Customer Ratings & Reviews

The geek squad agent that came to the house was fantastic! Knowledgeable professional and friendly. An asset to the Geek Squad and Best Buy!!!!! WOW. WOW!!! A superhero !!!!!!

Agent was knowledgeable and solved all my issues. He answered my questions & was a true professional.

The tech was very knowledgeable and helpful. Got all my questions answered and computer set up fixed quickly and efficiently.

The agent did an excellent job connecting our printer to the telephone for FAX purposes. He is knowledgeable and thorough, He advised us of other areas that may be problematic.

Agent resolved issue in seconds- user error. Agent was supportive and helpful- I was embarrassed, but I learned something.

Agent Miguel arrived at specified time, set up two new laptops, transferred all files, as well as virus protection. Professional, knowledgeable, with attention to customer satisfaction.

The connected my vpn after changing internet networks. They weee fast and super neat.

Tech was very helpful in helping me with setting up a cloud account and working with my external hard drive.

First experience with Geek squad for computer support. Exceptional service provided by the professional and talented staff.

Our Geek Squad tech Michael was remarkable!! Super sharp, knowledgeable & friendly! He helped us so much, thank you Michael!!

The Geek Squad agent arrived quickly, and fixed our problem of connecting to the internet without loosing our connection for no apparent reason that we had been having and we could not figure out. He was very polite, friendly and a joy to work with. We have been Geek Squad members for several years and it pays off with their service and benefits like free deliveries of other appliances we have purchased from Best Buy. Highly recommend them.

Wayne was great! Very knowledgeable and helpful as well. I plan to ask for him the next time I need help. This is the second time he's been here.

Geek Squad agent friendly and helpful. \Very professional as he called to say he would be about 15 minutes late

The Geek Squad repairman set matters to right with my new refurbished computer, which is much faster and more efficient than my old computer. I am very happy with it.

My Geek was Excellent!! He answered all my questions and checked my computer like an expert! You should give him a raise!!

The agent was professional, knowledgeable and he explained what the problem was and proceeded to fix it.

I requested Guenther. He has helped me before and was extremely knowledgeable and a great help!

The agent resolved many of the issues with which I had been struggling. He did it quickly and efficiently!

The tech was very helpful, explaining what he was doing and how he was recommending the needed solution. He then worked with me to complete what was needed.

Agent, Nahn, kept me informed of expected arrival time and was very polite and efficient. I saw great improvement in both my PC and my laptop.