Customer Ratings & Reviews
- SKU:
- 7857287
Customer reviews
Rating 4.7 out of 5 stars with 7357 reviews
(7,357 customer reviews)to a friend
Customers are saying
Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Fixed the printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worker knew what he as doing Fixed very quickly and works now
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Geek squad fixed computer problem.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good serviceman and quick service. Found computer problem and didn’t have to doiscinnect everything.
I would recommend this to a friend Rated 5 out of 5 stars
Top Notch Technical Assistance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly and efficiently set up my computer
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Geek Squad checked computer and solved my problems
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped me determine what was wrong with my use of the computer and fixed it.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Licensed Massage Therapist
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Friendly, knowledgeable service, took all the time I needed to understand how to use items
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
Super staff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was great they explained everything. I recommend them highlyv
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek Squad found the computer problem instantly
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Taylor was awesome. He went above and beyond to fix my problems.
I would recommend this to a friend Rated 5 out of 5 stars
In home fix
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In store they were great! The guy that came to the house was great also. He took care of a few things that were not working right. My computer and printer were not talking to each other, and that had to be taken care of at my house. He answered all the questions I had, about some things i didn't understand when they installed a new hardrive in mycomputer.
I would recommend this to a friend- Pros mentioned:Service
Rated 5 out of 5 stars
Geek SXquad people are Super Stars
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Every time I use the Geek Squad, I get great service. They are superstars.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Efficient
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent figured out what was wrong and fixed it quickly.
I would recommend this to a friend - Pros mentioned:Service
Rated 5 out of 5 stars
HP All-In-One 03/04/2023
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Completed in record time and ahead of scheduled work. Wonderful!
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Always the best !
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brian is a world-class Support Agent. I will continue to make all future appts. with HIM only. He knows me, my PC, etc.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
N/A
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Met all of my questions and adjusted programs to meet my requirements. An overall A+.
I would recommend this to a friend Rated 5 out of 5 stars
Geek Squad installed our audio equipment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service from Elliott, Chris and Luke out of the Muskegon store. They determined what was needed to hook up all our audio equipment and ordered the parts. Within a few days they came back and installed the parts. Can't thank these 3 guys for going above and beyond for us. Phenomenal service with a great attitude!!
I would recommend this to a friendRated 5 out of 5 stars
An Outstanding Geek Tech!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed some help with my WiFi connection and was so pleased when the Geek Squad technician showed up. She was fantastic! So told me that the repair would cost $99. and then told me about the $99 tech coverage for a year if I signed up. THAT WAS a NO BRAINER! Amanda was so knowledgeable and has a wonderful, friendly personality. She explained what she was doing which was very helpful. She returned on another day to complete a technical task and I honestly, couldn’t wait for her to return
I would recommend this to a friend- Pros mentioned:Knowledge
Rated 5 out of 5 stars
Geek solves our problem once again.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lady is amazing, knowledgeable and friendly. Timeliness was very good.
I would recommend this to a friend - Pros mentioned:Knowledge
Rated 5 out of 5 stars
Great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have had Chad here several times over the year. Nice person and very knowledgable.
I would recommend this to a friend Rated 5 out of 5 stars
My insurance company.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek squad agent was friendly, professional, and informative. He setup my computer last year and made recommendations and fixed my computer issues seamlessly. I’m not a computer wiz but know my way around. When I have a computer issue I can always rely on prompt, reliable service from Geek Squad.
I would recommend this to a friend- Pros mentioned:Efficiency
Rated 5 out of 5 stars
Terrific!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My new laptop is excellent. It is so much fasteer than my old desktop computer. It has made my life much easier..
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great job
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did a great job and had everything up and running very quickly!
I would recommend this to a friend