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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 7349 reviews

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95%
would recommend
to a friend

Customers are saying

Customers value the knowledge, service, and professionalism of the on-site technicians, frequently praising their expertise in resolving computer issues and ensuring efficient installations. Positive feedback also highlights the ease of use and problem-solving skills demonstrated by the agents. While some customers experienced connectivity issues, the overall experience was overwhelmingly positive. The technicians' ability to quickly address and fix computer problems was a major point of satisfaction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 252 Showing 5,021-5,040 of 7,349 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this tv is awsome. I was able to program it with my Samsung account very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes me feel better.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He cleaned up my computer and explained some things.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always professional, engaging and friendly. Love the service and will keep it.

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, knowledgeable, great working team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad Computer Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEK Squad technician which installed our new computer and performed the data transfer from the old computer was professional, courteous, friendly, and willing to answer all our questions. This is the 4th time he has assisted us with computer related issues/installations, and I will request him if future needs arise!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fixed Just Fine

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis is my go-to Geek because he fixes everything quickly and answers my questions too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job of installing tv and clean up of packin

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv mounted quickly and professionally and paired to computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with my computer problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped alot with my computer problems and very nice person.

    I would recommend this to a friend
  • Pros mentioned:
    Efficiency

    Rated 5 out of 5 stars

    Slow. PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved the issue promptly- rRecommended adding more GB for improved performance.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek Squad fixed my computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Resolved error issues on my computer

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad are knowledgeable and friendly. They are punctual and confirm time of arrival

    I would recommend this to a friend
  • Pros mentioned:
    Knowledge

    Rated 5 out of 5 stars

    Love my Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent is very knowledgeable. He is very helpful and accepting of my computer skill level.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is amazing. Handled all my problems immediately

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Install of external drive

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent installed my external drive. Had trouble trying to do myself. Now works like a charm.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    repair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took some time, but now I'm back on my computer, again.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    I got real good advice on my service issue

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Service, well informed about the problem I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It finally works

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up new printer. The setup was successful after a while. Glad to be able to print again if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Great, Knowledgeable Service by the Geek Squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Quickly helped us resolve several issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad Agent came by and like Magic...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble getting internet service throughout my building. I didn't know what was going on. I read the instructions several times and just couldn't figure it out. The Geek Squad Agent came by diagnosed the problem and just like magic.... solved the problem by meshing the Routers together and even gave me a quick lesson, I learned something that day. Great Job, well worth the money to be a Total Tech Member!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected my printer.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Kempton came to my house to help me with my internet connection and to connect my printer to my computer so that I could print. Over the years, Mr. Kempton has been to my house to help me with my computer and he is very friendly, and knowledgeable.

    I would recommend this to a friend
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