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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 7,349 reviews

  • Computer and Printer Setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job for me setting up my computer and transferring all of my files and programs.

    I would recommend this to a friend

  • Geek Squad is the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician came and quickly saw the problem and fixed it. He then helped me understand what to do in the future.

    I would recommend this to a friend

  • Francisco was AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Francisco connected my new Computer and Printer. He gave me several tips on how to maximize my usage of my Computer and Printer and his advice REALLY helped me!

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Best Agent Ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gustavo, our agent, was courteous, professional and very knowledgeable about our computer needs. He made the experience as easy as could be hoped for.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Geek Squad serviced my computer quickly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PJ is an excellent computer service technician-He has worked on my computer now for several years and always does a superb job--Harry Sharpe

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Computer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very understanding and professional. He knew exactly what had to be done.

    I would recommend this to a friend

  • he also performed in a very timely and efficient m

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    set all equipment up and got it operating then carefully explained how to enjoy my new IMAC

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    The Geek squad is terrific!!!!!.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents that came to my apartment to help were cordial, efficient and good timing.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    In home tech service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, knowledgeable and guidance. Highly recommended

    I would recommend this to a friend

  • Geek squad makes timely appointments

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered and installed my TV in a very timely and professional manner.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqad is very helpful and took care of my issue in less than an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Agent fixing my internet connection issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent brought the part and showed me what to do. Fixed my issue instantly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    YouTube TV assisstance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great in teaching us how to use YouTube TV

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Computer/Printer issues

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent came at time appointed and was able to correct my issues and get me up and running.

    I would recommend this to a friend

  • Printer Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent found the problem with my printer and took care of it. Very professional . Great job!

    I would recommend this to a friend

  • Geek Squad to the Rescue!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service from the Geek Squad (especially Casey) was outstanding. Casey was thorough in finding out what support I needed and transferred data from an old PC to my MacBook Air. He solved a storage problem. He also providing clear expectations on how long service would take. expectations regarding how long it would take. I am 71 years old and not tech savvy. Casey was patient and kind. I could not be more pleased!

    I would recommend this to a friend

  • Totally pleased, store to home.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with our purchase. Salesperson was knowledgeable and helpful, but not pushy. Installation technician was on time and efficient.

    I would recommend this to a friend

  • Geek Squad did installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Job was done to my satisfaction. Installer was very congenial. Had to seek additional help and this was done in a timely manner

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Connections for the computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very knowledgeable and knew exactly what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Purchase/Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent/sales was very helpful in offering suggestions for my laptop purchase. Geek Squad very efficient in installing software. Worth the membership!

    I would recommend this to a friend
Page 240, Showing 4,781-4,800 of 7,349 reviews
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