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  • Front. Geek Squad® - Computing Device Support and Simple Repair.

Computing Device Support and Simple Repair

SKU:
7857287
See Details

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 7,349 reviews

  • quick & simple

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agent cleaned & updated computer, polite and professional.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Home Technical Computer Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by my Geek Squad service technician. Thanks!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always have received great service for installs and repair.

    I would recommend this to a friend

  • Love this Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had excellent experiences with Geek Squad, and this one was no different. Often times I get a simple problem taken care of virtually, but this time someone had to come out and the issue was resolved quickly and with great respect for my home and privacy.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Laptop Repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and fast service! Laptop working perfectly.... Thank you

    I would recommend this to a friend

  • Jesse of Geek Squad did great job.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse did an in-home visit for my computer. He was amazing...personable and with such outstanding expertise. He answered all my questions, plus. He did a search and found answer to question that no one else has solved in the past. AMAZING. I very much appreciated his help.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Fixed My Issue Quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, always love having the Geek squad out to help. Very professional and go above and beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Great person

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was excellent and very knowledgeable, and very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Computer Checkup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person that came here was very friendly and knowledgeable about my iMac.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Drew is great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and Knowledgeble Timely and not hurried as he assertained what was wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Derek was great!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek (my repair geek) was extremely knowledgeable and resolved my issue in no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Excellent pc srvice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, courteous, on time, Lived up to their reputation. Well worth the annual fee.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous,knowledgeable, and prompt . Geek Squad service is the best.

    I would recommend this to a friend

  • Geek Squad does terrific work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came to my home and found the WIFI problem I was having with my desktop computer. Other devises were not affected. He came into my home and within 15 minutes it was fixed. He then took the time to show me what he had done so that I could fix it if myself it ever happened again. I was very pleased with both his professionalism, computer skills and tech saavy.

    I would recommend this to a friend
  • Pros mentioned:
    Professionalism

    Rep was courteous and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent skills and high level of professionalism

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Repair my computer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always exemplary service and solve. Thanks!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    ID log in issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent took care of computer sign in issue. Plus answered some questions unrelated to the issue and helped with some other minor use of the computer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent set up the computer quickly and without problems - once we had all the equipment needed.

    I would recommend this to a friend

  • He cleared away some junk and fixed our memory hoo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    JamesTonjes has been here several times and has always fixed our problem and explained it to Us so we understand it.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Geek Squad fixed my security issues.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed all my problems with my printer, etc. He was very quick and efficient.

    I would recommend this to a friend
Page 251, Showing 5,001-5,020 of 7,349 reviews
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