall performance by deleting a number of unnecessary files..\

The agent explained all actions with patience and coutesy to me, in spite of my lack of technical knowledge and limited ability to verbalize my concerns and understanding.

Cyril is always dependable, timely, and professional. He installs correctly the first time. He is patient and understanding.

The agent sat in my office chair and quickly got down to fix my problem. Answered any questions I had and was respectable to meet my needs.

The agent had to work on my computer to get it to accept my new brother printer. When he was done, the computer worked much better and the printer hums away happy.

Kain was excellent in the set up of our computers, printer, etc. Extremelly knowledgeable. Could not give a higher rating!!!

The Geek Squad technician was very knowledgeable, on time, kept me informed and was friendly

Kevin has been helping us with several computing and printing issues. He is VERY helpful, patient, and explains things well. I would highly recommend him.

The agents wiped my laptop so it could be given away. This was done in more than a timely way anyone could ask for. Your agents were knowledgable and very polite.